At a Glance
- Tasks: Provide hands-on IT support and manage security, infrastructure, and networking.
- Company: Established multi-site business with a focus on IT innovation.
- Benefits: Competitive salary, work from home options, and opportunities for career growth.
- Other info: Opportunity for specialisation in infrastructure, networking, or security.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in 2nd line IT support and strong knowledge of Windows Server and networking.
The predicted salary is between 35000 - 40000 € per year.
Ocho People is partnering with a well-established, multi-site business to find a capable IT Support Engineer ready to take ownership across a broad technical remit. This is a hands-on role for someone who enjoys variety, wants genuine exposure across security, infrastructure, and networking, and is looking to grow in a complex, fast-moving environment.
The Opportunity
- Day-to-day 2nd line support and incident resolution
- Security operations: working with SIEM platforms, monitoring alerts, and contributing to policy and process improvements
- Infrastructure management: Windows Server, virtualisation (VMware), and core business systems
- Network support: firewalls, VPN configuration, DNS/DHCP, and multi-site connectivity
- Cloud and telephony: supporting cloud-based phone systems, remote access solutions, and hybrid cloud environments
- Contributing to IT projects and infrastructure upgrades as the business continues to evolve
What We Are Looking For
- Solid background in a 2nd line IT support or infrastructure-focused role
- Strong working knowledge of Windows Server, Microsoft 365, and Active Directory
- Practical exposure to networking concepts, virtualisation, or security tooling
- Comfortable working across multiple sites and occasionally travelling within the UK and Europe
- Self-sufficient, with a methodical approach to problem-solving and a proactive attitude
Why This Role
The organisation is at a point where IT is becoming more central to how the business operates. That means real project involvement, genuine breadth of work, and a clear path toward specialisation in infrastructure, networking, or security depending on where your interests lie.
Interested? Send your CV or reach out directly via LinkedIn. All applications are treated in strict confidence.
Benefits: Work From Home
IT Support Engineer TLNT1_NI in Belfast employer: Ocho
Join a dynamic and forward-thinking organisation in Belfast, where you will be part of a lean IT team that values innovation and collaboration. With a focus on employee growth, you will have the opportunity to engage in diverse projects across security, infrastructure, and networking, all while enjoying a flexible work-from-home policy. This role not only offers competitive remuneration but also a clear pathway for career advancement in a fast-paced environment that encourages professional development.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer TLNT1_NI in Belfast
✨Tip Number 1
Network like a pro! Attend industry meetups or tech events in Belfast to connect with potential employers and fellow IT enthusiasts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source initiatives that showcase your expertise in Windows Server, networking, or security. This can really make you stand out during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common scenarios related to 2nd line support and incident resolution. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace IT Support Engineer TLNT1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of IT Support Engineer. Highlight your experience with Windows Server, Microsoft 365, and any networking skills you have. We want to see how your background fits into our needs!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love a methodical approach, so share specific instances where your proactive attitude made a difference!
Keep It Clear and Concise:When writing your application, be straightforward. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that gets to the point without fluff!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Ocho
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Microsoft 365, and Active Directory. Be ready to discuss your hands-on experience with these technologies, as well as any specific incidents you've resolved in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your methodical approach to troubleshooting. Think of a time when you faced a complex issue and how you tackled it step by step. This will demonstrate your proactive attitude and self-sufficiency.
✨Familiarise Yourself with Networking Concepts
Since networking is a key part of the role, make sure you can talk confidently about firewalls, VPN configurations, and DNS/DHCP. If you have any relevant certifications or training, don’t forget to mention those!
✨Be Ready for Scenario-Based Questions
Expect questions that put you in real-world situations, like handling a security alert or managing multi-site connectivity issues. Practising these scenarios will help you articulate your thought process and decision-making skills effectively.
