At a Glance
- Tasks: Provide hands-on IT support across security, infrastructure, and networking.
- Company: Established multi-site business with a focus on IT innovation.
- Benefits: Competitive salary, work from home options, and career growth opportunities.
- Other info: Opportunity for travel within the UK and Europe, with a clear path to specialisation.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in 2nd line IT support and strong knowledge of Windows Server and networking.
The predicted salary is between 35000 - 40000 £ per year.
Ocho People is partnering with a well-established, multi-site business to find a capable IT Support Engineer ready to take ownership across a broad technical remit. This is a hands-on role for someone who enjoys variety, wants genuine exposure across security, infrastructure, and networking, and is looking to grow in a complex, fast-moving environment.
The Opportunity
- Day-to-day 2nd line support and incident resolution
- Security operations: working with SIEM platforms, monitoring alerts, and contributing to policy and process improvements
- Infrastructure management: Windows Server, virtualisation (VMware), and core business systems
- Network support: firewalls, VPN configuration, DNS/DHCP, and multi-site connectivity
- Cloud and telephony: supporting cloud-based phone systems, remote access solutions, and hybrid cloud environments
- Contributing to IT projects and infrastructure upgrades as the business continues to evolve
What We Are Looking For
- Solid background in a 2nd line IT support or infrastructure-focused role
- Strong working knowledge of Windows Server, Microsoft 365, and Active Directory
- Practical exposure to networking concepts, virtualisation, or security tooling
- Comfortable working across multiple sites and occasionally travelling within the UK and Europe
- Self-sufficient, with a methodical approach to problem-solving and a proactive attitude
Why This Role
The organisation is at a point where IT is becoming more central to how the business operates. That means real project involvement, genuine breadth of work, and a clear path toward specialisation in infrastructure, networking, or security depending on where your interests lie.
Interested? Send your CV or reach out directly via LinkedIn. All applications are treated in strict confidence.
Benefits: Work From Home
IT Support Engineer JBLE1_NI in Belfast employer: Ocho
Join a dynamic and forward-thinking organisation in Belfast, where you will be part of a lean IT team that values innovation and collaboration. With a focus on employee growth, you will have the opportunity to engage in diverse projects across security, infrastructure, and networking, all while enjoying a flexible work-from-home policy. This role not only offers competitive remuneration but also a clear pathway for career advancement in a supportive and evolving environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer JBLE1_NI in Belfast
✨Tip Number 1
Network like a pro! Attend industry meetups or tech events in Belfast to connect with potential employers and fellow IT enthusiasts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source initiatives that showcase your expertise in Windows Server, networking, or security. This can be a great conversation starter during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common scenarios you might face as an IT Support Engineer, especially around incident resolution and security operations. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Support Engineer JBLE1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of IT Support Engineer. Highlight your experience with Windows Server, Microsoft 365, and any networking skills you have. We want to see how your background fits into our needs!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love a methodical approach, so share specific instances where your proactive attitude made a difference!
Keep It Professional Yet Personal:While we appreciate professionalism, don’t be afraid to let your personality shine through. A bit of your unique style can make your application stand out from the crowd. We’re looking for someone who fits well with our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ocho
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Microsoft 365, and Active Directory. Be ready to discuss your hands-on experience with these technologies, as well as any networking concepts or security tools you've worked with.
✨Showcase Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex IT issues in the past. Think about times when you resolved incidents or improved processes, and be ready to explain your methodical approach to problem-solving.
✨Demonstrate Your Proactivity
Employers love candidates who take initiative. Highlight instances where you've contributed to IT projects or infrastructure upgrades, and express your eagerness to get involved in similar opportunities within their organisation.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your technical knowledge and decision-making skills. Practice articulating your thought process clearly, especially when it comes to security operations and network support.
