At a Glance
- Tasks: Provide hands-on IT support and manage security, infrastructure, and networking.
- Company: Established multi-site business with a focus on IT innovation.
- Benefits: Competitive salary, work from home options, and opportunities for career growth.
- Other info: Opportunity for travel within the UK and Europe, with a clear path to specialisation.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in 2nd line IT support and knowledge of Windows Server and networking.
The predicted salary is between 35000 - 40000 € per year.
Ocho People is partnering with a well-established, multi-site business to find a capable IT Support Engineer ready to take ownership across a broad technical remit. This is a hands-on role for someone who enjoys variety, wants genuine exposure across security, infrastructure, and networking, and is looking to grow in a complex, fast-moving environment.
The Opportunity
- Day-to-day 2nd line support and incident resolution
- Security operations: working with SIEM platforms, monitoring alerts, and contributing to policy and process improvements
- Infrastructure management: Windows Server, virtualisation (VMware), and core business systems
- Network support: firewalls, VPN configuration, DNS/DHCP, and multi-site connectivity
- Cloud and telephony: supporting cloud-based phone systems, remote access solutions, and hybrid cloud environments
- Contributing to IT projects and infrastructure upgrades as the business continues to evolve
What We Are Looking For
- Solid background in a 2nd line IT support or infrastructure-focused role
- Strong working knowledge of Windows Server, Microsoft 365, and Active Directory
- Practical exposure to networking concepts, virtualisation, or security tooling
- Comfortable working across multiple sites and occasionally travelling within the UK and Europe
- Self-sufficient, with a methodical approach to problem-solving and a proactive attitude
Why This Role
The organisation is at a point where IT is becoming more central to how the business operates. That means real project involvement, genuine breadth of work, and a clear path toward specialisation in infrastructure, networking, or security depending on where your interests lie.
Interested? Send your CV or reach out directly via LinkedIn. All applications are treated in strict confidence.
Benefits: Work From Home
IT Support Engineer in Belfast employer: Ocho
Join a dynamic and supportive team as an IT Support Engineer in Belfast, where you will have the opportunity to work across multiple sites and engage in a variety of technical challenges. The company fosters a collaborative work culture that prioritises employee growth, offering clear pathways for specialisation in infrastructure, networking, or security. With competitive salaries and the flexibility of remote work, this role is perfect for those seeking meaningful and rewarding employment in a fast-evolving environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and understanding the company’s tech stack. We recommend doing mock interviews with friends or using online platforms to get comfortable with common questions.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled IT issues in the past. This will demonstrate your hands-on experience and proactive attitude, which are key for an IT Support Engineer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team and ready to take on the challenges ahead.
We think you need these skills to ace IT Support Engineer in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of IT Support Engineer. Highlight your experience with Windows Server, Microsoft 365, and any networking skills you have. We want to see how your background fits into our needs!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love a methodical approach, so share specific instances where your proactive attitude made a difference!
Keep It Professional Yet Personal:While we appreciate professionalism, don’t be afraid to let your personality shine through. A bit of character can make your application stand out, so feel free to express your enthusiasm for the role and the company!
Apply Through Our Website:We encourage you to submit your application via our website. It’s the best way to ensure it gets to the right people quickly. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Ocho
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Microsoft 365, and Active Directory. Be ready to discuss your hands-on experience with these technologies, as well as any specific incidents you've resolved in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled complex IT issues. Think about a time when you had to troubleshoot a networking problem or improve a security process. This will demonstrate your methodical approach and proactive attitude.
✨Understand the Business Context
Research the company and its IT function. Understand how IT supports their operations and be ready to discuss how you can contribute to their goals, especially in terms of infrastructure and security improvements.
✨Be Ready for Scenario Questions
Expect questions that put you in real-world situations, like handling a multi-site connectivity issue or responding to a security alert. Practise articulating your thought process and the steps you would take to resolve these scenarios.
