At a Glance
- Tasks: Install and maintain IT equipment across Northern Ireland, ensuring top-notch service.
- Company: Reputable IT Managed Services provider with a focus on customer satisfaction.
- Benefits: Competitive salary, bonus potential, and opportunities for professional growth.
- Other info: Flexible hours and occasional after-hours work for those who thrive on challenge.
- Why this job: Get hands-on experience in tech while exploring Northern Ireland daily.
- Qualifications: Strong motivation, good communication skills, and a valid driving licence required.
The predicted salary is between 35100 - 42900 £ per year.
Location: Northern Ireland (field-based, extensive daily travel across sites)
About the role
Our client is a well-established, highly regarded IT Managed Services provider serving organisations from multinationals to public sector bodies and smaller businesses. They need a Field Engineer for their Northern Ireland team. This is a field role, not a desk job. You will be on the road daily across Northern Ireland sites, installing and maintaining PCs, printers, scanners, EPOS and network equipment, plus managing stock rotation of faulty spares. A genuine get up and go attitude and comfort with daily driving matters just as much as the technical skill set, if not more.
What we're looking for
- The ideal candidate is a highly motivated self-starter with a strong desire to achieve.
- You will present professionally, have very good interpersonal skills, and bring a strong customer focus to every visit.
- Because this is a customer-driven business, flexibility is essential. You need to be able to react quickly when called upon, and travel is a core part of that.
Technical skills (preferred but not essential)
- Strong technical aptitude and excellent diagnostic skills
- PC hardware and software installation and maintenance
- Experience installing maintenance kits and fuser units
- EPOS installation knowledge
- Experience with Windows operating systems
- VPN setup
- Laptop and PC assembly, printer and network hardware installation, and telephone/IT equipment configuration
- Comms and network experience
- Information security awareness
Education
- Technical certificate, diploma, or equivalent experience
- MCITP desirable
Personal qualities
- Clear, confident communicator with customers, including effective questioning, listening and clarification
- Takes ownership of customer problems through to resolution
- Well organised, with the ability to plan, prioritise and act promptly
- Drives for results, with a sense of urgency and attention to detail
- Works well within a team and shares knowledge with colleagues
- Willing to put in the effort required, including occasional after-hours, weekend or on-call work
Other requirements
- A full, valid driving licence and willingness to travel daily across Northern Ireland sites is essential for this role
- Occasional after-hours support and maintenance work, which may include weekends
- Some heavy lifting involved, for example moving computers, servers and monitors
Salary and benefits
Circa £30,000 basic salary, with on-call allowance and bonus bringing total earnings to approximately £35,000 per year. Please apply now if you are meeting the above criteria, or contact Andrew Harrison directly.
IT Field Service Engineer in Belfast employer: Ocho
Join a dynamic and innovative digital consultancy that champions a remote-first work culture, offering exceptional benefits such as a competitive salary, generous annual leave, and a commitment to professional development. With a focus on quality and collaboration, you'll thrive in an environment that values your expertise and provides the autonomy to shape QA processes while working on complex, multi-component systems alongside a talented team in Northern Ireland.
