At a Glance
- Tasks: Design and implement cutting-edge voice solutions in a global financial environment.
- Company: Join a world-leading market infrastructure provider with a collaborative culture.
- Benefits: Salary up to £60,000, hybrid working, and time off in lieu for weekend work.
- Other info: Work in a lean team with genuine end-to-end project ownership.
- Why this job: Be a key player in modernising voice infrastructure with real organisational impact.
- Qualifications: Hands-on SBC experience and strong networking fundamentals required.
The predicted salary is between 50000 - 60000 € per year.
Salary up to £60,000 depending on experience, with genuine flexibility for the right hire.
Cloud-first direction of travel active migration away from Cisco Call Manager toward SBC-led cloud voice. SBC experience is the priority skill. AudioCodes preferred; Ribbon, Oracle Acme Packet, or Cisco CUBE also considered.
Supporting trader voice and front office telephony in a global financial services environment.
Who Youll Work For
Our client is a world-leading provider of market infrastructure, connecting global financial and commodities markets through responsible and innovative solutions. Operating from more than 60 offices across 27 countries with over 5,000 people worldwide, they are one of the largest and most established names in their sector. The Voice and AV team operates as a lean, expert function with global reach. Voice infrastructure directly underpins trader voice and front office telephony an environment where reliability is non-negotiable. The organisation is actively moving away from legacy Cisco Call Manager toward a modern, SBC-led cloud voice architecture, and this hire is central to that programme of work.
What Youll Be Doing
This is an autonomous engineering role. Youll be one of two engineers covering a global infrastructure, which means genuine end-to-end ownership from design and implementation through to troubleshooting and delivery. There is no large surrounding team to escalate to; youll be expected to resolve complex issues independently and lead projects from start to finish.
- Design, implement, and support enterprise voice solutions with a focus on AudioCodes SBCs, Cisco CUBEs, and cloud migration.
- Serve as technical lead on key projects including migrating AudioCodes SBCs to AWS Cloud and replacing legacy Cisco gateways with AudioCodes SBCs.
- Provide advanced troubleshooting across voice, video, and IPTV services including Cisco IP phones, Teams Direct Routing, and Microsoft Teams Rooms.
- Develop and maintain automation scripts (PowerShell, Python, or similar) for SBC provisioning, monitoring and alerting workflows, and bulk migrations.
- Maintain proactive monitoring frameworks to ensure high availability and reliability across global infrastructure.
- Act as L2/L3 escalation point for complex voice, AV, and Microsoft Teams Room issues.
- Ensure compliance with Permit to Operate and Change Control processes.
- Collaborate with internal teams across APAC, EMEA, and the Americas to resolve issues and continuously improve services.
Your Impact
Youll be a key technical authority in a small, high-impact team directly shaping the reliability and modernisation of a voice infrastructure that thousands of employees depend on globally, including front office and trader voice functions where uptime is critical. Your work on the cloud migration roadmap will define the direction of this teams technology for years to come.
What Were Looking For
The team is prioritising depth in at least one of three core skill areas, with the aptitude and willingness to develop across the others. Strong networking fundamentals are required across all profiles.
- Essential
- Hands-on SBC experience. AudioCodes is the primary platform; Ribbon, Oracle Acme Packet, or Cisco CUBE experience is considered transferable.
- Solid understanding of SIP trunking, SIP connectivity, and how traffic flows in and out of SBCs.
- Strong networking fundamentals comfortable troubleshooting connectivity issues between voice devices, cloud infrastructure, and on-premises sites independently.
- Experience in at least one of: Cisco Call Manager / CUCM, AudioCodes or equivalent SBC platforms, or Microsoft Teams enterprise voice and meeting rooms.
- Proven ability to work autonomously end-to-end project ownership, not participation as one contributor among many.
- Cisco collaboration or voice/networking certification (CCNP, CCVP, or equivalent) must be backed by verifiable hands-on experience.
- Desirable
- Familiarity with the shift from Cisco Call Manager toward cloud voice and SBC-led architecture.
- Experience with Microsoft Teams Direct Routing and enterprise voice integration.
- Scripting ability (PowerShell, Python, Bash) for automation, provisioning, and operational efficiency.
- Exposure to trader voice, front office telephony, or financial services infrastructure.
- Experience supporting Digital Signage and IPTV platforms for enterprise AV.
- Familiarity with Microsoft Teams Room Pro and Modern Workplace technologies.
Whats In It For You
A genuine senior engineering role with full ownership, in a lean team that moves quickly and works on infrastructure that matters. This isnt a large service desk environment its a small, expert function with global scope and a clear technology roadmap.
Salary up to £60,000 depending on experience genuine flexibility for a strong hire.
Hybrid working three days in the Belfast office (Mon, Wed, Fri), two days from home.
Time off in lieu for weekend work (typically one to two Saturdays or Sundays per month, a few hours each).
Technical lead ownership of a cloud migration programme with real organisational impact.
Work across APAC, EMEA, and Americas infrastructure broad scope from day one.
Close collaboration with trader voice and front office teams in a high-stakes financial services environment.
If youre interested or have any further questions on the role, please feel free to reach out to Eve Geddis directly on LinkedIn.
Enterprise, Voice and AV Engineer TLNT1_NI in Belfast employer: Ocho
Join a world-leading provider of market infrastructure where you will play a pivotal role in shaping the future of voice technology within a dynamic and high-stakes financial services environment. With a focus on genuine flexibility, a competitive salary of up to £60,000, and opportunities for professional growth, you'll thrive in a lean, expert team that values autonomy and innovation. Enjoy a hybrid working model from our Belfast office, collaborating with global teams while making a significant impact on critical infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise, Voice and AV Engineer TLNT1_NI in Belfast
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meetups to connect with professionals in the voice and AV space. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your projects, especially those involving SBCs or cloud migrations. This gives potential employers a tangible look at what you can do.
✨Tip Number 3
Don’t just apply; engage! When you find a role that excites you, reach out to current employees on LinkedIn. Ask them about their experiences and express your interest in the position. It’s a great way to get noticed!
✨Tip Number 4
Keep learning! Stay updated on the latest trends in enterprise voice and cloud technologies. Consider online courses or certifications that can boost your profile and make you stand out in the competitive job market.
We think you need these skills to ace Enterprise, Voice and AV Engineer TLNT1_NI in Belfast
Some tips for your application 🫡
Show Off Your SBC Skills:Make sure to highlight your hands-on experience with AudioCodes or any other SBC platforms in your application. We want to see how you can bring your expertise to our cloud migration journey!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your relevant experience and skills.
Tailor Your Application:Don’t just send a generic application! Tailor it to reflect how your background aligns with our needs, especially around enterprise voice solutions and troubleshooting. Show us why you're the perfect fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Ocho
✨Know Your SBCs Inside Out
Make sure you brush up on your AudioCodes SBC knowledge, as this is a priority skill for the role. Be prepared to discuss your hands-on experience with SBCs and how you've implemented or troubleshot them in past projects.
✨Showcase Your Autonomy
This role requires end-to-end project ownership, so be ready to share examples of how you've successfully managed projects independently. Highlight situations where you resolved complex issues without relying on a larger team.
✨Understand the Cloud Migration Landscape
Familiarise yourself with the shift from Cisco Call Manager to cloud voice solutions. Be prepared to discuss your thoughts on this transition and any relevant experience you have with cloud migrations, especially involving SBCs.
✨Demonstrate Your Troubleshooting Skills
Since you'll be dealing with advanced troubleshooting across various services, come equipped with specific examples of challenges you've faced and how you overcame them. This will show your problem-solving abilities and technical expertise.
