At a Glance
- Tasks: Lead client engagements from contract to delivery, managing multiple projects simultaneously.
- Company: Dynamic tech firm specialising in regulatory and tax reporting solutions.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a small, collaborative team where your influence is felt immediately.
- Why this job: Make a real impact by shaping client solutions and elevating delivery standards.
- Qualifications: Experience in client-facing technical roles and strong SQL skills required.
The predicted salary is between 55000 - 60000 € per year.
About the role
Our client builds specialist regulatory and tax reporting solutions for enterprise clients across banking, legal, construction, and manufacturing. This is a newly shaped senior role sitting at the heart of their Belfast-based Client Delivery team, bridging implementation and customer success. You will own client engagements end to end, from signed contract through build and delivery, before transitioning accounts into ongoing support. Working across three to four concurrent projects, you will serve as the primary delivery contact for external stakeholders while holding the technical capability to shape, build, and improve the solutions yourself. This is a hands-on, senior individual contributor position. The team is small (five people total, four based in Belfast), which means your influence on delivery standards, ways of working, and technical quality will be felt immediately.
What you will be doing
- Taking clients from contract signature through full implementation, managing scope and delivery milestones across multiple concurrent engagements
- Gathering and translating complex client data requirements into well-structured, maintainable data models and reporting solutions
- Working hands-on with client datasets using SQL, Power BI, and data modelling techniques to build and configure customised outputs
- Managing external stakeholder relationships, including resistant or change-averse contacts, with strong commercial and emotional intelligence
- Elevating delivery standards across the team, bringing best practice from enterprise environments and ensuring consistency and maintainability in all outputs
- Collaborating remotely with clients and internally with a close-knit Belfast team, with very limited travel required
Core technical requirements
- Data querying SQL
- Reporting Power BI
- Architecture
- Data modelling
- Delivery context SaaS / enterprise
What we are looking for
- Proven track record delivering client-facing technical solutions, ideally in SaaS implementation, technical consulting, professional services, or an advanced technical support environment
- Hands-on experience working directly through client datasets, personally gathering requirements, asking the right data questions, and building or shaping the resulting data models
- Strong understanding of scope management and the ability to balance delivery deadlines with excellent customer service across multiple concurrent projects
- Demonstrable experience working with external enterprise stakeholders, including those resistant to change or wary of automation
- The ability to independently improve delivery standards rather than learn from others; this role requires someone who raises the bar
- Strong commercial awareness and communication skills; able to navigate the nuance of person-to-person engagement within a B2B environment
Backgrounds that tend to fit well
- Client Delivery Specialist or Technical Implementation Consultant
- Technical Business Analyst or Customer Solutions Engineer
- SaaS Implementation Consultant or Professional Services Consultant
- Advanced Technical Support with strong client-facing exposure
The team and environment
- Small, collaborative team of five, with four based in Belfast and a preference for a Belfast-based hire for this role
- Hybrid working with three days per week onsite in Belfast
- The majority of client interaction is conducted remotely, with very limited travel
- High-autonomy environment where senior experience and influence matters more than people management
Benefits: Work From Home
Client Delivery Lead in Belfast employer: Ocho
As a Client Delivery Lead in our Belfast-based team, you will thrive in a dynamic and collaborative environment that values your expertise and influence. With a strong focus on employee growth, we offer hybrid working arrangements and the opportunity to shape delivery standards while working on impactful projects for enterprise clients. Our commitment to fostering a supportive culture ensures that your contributions are recognised and rewarded, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Client Delivery Lead in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to client delivery. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! If you’ve got experience with SQL or Power BI, consider creating a portfolio of projects or case studies. This will help you stand out during discussions with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Delivery Lead in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Delivery Lead. Highlight your experience in client-facing technical solutions and any hands-on work with SQL and Power BI. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your journey in client delivery and how you've managed multiple projects. Share specific examples that showcase your ability to elevate delivery standards and handle external stakeholders.
Show Off Your Technical Skills:Don’t shy away from showcasing your technical prowess! Mention your experience with data modelling and querying, especially if you’ve worked in SaaS environments. We love seeing candidates who can bridge the gap between technical and client-facing roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Ocho
✨Know Your Stuff
Make sure you brush up on your SQL and Power BI skills before the interview. Be ready to discuss how you've used these tools in past projects, especially in client-facing roles. The more specific examples you can provide, the better!
✨Understand the Client's Needs
Research the company and its clients thoroughly. Understand their industry challenges and think about how your experience can help solve their problems. This will show that you're not just interested in the role, but also in making a real impact.
✨Showcase Your Communication Skills
Since you'll be dealing with external stakeholders, practice articulating complex ideas simply. Prepare to discuss how you've managed relationships with resistant clients in the past. Highlight your emotional intelligence and ability to navigate tricky conversations.
✨Demonstrate Your Leadership Potential
Even though this is an individual contributor role, they want someone who can elevate delivery standards. Be prepared to share examples of how you've independently improved processes or outcomes in previous roles. Show them you can raise the bar!
