At a Glance
- Tasks: Manage and grow client accounts in the German market while delivering excellent service.
- Company: Join a stable, international cloud software company with a hybrid work model.
- Benefits: Competitive salary, bonus, and genuine career progression opportunities.
- Other info: Work from Belfast and enjoy a dynamic, supportive team culture.
- Why this job: Build strong relationships and make an impact in a growing tech environment.
- Qualifications: Fluent German and English, with experience in account management or customer success.
The predicted salary is between 30000 - 40000 £ per year.
The Role
We are looking for a German-speaking Account Executive to join the team in Belfast, working in a hybrid capacity at an international cloud software company. This is an account management-focused role, responsible for managing, retaining, and growing a portfolio of existing clients across the German-speaking market. You'll build strong, lasting relationships with your accounts, understand their needs, and identify opportunities to grow revenue through upsell and cross-sell - all while delivering an excellent client experience.
Key Responsibilities
- Manage and grow a portfolio of accounts across the German market, acting as the main point of contact
- Build strong, long-term relationships with clients, understanding their goals and challenges
- Identify and convert upsell and cross-sell opportunities within your account base
- Manage renewals and proactively work to maximise client retention
- Liaise between German-speaking clients and internal teams to ensure a smooth client experience
- Track and report on account performance, pipeline, and revenue against targets
- Stay close to market trends and client feedback to inform account strategy
What You'll Bring
Essential
- Fluent/native-level German, both spoken and written
- Fluent English
- Experience in account management or customer success
- Strong relationship-building and communication skills
- Comfortable managing a portfolio of accounts and working towards retention/revenue targets
Advantageous
- Experience working with German or DACH-region clients specifically
- Background in SaaS, technology, or B2B services
- Experience using a CRM (e.g. Salesforce, HubSpot)
- An additional European language
Benefits & Package
- Competitive salary + Bonus
- Hybrid working from Belfast
- Opportunity to join a stable, international, and growing company
- Genuine career progression within a business already scaling its Belfast office
How to Apply
If this sounds like the right next step for you, we'd love to hear from you. Get in touch with the Ocho People team today.
