Ocho People is helping a fast-growing SaaS business place a Customer Success Executive in a flexible role that blends remote work with an optional Belfast office. You’ll be the first client contact, guiding new users and setting support standards while leading a small offshore team. Report to a founder and collaborate closely with engineering to drive value.
You’ll thrive in writing-heavy communication, keep calm with frustrated clients, and shape how support operates as the business scales.
Remote SaaS Support Lead — Graduate to Customer Success employer: Ocho People
As a leading IT Managed Services provider in Northern Ireland, our company offers an exciting opportunity for an IT Field Service Engineer to thrive in a dynamic field-based role. We pride ourselves on fostering a supportive work culture that values flexibility, teamwork, and professional growth, ensuring our employees are equipped with the skills and resources they need to succeed. With competitive salaries, performance bonuses, and the chance to work across diverse client sites, we provide a rewarding environment for those looking to make a meaningful impact in the tech industry.
