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For Companies At a Glance
- Tasks: Lead customer integrations and solve real data challenges in a dynamic SaaS environment.
- Company: Join a cloud-based SaaS platform with a focus on innovation and customer success.
- Benefits: Enjoy competitive salary, 25 days leave, private healthcare, and clear career progression.
- Why this job: Make a real impact by designing scalable solutions for enterprise customers.
- Qualifications: 3+ years in a technical role with strong API and integration experience.
- Other info: Collaborative culture with opportunities for continuous improvement and growth.
The predicted salary is between 36000 - 60000 £ per year.
Do you enjoy working directly with customers to solve real integration problems? Are you comfortable translating business requirements into scalable technical solutions? Looking for a role where you can combine technical depth with strong client-facing work?
My client is a cloud-based SaaS platform operating at scale, supporting enterprise customers with complex supply chain and data integration requirements. They are expanding their Professional Services function and are looking for a Senior Solutions Engineer to support customer integrations across their platform. This role is based in Northern Ireland (Belfast or Derry) and sits at the intersection of customers, product, and engineering. You'll take ownership of integrations end-to-end - from discovery and design through to delivery, optimisation, and ongoing support.
The Role
As a Senior Solutions Engineer, you will work closely with customer technical teams and internal stakeholders to design and implement reliable, scalable integrations. You'll lead technical discussions, run discovery workshops, and act as a trusted technical advisor throughout the integration lifecycle. This role is well suited to someone who is technically strong, confident working with customers, and enjoys solving data and integration challenges in a SaaS environment.
Key Responsibilities
- Lead customer-facing integration calls with technical stakeholders
- Run discovery workshops to understand customer systems, data structures, and workflows
- Translate business and technical requirements into maintainable integration solutions
- Design and implement integrations using APIs, automation frameworks, and internal tooling
- Configure, test, and validate integrations including data mapping and transformation
- Troubleshoot and resolve integration issues in a clear and timely manner
- Maintain and monitor existing integrations as customer requirements evolve
- Collaborate closely with Product, Engineering, and Implementation teams
- Produce clear technical documentation and integration specifications
- Feed customer insights and recurring patterns back into Product and Engineering
- Continuously improve integration processes to increase scalability and quality
Experience & Background
- 3+ years in a technical, customer-facing role (Solutions Engineer, Integration Engineer, Implementation Engineer, or similar)
- Experience working with SaaS platforms and system integrations
- Degree in Computer Science, Information Systems, or equivalent practical experience
Technical Skills
- Strong experience working with APIs (REST; SOAP exposure beneficial)
- Comfortable with data formats such as JSON, XML, and CSV
- Experience with integration tools, automation platforms, or iPaaS solutions
- Basic scripting or development experience (C#, JavaScript, or Python)
- Working knowledge of SQL and relational databases
- Comfortable collaborating with engineering teams and reading technical documentation
- Familiarity with Agile delivery environments
What's On Offer
- Competitive base salary
- Clear career progression
- 25 days annual leave + 10 public holidays
- Secure company hardware
- Private healthcare and employee wellness initiatives
If you have any further questions on the role, please feel free to reach out to Brendan McCrory directly.
Senior Solutions Engineer in Londonderry employer: Ocho People
Contact Detail:
Ocho People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solutions Engineer in Londonderry
✨Tip Number 1
Get to know the company inside out! Research their products, services, and culture. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your technical skills and be ready to discuss them in detail. Since this role is all about solving integration problems, brush up on your API knowledge and be prepared to share examples of how you've tackled similar challenges in the past.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insights into the interview process and what the company values, which can give you an edge.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team and makes it easier for us to connect with you.
We think you need these skills to ace Senior Solutions Engineer in Londonderry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Solutions Engineer. Highlight your experience with SaaS platforms, APIs, and any customer-facing roles you've had. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about solving integration problems and how your technical expertise can benefit our customers. Keep it engaging and relevant to the job description.
Showcase Your Technical Skills: Don’t shy away from listing your technical skills, especially those related to APIs, data formats, and scripting languages. We love seeing candidates who are comfortable with the tech side of things, so make sure to highlight your experience!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Ocho People
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around APIs, data formats like JSON and XML, and any relevant programming languages. Being able to discuss these confidently will show that you're not just a people person but also technically savvy.
✨Understand the Customer's Needs
Before the interview, research the company and its clients. Think about how you can translate their business requirements into technical solutions. This will help you demonstrate your ability to lead customer-facing discussions effectively.
✨Prepare for Discovery Workshops
Be ready to talk about how you would run discovery workshops. Think of examples from your past experience where you successfully gathered requirements and designed solutions. This shows you can take ownership of the integration process from start to finish.
✨Showcase Your Problem-Solving Skills
Have a few examples ready that highlight your troubleshooting abilities. Discuss specific integration challenges you've faced and how you resolved them. This will illustrate your capability to handle issues clearly and efficiently, which is crucial for this role.
