At a Glance
- Tasks: Lead a Level 2 support team and manage incidents in trading applications.
- Company: Ocho People, a dynamic player in the financial services sector.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive environment with opportunities to make a real impact.
- Why this job: Drive automation initiatives and coach your team through exciting transitions.
- Qualifications: Experience in financial services and strong technical skills in SQL.
The predicted salary is between 50000 - 65000 £ per year.
Ocho People is seeking a Production Support Team Lead for their Belfast office. In this hybrid role, you will lead the Level 2 support team, managing incidents and changes in trading applications across cloud and on-prem environments.
The ideal candidate will have a robust background in financial services and proven experience in managing production support teams, along with strong technical skills in SQL and server environments.
Join us for a challenging role driving automation initiatives and coaching your team through significant transitions.
Production Support Team Lead - Cloud & Automation (Belfast) employer: Ocho People
Ocho People is an exceptional employer that fosters a dynamic work culture in the heart of Belfast, offering a hybrid working model that promotes flexibility and work-life balance. Employees benefit from comprehensive training and development opportunities, enabling them to grow their skills in a supportive environment while driving innovative automation initiatives. Join us to be part of a collaborative team that values your expertise and encourages meaningful contributions to the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Production Support Team Lead - Cloud & Automation (Belfast)
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Production Support Team Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your SQL and server environment knowledge. We recommend running through common technical questions and scenarios that might come up, especially around incident management and automation initiatives.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight how you've successfully managed production support teams and driven change. Use specific examples to demonstrate your ability to coach and guide your team through transitions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Production Support Team Lead - Cloud & Automation (Belfast)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in managing production support teams and your technical skills in SQL and server environments. We want to see how your background fits the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about leading a Level 2 support team and how your experience in financial services makes you the perfect fit for us. Keep it engaging and personal!
Showcase Your Leadership Skills:In your application, highlight any previous experiences where you’ve successfully led a team through transitions or implemented automation initiatives. We love seeing examples of how you’ve coached others and driven change!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Ocho People
✨Know Your Tech Inside Out
Make sure you brush up on your SQL and server environment knowledge. Be ready to discuss specific scenarios where you've used these skills in production support. This will show that you’re not just familiar with the tech, but that you can apply it effectively in real-world situations.
✨Showcase Your Leadership Skills
As a Production Support Team Lead, you'll need to demonstrate your ability to manage and coach a team. Prepare examples of how you've successfully led teams through challenges or transitions, especially in high-pressure environments. This will highlight your leadership style and effectiveness.
✨Understand the Financial Services Landscape
Since the role is within financial services, make sure you’re up to speed with industry trends and challenges. Be prepared to discuss how these factors impact production support and automation initiatives. This shows that you’re not only technically savvy but also understand the business context.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to incident management and change processes. Think through your approach to resolving issues and driving automation. Practising these scenarios will help you articulate your thought process clearly during the interview.
