At a Glance
- Tasks: Lead client engagements from contract to delivery, managing multiple projects simultaneously.
- Company: Dynamic tech firm specialising in regulatory and tax reporting solutions.
- Benefits: Competitive salary, hybrid work model, and a collaborative team environment.
- Other info: Join a small, close-knit team with excellent growth opportunities.
- Why this job: Make a real impact by shaping client solutions and elevating delivery standards.
- Qualifications: Experience in client-facing technical roles and strong SQL skills.
The predicted salary is between 55000 - 60000 € per year.
Our client builds specialist regulatory and tax reporting solutions for enterprise clients across banking, legal, construction, and manufacturing. This is a newly shaped senior role sitting at the heart of their Belfast-based Client Delivery team, bridging implementation and customer success.
You will own client engagements end to end, from signed contract through build and delivery, before transitioning accounts into ongoing support. Working across three to four concurrent projects, you will serve as the primary delivery contact for external stakeholders while holding the technical capability to shape, build, and improve the solutions yourself. This is a hands-on, senior individual contributor position. The team is small (five people total, four based in Belfast), which means your influence on delivery standards, ways of working, and technical quality will be felt immediately.
What you will be doing:
- Taking clients from contract signature through full implementation, managing scope and delivery milestones across multiple concurrent engagements.
- Gathering and translating complex client data requirements into well-structured, maintainable data models and reporting solutions.
- Working hands-on with client datasets using SQL, Power BI, and data modelling techniques to build and configure customised outputs.
- Managing external stakeholder relationships, including resistant or change-averse contacts, with strong commercial and emotional intelligence.
- Elevating delivery standards across the team, bringing best practice from enterprise environments and ensuring consistency and maintainability in all outputs.
- Collaborating remotely with clients and internally with a close-knit Belfast team, with very limited travel required.
Core technical requirements:
- Data querying
- SQL
- Reporting
- Power BI
- Architecture
- Data modelling
- Delivery context: SaaS / enterprise
What we are looking for:
- Proven track record delivering client-facing technical solutions, ideally in SaaS implementation, technical consulting, professional services, or an advanced technical support environment.
- Hands-on experience working directly through client datasets, personally gathering requirements, asking the right data questions, and building or shaping the resulting data models.
- Strong understanding of scope management and the ability to balance delivery deadlines with excellent customer service across multiple concurrent projects.
- Demonstrable experience working with external enterprise stakeholders, including those resistant to change or wary of automation.
- The ability to independently improve delivery standards rather than learn from others; this role requires someone who raises the bar.
- Strong commercial awareness and communication skills; able to navigate the nuance of person-to-person engagement within a B2B environment.
Backgrounds that tend to fit well:
- Client Delivery Specialist or Technical Implementation Consultant
- Technical Business Analyst or Customer Solutions Engineer
- SaaS Implementation Consultant or Professional Services Consultant
- Advanced Technical Support with strong client-facing exposure
The team and environment:
- Small, collaborative team of five, with four based in Belfast and a preference for a Belfast-based hire for this role.
- Hybrid working with three days per week onsite in Belfast.
- The majority of client interaction is conducted remotely, with very limited travel.
- High-autonomy environment where senior experience and influence matters more than people management.
Client Delivery Lead in Belfast employer: Ocho People
As a Client Delivery Lead in our Belfast-based team, you will thrive in a dynamic and collaborative environment that values your expertise and influence. We offer a hybrid working model, competitive salary, and the opportunity to work on impactful projects with enterprise clients across various sectors. Our commitment to employee growth and a supportive culture ensures that you can elevate delivery standards while enjoying a fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Client Delivery Lead in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in client delivery or similar roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to client delivery and technical solutions. We recommend role-playing with a friend or using mock interview platforms to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies of past projects where you’ve successfully managed client engagements or delivered technical solutions. This will give potential employers a clear picture of what you can bring to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Client Delivery Lead in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Delivery Lead. Highlight your experience in client-facing technical solutions and any hands-on work with SQL and Power BI. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your journey in client delivery and how you've managed multiple projects. Share specific examples that showcase your ability to handle resistant stakeholders and improve delivery standards.
Show Off Your Technical Skills:Since this role requires a strong technical background, don’t shy away from showcasing your SQL and data modelling expertise. We love seeing candidates who can not only manage but also shape and build solutions themselves!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ocho People
✨Know Your Stuff
Make sure you brush up on your SQL and Power BI skills before the interview. Be ready to discuss how you've used these tools in past projects, especially in client-facing roles. The more specific examples you can provide, the better!
✨Understand the Client's Needs
Research the company and its clients thoroughly. Understand their industry challenges and think about how your experience can help solve their problems. This will show that you're not just interested in the role, but also in making a real impact.
✨Showcase Your Communication Skills
Since this role involves managing external stakeholders, be prepared to demonstrate your communication skills. Think of examples where you've successfully navigated difficult conversations or managed resistant clients. Highlight your emotional intelligence and commercial awareness.
✨Be Ready to Discuss Delivery Standards
This position requires someone who can elevate delivery standards. Come prepared with ideas on best practices you've implemented in previous roles. Discuss how you can bring those insights to the team and improve overall project outcomes.
