Full time technical manager in the factory and office in Wolverhampton
Oceanic Saunas Ltd is a family owned business that manufacture and sell sauna, steam rooms and associated equipment.
We are interested someone who can:
Quickly pick up new technical information and learn the mechanical and electrical operation of the equipment.
Think logically about how and why a fault may have arisen from verbal and visual information
Communicate technical information clearly in written and verbal form
Speak to customers clearly and politely over the phone
Daily responsibilities will involve:
Identifying technical faults relating to our sauna heaters, and steam generators and associated control system equipment
Speaking to customers over the phone and via email to diagnose faults and offer solutions.
Organise replacement equipment and the return of faulty products and components.
Keeping track of returned faulty equipment and liaising with staff at Oceanic and suppliers to make improvements of existing products.
Install, modify or test samples, prototypes and exiting equipment within the factory.
Repair faulty equipment
Liaise with 3rd party technical companies involved with safety testing of equipment.
Attend internal meetings to discuss technical matters associated with Oceanic products.
Make up electrical components as required to go out to customers.
New employee will be hired following an initial 3 month probation period
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Read more employer: OCEANIC SAUNAS LIMITED
Oceanic Saunas Ltd is an excellent employer, offering a supportive family-owned environment in Wolverhampton where employees can thrive. With a strong focus on employee growth and development, we provide opportunities for hands-on experience in technical management while fostering a culture of clear communication and teamwork. Our commitment to quality and customer satisfaction ensures that every team member plays a vital role in delivering exceptional products and services.
