At a Glance
- Tasks: Coordinate resources and support local operations for seamless delivery.
- Company: Join a leading company focused on service excellence and operational success.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Great opportunity for growth and learning in a collaborative setting.
- Why this job: Make a real impact by enhancing operational efficiency and supporting your team.
- Qualifications: Bachelor's degree and experience in logistics or supply chain management required.
The predicted salary is between 35000 - 45000 £ per year.
As the IMDS Service Excellence Operations Coordinator, you will play a crucial role in facilitating the smooth delivery of resources to support our local operations.
Your primary responsibility will be to assist in the effective planning, mobilization, and demobilization of equipment and personnel, ensuring a seamless and efficient process.
This role is an excellent opportunity to contribute to the success of our operations and enhance our service excellence.
Responsibilities
- Supports Operations Manager with roll out of operational excellence initiatives.
- Participates in all HSE and Quality excellence initiatives.
- Working closely with HR /TA & GM to ensure competent personnel are identified to meet specific project assignments.
- Coordinate with other region operations co‑ordinators to share personnel as and when required, maximising utilisation.
- In conjunction with Equipment Manager, prepares reports on equipment utilisation.
- Supports with inductions and pre‑job briefing in conjunction with Operations and Project Managers.
- Assist Operations Manager with liaison and timely communication to the field support staff.
- In conjunction with Global Mobility, report on overall utilisation of field personnel.
- Coordinates and supports with organising personnel competency assessments.
- In conjunction with Training & Competency department, identifies and provides all offshore personnel training, regulatory compliance and competency certificates.
- Train and coach personnel with time entry and expense reporting (Crew Time, Peoplesoft and clock‑it).
- Assist Operations Manager with raising requisitions within Peoplesoft for approval.
- Report any HSE observations when applicable.
- Report any Cost of Poor Quality (COPQ) observed for continuous improvement.
- Liaise with other local Oceaneering Service Excellence personnel, to review best practice.
- Supervisory Responsibilities
- This position will have direct supervisory responsibility for allocated staff or contract personnel.
Where direct reports are assigned, the role will provide appropriate oversight, guidance and support.
The position also involves regular coordination with technicians and project teams, including communicating mobilisation details and supporting out of hours or weekend requirements as needed.
Qualifications
- Bachelor's degree in a relevant field (e. g., Logistics, Supply Chain Management, Business Administration).
- Extensive experience in a similar role or industry.
- Strong organizational and planning skills with an ability to manage multiple tasks.
- Excellent communication and interpersonal skills for effective collaboration.
- Proficiency in using MS Office and relevant resource management software.
- Analytical mindset with problem‑solving abilities.
- Ability to work independently and as part of a cross‑functional team.
- Flexibility to adapt to changing priorities and work schedules.
- Attention to detail and a commitment to accuracy in record‑keeping.
- Willingness to learn and stay updated with industry best practices.
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IMDS Service Excellence Operations Coordinator employer: Oceaneering
As a leading organisation in the field of non-destructive testing, we pride ourselves on fostering a collaborative and innovative work culture that prioritises employee growth and development. Our NDT Technicians benefit from comprehensive training opportunities, competitive compensation, and a commitment to safety, all while working in a dynamic environment that values their expertise and contributions. Join us in a role that not only enhances your skills but also plays a crucial part in ensuring the integrity and safety of our operations.
StudySmarter Expert Advice🤫
We think this is how you could land IMDS Service Excellence Operations Coordinator
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Oceaneering and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Oceaneering!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Oceaneering keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace IMDS Service Excellence Operations Coordinator
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Oceaneering:This is your chance to really connect with the team at Oceaneering. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Oceaneering
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Oceaneering.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Oceaneering that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Oceaneering. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
