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For Companies At a Glance
- Tasks: Manage credit checks, AR monitoring, and customer service for timely payments.
- Company: Oceaneering is a global leader in engineered services for the offshore energy industry.
- Benefits: Enjoy competitive salary, comprehensive benefits, and opportunities for advancement.
- Why this job: Join a dynamic team focused on improving cash-flow and enhancing customer relationships.
- Qualifications: Bachelor's degree in accounting/finance or equivalent experience required; strong analytical skills essential.
- Other info: Work collaboratively in a global team and utilise technology to improve processes.
The predicted salary is between 36000 - 60000 £ per year.
Company Profile
Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries.
Position Summary
The Credit Controller will perform high volume, global and cross business line internal and external customer service including but not limited to, credit checks & recommendations; AR management and monitoring; troubleshooting; review and reporting; identifying and resolving discrepancies; and assuming responsibility for reducing delinquent accounts as part of a team clearly focussed on improving cash-flow.
Duties And Responsibilities
- Reduce risk through effective & proactive credit management
- Provide recommendation for customer credit limit review, and for sales reserve / bad debt provisions
- Contacting customers via phone, e-mail, or other approved means to achieve timely payments
- Prepare statements of account
- Enlist, support and work closely with all functional managers, Project Managers and Key Sales & Account Managers to accelerate the collection process, in alignment with company goals & strategies by regular communication and building strong internal and external business relationships
- Provide high level customer service regarding credit & collection issues: - daily resolution on all credit requests; provide information for refunds; resolve 'on account' balances, unapplied cash, customer discrepancies and short payments
- Escalate trends of delinquent accounts to immediate supervisor and as defined in Company policy
- Identify, reduce and/or escalate issues contributing to account delinquency
- Assist with preparation of information pertaining to customer liquidation and bankruptcies
- Support projects and initiatives utilising technology to continuously improve and automate our collections process globally
- Work closely with the Billing team on invoicing queries, and unbilled revenue, to ensure timely billing
- Perform other assigned tasks and duties necessary to support the Credit & Collections function
Qualifications
Required
- Bachelor's degree in accounting / finance or equivalent industry experience
- Extensive experience in collections, billing, or related accounting background
- Strong reporting, research, analysis, communications, and organisational skills as well as self-starting ability
- Familiarity with contracts & laws relating to collections
- Complete knowledge of Microsoft Office, database, and ERP software
Desired
- Knowledge and understanding of PeopleSoft Financial capabilities
- Proficiency in MS suite inc. Outlook, PowerPoint, Word, and Excel
- Experience in dealing with multiple / split currencies & country specific deductions
- Ability to understand and utilize customer contracts, and customer web portals
- Experience in testing / implementing new systems and/or processes
Knowledge, Skills, Abilities, and other Characteristics
- Commitment to excellent customer service whilst maintaining assertiveness
- Work as part of a global team, collaborating with team members to drive positive results
- Organised, flexible, and resourceful
- Proven ability in troubleshooting, excellent attention to detail and analytical skills
- Ability to collect data, establish facts, draw valid conclusions, and make concise recommendations
- Strong and effective written, verbal, and interpersonal communication skills
- Ability to prioritise workload & multiple responsibilities, to meet deadlines & targets
- Self-disciplined & capable of identifying and completing critical tasks independently and with urgency
How To Apply
Regular full-time employees who apply will be considered along with external candidates. Employees with less than six months with their current position are not eligible to apply for job postings. Please discuss your interest in the position with your current manager/supervisor prior to submitting your completed application. It is highly recommended to apply through the PeopleSoft or Oceanet portals.
Closing Statement
We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click 'Apply Now'.
Credit Controller employer: Oceaneering
Contact Detail:
Oceaneering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with Oceaneering's services and products, especially those related to credit management. Understanding their operations in the offshore energy industry will help you tailor your conversations and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Oceaneering on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations for the Credit Controller role, which can be invaluable during interviews.
✨Tip Number 3
Brush up on your knowledge of PeopleSoft Financial capabilities, as this is a desired skill for the position. Consider taking an online course or tutorial to enhance your proficiency, which will set you apart from other candidates.
✨Tip Number 4
Prepare specific examples from your past experience that showcase your ability to manage credit effectively and resolve discrepancies. Being able to discuss these scenarios confidently will demonstrate your suitability for the role.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Credit Controller position. Tailor your application to highlight relevant experience in collections, billing, or accounting.
Craft a Strong CV: Your CV should clearly outline your educational background, particularly your degree in accounting or finance, and any relevant work experience. Use bullet points to detail your achievements in previous roles, especially those related to credit management and customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that demonstrate your skills in credit management, problem-solving, and communication. Make sure to connect your past experiences with the duties outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in credit control.
How to prepare for a job interview at Oceaneering
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data regularly. Brush up on your accounting principles and be prepared to discuss how you've managed accounts receivable in the past. Highlight any specific metrics or achievements that demonstrate your effectiveness in reducing delinquent accounts.
✨Demonstrate Communication Skills
Effective communication is key in this role. Be ready to share examples of how you've successfully resolved customer discrepancies or improved relationships with clients. Practice articulating your thoughts clearly and confidently, as this will showcase your interpersonal skills.
✨Familiarise Yourself with Relevant Software
Since the job requires knowledge of Microsoft Office and ERP software, make sure you're comfortable discussing your experience with these tools. If you have experience with PeopleSoft Financial capabilities, be sure to mention it, as it could give you an edge over other candidates.
✨Showcase Your Problem-Solving Abilities
The role involves troubleshooting and resolving issues related to credit and collections. Prepare to discuss specific challenges you've faced in previous roles and how you approached solving them. This will demonstrate your analytical skills and ability to think critically under pressure.
