At a Glance
- Tasks: Ensure safety and support for residents through patrols, CCTV monitoring, and incident response.
- Company: Join a compassionate team dedicated to creating a secure environment for all.
- Benefits: Receive training, gain valuable experience, and work in a supportive atmosphere.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real difference by promoting safety and positive behaviour in your community.
- Qualifications: Strong observational skills and a proactive attitude; experience is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a dedicated, vigilant and compassionate night shift
Security & Welfare Support Officer to join our team.
The successful candidate will play a crucial role in maintaining a safe, secure and supportive environment for our premises, staff, visitors and service users.
This role involves traditional security duties such as monitoring CCTV, completing patrols, responding to incidents and maintaining accurate records, but it also includes an important welfare element.
Our service users may have a range of support needs, so the successful candidate must be willing to engage positively, professionally and respectfully with residents, helping to promote safety, stability and positive behaviour within the accommodation.
Training will be provided, but there will be a clear expectation that staff support service users appropriately as part of their day-to-day role.
Responsibilities
- Conduct regular patrols of the premises to deter and detect signs of intrusion, damage, anti-social behaviour or suspicious activity.
- Monitor CCTV systems to help maintain the safety and security of all areas within the facility.
- Respond promptly and appropriately to alarms, incidents, welfare concerns and emergencies.
- Support service users in line with company policies, including signposting, de-escalation, basic welfare checks and encouraging positive behaviour.
- Promote a calm, respectful and safe environment for residents, staff, visitors and partner agencies.
- Implement loss prevention strategies to minimise theft, damage and misuse of property.
- Maintain detailed logs of daily activities, incidents, observations and any concerns relating to safety or welfare.
- Provide basic first aid where trained and appropriate.
- Work collaboratively with colleagues, management, support services, local authorities and emergency services when required.
- Ensure compliance with all security, safeguarding, health and safety, and operational policies and procedures.
- Help promote a culture of safety, dignity, respect and accountability throughout the service.
Experience
Previous experience in a security, supported accommodation, housing, care, military, emergency services or similar frontline role would be advantageous, but is not essential.
Training will be provided for the right candidate.
The ideal candidate will have
- Strong observational skills and the ability to remain calm under pressure.
- Good communication skills and the ability to interact professionally with staff, visitors, members of the public and service users.
- A fair, firm and respectful approach when dealing with challenging behaviour.
- Confidence using or learning CCTV, reporting systems and basic IT.
- An understanding of professional boundaries, confidentiality and safeguarding, or a willingness to learn.
- A proactive attitude towards safety, welfare and incident prevention.
- First aid training, security experience, CCTV knowledge or loss prevention experience would be beneficial.
This is a varied and important role for someone who can balance security, professionalism and compassion.
You will help create an environment where people feel safe, supported and treated with dignity.
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Security & Welfare Support Officer employer: Oceander CIC
As a Security & Welfare Support Officer, you will be part of a compassionate team dedicated to creating a safe and supportive environment for all. Our company values employee growth and offers comprehensive training to ensure you excel in your role while promoting a culture of respect and dignity. Located in a vibrant community, we provide a unique opportunity to make a meaningful impact on the lives of our service users, all while enjoying a collaborative and inclusive work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Security & Welfare Support Officer
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security & Welfare Support Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Oceander CIC. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security & Welfare Support Officer candidates.
✨Directly Apply to Oceander CIC
Don’t forget to apply for the Security & Welfare Support Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Oceander CIC.
We think you need these skills to ace Security & Welfare Support Officer
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Oceander CIC. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Oceander CIC.
How to prepare for a job interview at Oceander CIC
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Oceander CIC.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Oceander CIC.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Oceander CIC.
