Join the MKM Family!
Established in 1995, currently with 149 branches nationwide with over 3,300 colleagues across the business. We at MKM Building Supplies have no intention of slowing down. Growing year on year, expanding our footprint. We are always looking for the best people to join us along our journey and become a part of the UK’s Leading Independent Builders’ Merchant.
The ideal candidates will be approachable and friendly, someone who will meet the needs of our customers and provide service with a smile.
In this position, you will play a key role in the sale of our full range of building supplies and therefore, previous sales experience in a merchant environment is preferred for this role. Strong customer service experience is essential. Please note that this role involves working alternate Saturdays.
What You'll Be Doing:
- Dealing with customers face to face and over the telephone.
- Giving excellent customer service and sound product advice
- Providing quotations for customers
- Taking a proactive approach to sales, using every opportunity to make or increase a sale.
- Adhoc admin duties, as required.
What We’re Looking For:
You will be working within a close-knit team and will be dealing with our customers on a daily basis. You will, therefore, need to be the person that our customers will look forward to seeing knowing that they will always receive excellent customer service and sound advice. You should also be enthusiastic, hardworking and have a positive attitude alongside:
- Confident when dealing with customers.
- The ability to build great customer relationships.
- A good telephone manner, excellent communication, and interpersonal skills
- Computer literate
- Customer Service Experience – Essential.
Desirable:
- Sales experience within a merchant environment is preferred for this role, as well as building supplies product knowledge.
What We Offer:
- A competitive pay package.
- Generous discretionary bonus scheme
- Substantial staff discounts
- Training and development opportunities
- Holiday scheme which rewards length of service
- Holiday Purchase Scheme
- Perkbox discounts
- Contributory pension scheme
- Financial Planning Support
- Cycle to work scheme.
- Free parking
- Enhanced Maternity
- Enhanced Paternity
- Employee Assistance Programme
- Mental Health Support
This role will involve working alternate Saturday mornings.
As a business, we are committed to attracting, developing and retaining a diverse team, helping our people grow and succeed while ensuring everyone feels valued and supported and part of the ‘MKM Family’.
Any queries, please call on: 01482 262280
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