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- Tasks: Help clients book amazing cruises and holidays while providing expert travel advice.
- Company: Join a friendly travel agency with a passion for customer service.
- Benefits: Starting salary of £25,000 plus commission and booking incentives.
- Other info: Flexible working environment with a supportive team.
- Why this job: Turn your love for travel into a rewarding career with growth opportunities.
- Qualifications: 1 year of experience in cruise sales or as a travel agent required.
The predicted salary is between 25000 - 30000 £ per year.
Full-Time Opportunity: Travel Consultant
Wickham & Chandler’s Ford
We are seeking a motivated and experienced Travel Consultant to join our team. This full-time role is primarily based in our Wickham branch, with flexibility to work from our Chandler’s Ford office when required. Weekend availability is essential.
Role Overview
This is an excellent opportunity for a knowledgeable travel professional to manage the full customer journey, from initial enquiry through to booking. You will use your expertise to match clients with the most suitable cruise and holiday products from our trusted suppliers, delivering a high standard of service and a seamless booking experience.
Key Responsibilities
- Assist clients in selecting and booking cruise and holiday packages
- Recommend suitable products from a range of trusted cruise lines and tour operators
- Provide expert advice on destinations, itineraries, and travel options
- Achieve sales and performance targets in line with company expectations
- Handle customer enquiries and resolve complex situations with professionalism and care
Requirements
- Minimum 1 year’s experience in cruise sales or as a travel agent
- Strong knowledge and proven experience within the cruise sector
- Excellent communication skills with a professional and confident telephone manner
- A genuine passion for travel and delivering outstanding customer service
Salary & Benefits
- Starting salary of £25,000 per year, with potential for a higher salary depending on experience
- 5% commission on business commission
- Additional cruise line booking incentives
- Supportive and professional working environment
If you are looking to further your career within a customer-focused travel agency and have a passion for cruise and holiday sales, we would be pleased to hear from you. Apply now or contact us for further information.
Cruise Consultant in Hampshire employer: Ocean World Travel
Contact Detail:
Ocean World Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cruise Consultant in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who have experience with cruises. They might have insider info on job openings or even refer you directly to hiring managers.
✨Tip Number 2
Show off your passion for travel! When you get the chance to chat with potential employers, share your travel stories and experiences. This not only showcases your knowledge but also your genuine enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by researching the latest cruise trends and popular destinations. Being well-informed will help you impress interviewers and demonstrate that you're the right fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Cruise Consultant in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in cruise sales or as a travel agent. We want to see how your skills match the role, so don’t be shy about showcasing your knowledge of the cruise sector!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for travel and customer service. Let us know why you’re excited about the opportunity to work with us at Wickham & Chandler’s Ford.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and professional language, and don’t forget to highlight any relevant experience where you’ve successfully handled customer enquiries.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Don’t miss out!
How to prepare for a job interview at Ocean World Travel
✨Know Your Cruises
Make sure you brush up on your cruise knowledge before the interview. Familiarise yourself with different cruise lines, their offerings, and popular destinations. This will not only show your passion for travel but also demonstrate your expertise in the sector.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Think about specific situations where you went above and beyond for a client, especially in resolving complex issues. This will highlight your ability to handle customer enquiries professionally.
✨Practice Your Communication Style
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to refine your telephone manner and ensure you come across as professional and approachable.
✨Be Ready to Discuss Sales Targets
Understand the sales targets and performance expectations that come with the role. Be prepared to discuss how you've met or exceeded targets in previous positions. This will show that you're results-driven and ready to contribute to the company's success.