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- Tasks: Help clients book amazing cruises and holidays while providing expert travel advice.
- Company: Join a supportive travel agency with a passion for customer service.
- Benefits: Starting salary of £25,000 plus commission and booking incentives.
- Other info: Flexible working environment with opportunities for career growth.
- Why this job: Turn your love for travel into a rewarding career in the cruise industry.
- Qualifications: 1 year of experience in cruise sales or as a travel agent required.
The predicted salary is between 25000 - 30000 £ per year.
Full-Time Opportunity: Travel Consultant in Wickham & Chandler’s Ford. We are seeking a motivated and experienced Travel Consultant to join our team. This full-time role is primarily based in our Wickham branch, with flexibility to work from our Chandler’s Ford office when required. Weekend availability is essential.
Role Overview
This is an excellent opportunity for a knowledgeable travel professional to manage the full customer journey, from initial enquiry through to booking. You will use your expertise to match clients with the most suitable cruise and holiday products from our trusted suppliers, delivering a high standard of service and a seamless booking experience.
Key Responsibilities
- Assist clients in selecting and booking cruise and holiday packages
- Recommend suitable products from a range of trusted cruise lines and tour operators
- Provide expert advice on destinations, itineraries, and travel options
- Achieve sales and performance targets in line with company expectations
- Handle customer enquiries and resolve complex situations with professionalism and care
Requirements
- Minimum 1 year’s experience in cruise sales or as a travel agent
- Strong knowledge and proven experience within the cruise sector
- Excellent communication skills with a professional and confident telephone manner
- A genuine passion for travel and delivering outstanding customer service
Salary & Benefits
- Starting salary of £25,000 per year, with potential for a higher salary depending on experience
- 5% commission on business commission
- Additional cruise line booking incentives
- Supportive and professional working environment
If you are looking to further your career within a customer-focused travel agency and have a passion for cruise and holiday sales, we would be pleased to hear from you.
Apply now or contact us for further information.
Cruise Consultant employer: Ocean World Travel
Contact Detail:
Ocean World Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cruise Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who know about cruise sales. A friendly chat can lead to insider info or even a referral that could land you an interview.
✨Tip Number 2
Show off your passion for travel! When you get the chance to speak with potential employers, share your travel experiences and what excites you about the cruise sector. Your enthusiasm can set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by researching the latest trends in the cruise industry. Being knowledgeable about current offerings and popular destinations will impress interviewers and show that you're serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Cruise Consultant
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your experiences and what makes you excited about the cruise industry. We want to see that genuine enthusiasm for helping clients create unforgettable journeys.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in cruise sales or as a travel agent. We’re looking for specific examples of how you've matched clients with the perfect holiday packages, so don’t hold back!
Be Professional Yet Approachable: Your written communication should reflect the professional yet friendly service we pride ourselves on at StudySmarter. Use a confident tone, but keep it conversational. We want to feel like we’re chatting with a knowledgeable friend!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Ocean World Travel
✨Know Your Cruises
Make sure you brush up on your knowledge of different cruise lines and their offerings. Familiarise yourself with popular destinations, itineraries, and any unique features that set each cruise apart. This will not only impress the interviewers but also show your genuine passion for travel.
✨Practice Your Pitch
Prepare a short pitch about why you're the perfect fit for the role. Highlight your experience in cruise sales and your customer service skills. Practising this will help you communicate confidently during the interview and demonstrate your enthusiasm for the position.
✨Showcase Your Problem-Solving Skills
Be ready to discuss how you've handled challenging customer situations in the past. Think of specific examples where you resolved issues with professionalism and care. This will illustrate your ability to manage the full customer journey effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the company culture, team dynamics, or upcoming projects. This shows your interest in the role and helps you determine if it's the right fit for you.