Assistant Community Manager

Assistant Community Manager

Canterbury Full-Time No home office possible
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At a Glance

  • Tasks: Assist the Community Manager with administrative duties and customer relations.
  • Company: Join RHP Properties, the largest private owner of manufactured home communities in the US.
  • Benefits: Enjoy competitive pay, commissions, bonuses, and access to medical, dental, and vision insurance.
  • Why this job: Be part of a fun, supportive team while making a difference in affordable housing.
  • Qualifications: 1-year office experience required; sales experience preferred; must have a High School Diploma or GED.
  • Other info: Opportunity for growth with regular training and community events.

We understand the requirements of central HR and our solutions serve the critical needs of both central HR and the individual manager in the field. We enable uniform hiring policies across your entire organization, and account for a fluctuating need for talent with an evergreen hiring model for the field. This approach respects local requirements, seasonal needs in staffing, and the operational demands of local candidate screening and scheduling.

Job Code: Assistant Community Manager (FT) – CO/MD/NY/IL/MN – ONLY

Headquartered in Farmington Hills, Michigan, RHP Properties is the nation\’s largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

We are presently seeking an Assistant Community Manager for our Canterbury Park community located in Colorado Springs, CO, who will perform administrative duties under the supervision of a Community Manager.

As a successful Assistant Community Manager, you will:

  • Greet all customers with a polite, professional demeanor.
  • Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
  • Develop and maintain community relationships.
  • Use Microsoft Office to produce and present documents.
  • Assist the Community Manager in entering data into the management software program.
  • Assist the Community Manager in completing guest cards and entering lead information in the Link System. “Leads” include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community, etc.
  • Maintain all community office files according to company policy, including state and local requirements.
  • Inventory, order, and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
  • Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
  • Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.
  • Ensure residents’ privacy and property preservation.
  • Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors, and team members.
  • A minimum of 1-year general office experience required; 1-year sales experience preferred, occasionally required.
  • High School Diploma or GED required.
  • Detail-oriented with strong analytical and organizational skills.
  • Ability to multitask and be a team player in a fast-paced environment.
  • Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
  • Ability to lift up to 25 pounds.
  • Valid operator’s license, maintenance of a good driving record at all times, insurability under the Company’s policy, and the ability to commute between communities.

Compensation:

The hourly pay range for this position is $18.00-$22.00.

Compensation is based on demonstrated job-related skills, knowledge, experience, education, certifications, etc.

We are Proud to Provide the following:

  • Competitive compensation plus eligibility to earn commissions and bonuses.
  • Access to benefits including medical, dental, and vision insurance.

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Assistant Community Manager employer: Ocean State Job Lot

RHP Properties is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As the largest private owner and operator of manufactured home communities in the nation, we provide our Assistant Community Managers with competitive compensation, comprehensive benefits, and regular training opportunities, all while fostering a supportive environment in the beautiful setting of Colorado Springs, CO.
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Contact Detail:

Ocean State Job Lot Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Community Manager

✨Tip Number 1

Familiarise yourself with the community management industry. Understanding the specific needs and challenges faced by communities can help you engage more effectively during interviews and demonstrate your commitment to the role.

✨Tip Number 2

Network with current or former employees of RHP Properties. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Assistant Community Manager position.

✨Tip Number 3

Brush up on your Microsoft Office skills, especially Excel and Word. Being proficient in these tools is crucial for the role, and showcasing your ability to use them effectively can set you apart from other candidates.

✨Tip Number 4

Prepare examples of how you've successfully managed customer relationships in previous roles. Highlighting your experience in building rapport and maintaining communication will demonstrate your suitability for the Assistant Community Manager position.

We think you need these skills to ace Assistant Community Manager

Customer Service Skills
Communication Skills
Organisational Skills
Attention to Detail
Microsoft Office Proficiency
Data Entry Skills
Sales Skills
Multitasking Ability
Teamwork
Problem-Solving Skills
Time Management
Knowledge of Regulatory Compliance
Inventory Management
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Assistant Community Manager position. Understand the key responsibilities and required skills, such as customer service, administrative duties, and proficiency in Microsoft Office.

Tailor Your CV: Customise your CV to highlight relevant experience, especially any general office or sales experience. Emphasise your organisational skills and ability to multitask, as these are crucial for the role.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills align with the job requirements, particularly in customer relations and administrative tasks.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is essential for the Assistant Community Manager role.

How to prepare for a job interview at Ocean State Job Lot

✨Showcase Your Customer Service Skills

As an Assistant Community Manager, you'll be interacting with residents and potential customers regularly. Be prepared to discuss your previous customer service experiences and how you handle inquiries or complaints professionally.

✨Demonstrate Organisational Abilities

This role requires strong organisational skills. Bring examples of how you've managed multiple tasks or projects in the past, and be ready to explain your methods for staying organised in a fast-paced environment.

✨Familiarise Yourself with Microsoft Office

Since the job involves using Microsoft Office, particularly Excel, Word, and Outlook, brush up on your skills. You might be asked about your proficiency or even given a practical test during the interview.

✨Understand the Company and Its Values

Research RHP Properties and their mission to provide accessible housing. Being knowledgeable about the company will show your genuine interest in the position and help you align your answers with their values during the interview.

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