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- Tasks: Assist Charter Managers with travel, data management, and marketing documents.
- Company: Join a leading global superyacht brokerage with a family spirit.
- Benefits: Dynamic team, attractive employment conditions, and modern offices worldwide.
- Why this job: Dive into the exciting world of yachting and make a real impact.
- Qualifications: Confident communicator, proactive, and detail-oriented; marine background is a plus.
- Other info: Opportunity to work in an international environment and attend yacht shows.
The predicted salary is between 30000 - 40000 £ per year.
Ocean Independence is a global leader in superyacht brokerage and ownership services, offering expertise in yacht acquisition, charter, construction, and management. We are dedicated to delivering seamless and secure experiences by providing tailored solutions, market intelligence, and professional guidance to meet our clients' unique needs. As one of the largest independent yacht brokerages, we combine international reach with personalized service to ensure exceptional results. With a global presence, including our headquarters in Switzerland and offices worldwide, we prioritise providing both local insight and world-class expertise to ensure privacy, confidence, and professional excellence for our clients.
Essential skills:
- Confident telephone manner.
- Confident working with different nationalities.
- Ability to work well under pressure at times.
- Proactive individual with the ability to use their own initiative.
- Strong numeracy and literacy skills.
- Sailing/marine background an advantage.
- Precise and solution-oriented way of working, with attention to detail essential.
- Hands-on mentality, loyalty and reliability.
- Very good written and spoken English skills.
- French, Spanish or Italian as an additional language preferred.
- Team-player mentality.
Main responsibilities:
- Provide general assistance to the Charter Managers in our offices across Europe.
- Assist with travel arrangements and diary management.
- Maintain data on the company CRM on behalf of the Charter Managers, including enquiry logs, yacht reviews, address records, yacht data records etc.
- Prepare charter marketing documents for CA yachts as requested, including industry charter announcements, PDF photo brochures, show specifications, crew profiles, menus, itineraries etc.
- Maintain yacht document files for CA yachts as directed by the Charter Fleet Manager and Charter Managers.
- Assist in replying quickly to enquiries for CA yachts as requested by the Charter Managers, including any details of delivery/redelivery fees etc.
- Process and monitor charter payments using the company CRM and in communication with the Finance Team.
- Assist in promoting CA yachts for yacht shows and participate in the organisation and administration of yacht shows, and when requested, attend yacht shows or events.
- When requested, support the Market Intelligence and Marketing Support Team with updates to the company CRM.
- Support the UK Group Director with any specific office duties, such as dealing with outgoing & incoming mail, couriers, telephone communications, meet and greet visitors etc.
What we offer:
- A great, dynamic, and committed team with family spirit.
- The love for yachting is at the heart of everything we do.
- An international and innovative work environment.
- Modern and centrally located offices worldwide.
- Attractive employment conditions.
Our vision is to be the global yachting company that is most recognized for its in-depth understanding of the industry and for providing easy access to sustainable, high-end custom solutions for our clientele.
Should you be interested in the Group Charter Management Assistant position and in joining our Company, please send your cover letter and CV to careers@ocyachts.com. Start date: asap.
Global Charter Operations & CRM Assistant in Horsham employer: Ocean Independence
Contact Detail:
Ocean Independence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Charter Operations & CRM Assistant in Horsham
✨Tip Number 1
Get to know the company inside out! Research Ocean Independence, their values, and what makes them tick. This way, when you get that interview, you can show off your knowledge and passion for the yachting industry.
✨Tip Number 2
Practice your telephone skills! Since a confident phone manner is key for this role, grab a mate and do some mock calls. This will help you feel more at ease when you're chatting with potential employers or clients.
✨Tip Number 3
Show off your proactive side! Think of ways you can contribute to the team even before you start. Maybe suggest ideas for improving CRM processes or how to enhance client experiences. This will make you stand out as a go-getter!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team and love for yachting!
We think you need these skills to ace Global Charter Operations & CRM Assistant in Horsham
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Global Charter Operations & CRM Assistant role. Highlight your relevant skills and experiences that align with what we’re looking for, like your attention to detail and proactive approach.
Show Off Your Communication Skills: Since a confident telephone manner is essential, don’t forget to showcase your communication skills in your application. Use clear and concise language, and if you have any experience working with different nationalities, mention it!
Highlight Your Team Spirit: We love a team-player mentality! In your CV or cover letter, share examples of how you’ve successfully collaborated with others in past roles. This will show us you’re a great fit for our dynamic team.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Ocean Independence
✨Know Your Stuff
Before the interview, make sure you research Ocean Independence thoroughly. Understand their services, values, and recent news. This will not only help you answer questions more confidently but also show your genuine interest in the company.
✨Show Off Your Communication Skills
Since the role requires a confident telephone manner and the ability to work with different nationalities, practice articulating your thoughts clearly. You might even want to prepare for potential role-play scenarios where you demonstrate how you'd handle client inquiries.
✨Be Proactive
During the interview, highlight instances where you've taken the initiative in previous roles. Share specific examples of how you’ve solved problems or improved processes. This aligns perfectly with the proactive mindset they’re looking for.
✨Attention to Detail is Key
Given the importance of precision in this role, be prepared to discuss how you ensure accuracy in your work. You could mention tools or methods you use to maintain high standards, especially when managing data or preparing marketing documents.