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- Tasks: Lead teams to deliver top-notch property services that truly impact lives.
- Company: Join Ocean Housing, a forward-thinking provider of social and affordable housing.
- Benefits: Enjoy 27 days holiday, health plans, and flexible working options.
- Other info: Be part of a supportive team that values innovation and inclusivity.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Experience in property compliance and strong leadership skills required.
The predicted salary is between 39772 - 39772 £ per year.
Join Ocean Housing as a Property Services Supervisor (Compliance)
Location: Stennack House, St Austell
Hours: 37 per week (Mon-Fri)
Salary: £39,772 per annum
Contract: Permanent
We are looking for an experienced and motivated Property Services Supervisor (Compliance) to join our Property Services team. This is a key operational role where you will lead staff and contractors to deliver safe, compliant, high-quality and value-for-money property services that make a real difference to our tenants’ lives.
If you are passionate about compliance, customer service and leading people, and you thrive in a busy, purpose-driven environment, we would love to hear from you.
Your Role:
Reporting to the Property Services Manager, you will have day-to-day responsibility for supervising operational teams delivering a wide range of property maintenance and compliance services, including:
- Responsive and void repairs
- Servicing and inspections (gas, electric, heating, green technologies)
- Cyclical and planned maintenance programmes
You will play a crucial role in ensuring services are delivered right first time, meet all legislative and regulatory requirements, and achieve outstanding outcomes for our customers.
Key Responsibilities:
- Lead, motivate and supervise trade staff and contractors to deliver high-quality, compliant services
- Act as the first point of contact for operational issues, resolving problems quickly and professionally
- Ensure all works meet Ocean Housing’s standards for quality, safety, timescales and value for money
- Monitor performance, KPIs and customer feedback, driving continuous improvement
- Support internal and external audits, inspections and service reviews
- Ensure full compliance with health & safety legislation, policies and procedures
- Manage delegated budgets and support financial decision-making in line with financial regulations
- Contribute to service planning, innovation and improvement across Property Services
- Take part in an out-of-hours emergency rota
What we are looking for:
Essential:
- NVQ Level 3 qualification (or equivalent)
- Strong knowledge and understanding of property compliance
- Significant experience within building, repairs or property maintenance
- Proven experience supervising staff and managing contractors
- Knowledge of relevant legislation, including CAR 2012 and CDM 2015
- Excellent customer service and communication skills
- Strong IT skills and experience using systems to support service delivery
- Understanding of value for money and basic financial principles
- Commitment to health & safety, data protection and equality & diversity
- Ability to travel between sites across the operating area
Desirable:
- Qualification in first-line management (ILM / NVQ Level 3+)
- Housing qualification (CIH Level 4 or equivalent)
- IOSH or equivalent Health & Safety qualification
- Knowledge of gas safety, asbestos, fire safety, lifts, fire doors and legionella
- Experience working within social housing
What are our benefits?
We offer a supportive, flexible, and forward-thinking work environment with fantastic benefits:
- 27 days holiday + bank holidays
- Professional membership fees paid
- Company sick pay scheme
- Workplace pension with death in service benefit
- Home office work payment
- Medicash health plan (including dental & optical)
- Cycle to work scheme
- Rewards & recognition programme
- On-site parking
- Employee assistance programme
- Family-friendly policies
Key Dates:
Closing Date: Monday 11th of May 2026 at Midnight
Interview Date: Wednesday 20th of May 2026 at Stennack House, St Austell
Ready to Make an Impact?
If you're committed to supporting communities and want a role full of purpose, we’d love to hear from you.
Please be aware - we may close this vacancy early if we receive sufficient applications—so apply soon!
Property Services Supervisor (Compliance) employer: Ocean Housing
Contact Detail:
Ocean Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Supervisor (Compliance)
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services sector and let them know you're on the hunt for a Property Services Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Ocean Housing and their values. Understand their mission and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they're all about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to compliance and leadership. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Ocean Housing team and making a difference in the community.
We think you need these skills to ace Property Services Supervisor (Compliance)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Property Services Supervisor role. Highlight your experience in compliance and property maintenance, and show us how your skills align with what we're looking for.
Showcase Your Leadership Skills: Since this role involves supervising teams, don’t forget to mention your leadership experience. Share specific examples of how you've motivated staff or resolved operational issues in the past.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so let us know why you're passionate about compliance and customer service!
Apply Through Our Website: We encourage you to submit your application via our website. It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about Ocean Housing and our values.
How to prepare for a job interview at Ocean Housing
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of property compliance, especially the relevant legislation like CAR 2012 and CDM 2015. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of compliance in property services.
✨Showcase Your Leadership Skills
As a Property Services Supervisor, you'll be leading teams and managing contractors. Prepare examples from your past experiences where you've successfully motivated staff or resolved conflicts. This will demonstrate your ability to lead effectively in a busy environment.
✨Prepare for Customer Service Questions
Since customer service is key in this role, think of specific instances where you've gone above and beyond for customers. Be ready to explain how you handle feedback and complaints, as well as how you ensure high-quality service delivery.
✨Understand Financial Principles
Familiarise yourself with basic financial principles and how they apply to property services. Be prepared to discuss how you’ve managed budgets or made cost-effective decisions in previous roles, as this will highlight your understanding of value for money.