At a Glance
- Tasks: Conduct energy assessments and support sustainability projects to improve homes.
- Company: Ocean Housing, a not-for-profit provider of affordable housing in Cornwall.
- Benefits: 27 days holiday, health plan, professional development, and flexible working options.
- Other info: Join a friendly, inclusive team committed to innovation and sustainability.
- Why this job: Make a real difference in local communities while promoting energy efficiency.
- Qualifications: Qualified in Domestic Energy Assessment with strong customer service skills.
The predicted salary is between 27718 - 27718 £ per year.
Join Ocean Housing as our new Property Services EPC Assessor & Administrator!
Location: Cornwall
Hours: 37 per week (Mon - Fri)
Contract: Permanent
Salary: £27,718 per annum
Make a real impact on energy efficiency and people’s homes. At Ocean Housing, we provide safe, secure, affordable homes for people across Cornwall. We’re passionate about delivering great customer service, protecting our residents, and improving our homes for the future.
We’re looking for a motivated and customer-focused EPC Assessor & Administrator to join our Property Services (Energy) team. This is a fantastic opportunity to play a key role in improving the energy efficiency of our homes, helping reduce carbon emissions, lower energy costs for residents, and deliver high-quality services that truly make a difference.
About the role:
This is a varied, hands-on position combining energy assessment, surveying and administration.
- Carry out EPC assessments and RdSAP surveys across our housing portfolio
- Support the delivery of our energy improvement programme
- Act as a key contact for tenants, ensuring an excellent customer experience
- Maintain accurate data to support compliance, funding and performance
- Coordinate with contractors, colleagues and stakeholders to deliver projects efficiently
Your work will directly contribute to sustainable homes and improved customer satisfaction.
What you'll be doing:
- Arrange and attend tenant appointments for surveys and inspections
- Produce and issue Energy Performance Certificates (EPCs)
- Identify retrofit and energy efficiency opportunities
- Provide advice and guidance to tenants on energy-saving measures
- Maintain and update property and asset data systems
- Support funding submissions and programme reporting
- Handle customer queries, feedback and complaints professionally
- Raise works orders and support operational delivery
- Collaborate with internal teams and external contractors
What we are looking for:
- Qualified in Domestic Energy Assessment (DEA)
- GCSEs (or equivalent) in English and Maths
- Experience in administration and customer service
- Strong IT skills, including MS Office and database systems
- Experience carrying out EPCs or property surveys
- Excellent attention to detail and organisational skills
- Ability to manage workloads, meet deadlines and work under pressure
- Strong communication skills and a professional, customer-first approach
- Understanding of health & safety and data protection
- Ability to travel to various locations
Why work for Ocean Housing?
- A friendly, inclusive, values-driven workplace
- Opportunities for professional growth and development
- A role that makes a real difference in local communities
- Being part of an organisation committed to sustainability and innovation
Our Benefits Include:
- 27 days holiday + bank holidays
- Professional membership fees paid
- Company sick pay scheme
- Workplace pension with death in service benefit
- Home office work payment
- Medicash health plan (including dental & optical)
- Cycle to work scheme
- Rewards & recognition programme
- On-site parking
- Employee assistance programme
- Family-friendly policies
Key Dates:
Closing Date: Tuesday 23rd of June 2026 (Midnight)
1st Interviews to be held on: Monday 29th of June 2026 (Face to Face at our offices in St Austell)
If you’re enthusiastic, organised, and passionate about helping us deliver safer, smarter solutions for our residents, we’d love to hear from you. Apply today and help us build a workforce that makes a difference.
Please note: We may close this vacancy early if we receive sufficient applications, so don’t delay—apply today!
Property Services EPC Assessor & Administrator employer: Ocean Housing
Ocean Housing is an exceptional employer, dedicated to fostering a friendly and inclusive work environment in Cornwall. With a strong commitment to employee growth, we offer numerous professional development opportunities, competitive benefits including generous holiday allowances, and a focus on sustainability that allows you to make a real impact in the community. Join us to be part of a values-driven organisation where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Property Services EPC Assessor & Administrator
✨Dive into Environmental Networks
Get involved with sustainability-focused organisations and attend their events. Look for local meetups or conferences in environmental management where you can connect with professionals in the field. This can lead to insider info on job openings at companies like Ocean Housing that might not be advertised widely.
✨Show Your Passion with Projects
Consider undertaking personal or community projects that highlight your dedication to sustainability. Whether it's a local clean-up or a carbon footprint assessment, document your findings and results. This not only boosts your portfolio but also shows potential employers like Ocean Housing that you're proactive and serious about the field.
✨Seek Out Green Job Boards
Don’t just rely on general job boards. Explore specific platforms that focus on sustainability and environmental management roles. Websites like EnvironmentJobs and Sustainable Business can be goldmines for full-time positions at companies like Ocean Housing. Keep an eye out for their aggregation of listings!
✨Let Your Online Presence Shine
Make sure your social media and professional profiles reflect your passion for sustainability. Share articles, engage in discussions, and connect with leaders in the field. Your active presence can make a lasting impression on hiring managers at companies like Ocean Housing when they search for candidates.
We think you need these skills to ace Property Services EPC Assessor & Administrator
Some tips for your application 🫡
Show Off Your Passion for Sustainability:In your cover letter, let your enthusiasm for sustainability shine through. Share any relevant experiences, like projects, volunteer work, or events you've participated in that align with Ocean Housing's values. This position isn't just about meeting qualifications; it's about genuinely caring for the environment and showing us why you're the right fit for Property Services EPC Assessor & Administrator.
Highlight Relevant Qualifications and Experience:Make sure to showcase any specific qualifications, such as degrees in environmental science or certifications in sustainability practices in your CV. We want to see how your academic background and practical experiences align with the job you're applying for, so don’t hold back on anything that demonstrates your expertise in environmental management.
Tailor Your CV to the Role:As we're looking for someone to jump into a full-time role, be specific about previous roles or projects that demonstrate your capabilities in sustainability. Use bullet points to make accomplishments clear, and don’t forget to quantify your achievements wherever possible – it’s all about showing us the impact of your work!
Research Ocean Housing and Reflect It In Your Application:We love candidates who take the time to understand what we're about. Mention specific initiatives or projects that Ocean Housing is known for in your cover letter. This shows us that you’ve done your homework and are genuinely excited about the chance to contribute to our mission in the role of Property Services EPC Assessor & Administrator.
How to prepare for a job interview at Ocean Housing
✨Brush Up on Environmental Legislation
Given that we're diving into sustainability and environmental management, it’s crucial to have a solid understanding of current environmental laws and regulations. Be prepared to discuss how these laws apply to real-world scenarios, as you might face some technical questions about compliance and best practices during your chat with Ocean Housing.
✨Showcase Your Experience with Sustainability Projects
When you're discussing your background, highlight specific sustainability initiatives you've been involved in. Whether it’s a project at university or work experience, sharing measurable outcomes and your role will demonstrate your hands-on skills, which is super important for this full-time role at Ocean Housing.
✨Familiarity with Tools and Software
Make sure you're familiar with any relevant tools or software commonly used in environmental management, like GIS for mapping or data analysis tools. Bring this up in your interview as it shows you’re not only passionate but also prepared to roll up your sleeves and get to work!
✨Connect Your Values with the Company's Mission
Full-time roles are all about team fit, so it’s important to align your personal values with those of Ocean Housing. Be ready to discuss why you're passionate about sustainability and how you can contribute to their mission, as this will really resonate with the interviewers and show that you’re genuinely invested in their goals.
