IT Data Manager

Are you passionate about turning data into insight that drives better services and stronger decisions? Ocean Housing is looking for an experienced and forward‑thinking IT Data Manager (known internally as ICT Data Manager) to lead our data and reporting function at a pivotal time in our organisation’s journey. This is a fantastic opportunity to shape how data is governed, analysed and used across the business — supporting regulatory compliance, performance improvement and evidence‑based decision‑making.

As IT Data Manager, you’ll lead the delivery of high‑quality, trusted data and reporting services across the organisation. Managing a small but highly skilled team of Data Analysts, you’ll set standards for data quality, governance, reporting and visualisation while acting as a key partner to senior leaders and service managers.

You’ll be responsible for ensuring our data is accurate, auditable and fit for purpose, championing data governance, and translating complex business needs into meaningful insight that improves outcomes for customers and tenants.

• Lead Ocean’s Data & Reporting Service, delivering accurate, timely and well‑designed operational and strategic reports
• Line manage and develop two Data Analysts, fostering a professional, customer‑focused and collaborative culture
• Prioritise workloads to balance business‑as‑usual reporting, projects and regulatory returns
• Act as a trusted data partner to senior leaders and service leads
• Embed and champion the organisation’s Data Governance Framework
• Set standards for Power BI dashboards, reporting and visual design
• Ensure robust data architecture, validation and documentation
• Support ICT colleagues and contribute to service resilience

You’ll bring significant experience working in a data, analytics or business intelligence environment — ideally within a complex or regulated organisation — and you’ll be confident leading and influencing others.

You’ll need to demonstrate:

• Strong SQL expertise and experience working with multiple relational data sources
• Advanced Excel and Power BI skills (including data modelling, DAX and visual design)
• A deep understanding of data governance, data quality and validation processes
• Experience managing or mentoring analysts and delivering a high‑quality reporting service
• Excellent communication skills, with the ability to explain complex data simply and credibly
• A proactive, organised approach with the confidence to challenge and improve how data is used

Experience in social housing or working with regulatory reporting is desirable but not essential.

At Ocean, data really matters. You’ll have the opportunity to:

• Influence decision‑making at all levels of the organisation
• Shape data standards and best practice
• Lead meaningful change that supports customers, tenants and communities
• Be part of a values‑led organisation committed to equality, diversity, inclusion and continuous improvement

We actively support professional development and encourage innovation that delivers value for money and better outcomes.

We offer a flexible and supportive working environment, plus an excellent benefits package:

• 32 days’ holiday plus bank holidays
• Professional membership fees paid
• Company sick pay scheme
• Workplace pension with death-in-service benefit
• Home office work payment
• Medicash health plan (including dental and optical cover)
• Cycle to Work scheme
• Rewards and recognition programme
• On-site parking
• Employee Assistance Programme
• Family-friendly policies

Ready to Apply? If you’re a confident data leader who enjoys combining technical expertise with people leadership and business partnership, we’d love to hear from you.