At a Glance
- Tasks: Gain hands-on experience in housing and property management while supporting your community.
- Company: Join Ocean Housing Group, a leading provider of social and affordable housing in Cornwall.
- Benefits: Enjoy 27 days holiday, health cash plan, and a supportive work environment.
- Other info: Flexible working hours and opportunities for personal growth in a dynamic team.
- Why this job: Kickstart your career with a Level 3 qualification and potential for permanent roles.
- Qualifications: Basic knowledge of MS Office and a positive, customer-focused attitude.
The predicted salary is between 15000 - 20000 £ per year.
Kickstart Your Career with Ocean Housing Group! Ocean Housing Group is thrilled to announce the launch of a brand-new apprenticeship in Housing and Property Management! If you're passionate about making a difference in your community and eager to build a rewarding career, this is your chance to shine.
What’s on Offer?
- Full-time role (37 hours/week)
- Hands-on experience with our Customer Experience and Neighbourhoods teams
- Dedicated study time to complete your academic qualification
- Supportive environment with opportunities to rotate across departments
You’ll be at the heart of our operations, helping manage tenancies, properties, and estates, while delivering outstanding service to our tenants and customers.
Training & Qualification
You’ll work towards a Level 3 Qualification in Housing & Property Management, delivered online by The Apprentice Academy. Topics include:
- Health & Safety
- Risk Assessments
- Leases & Licences
- Data Protection & Common Law
- History of Social Housing
- Tenancy Agreements
- EPCs, Private Landlords, Listed Buildings & more!
Career Progression
This apprenticeship could be your stepping stone to a permanent role in Housing and Property Management.
What We’re Looking For
Essential:
- Understanding of Health & Safety and Duty of Care
- Basic knowledge of MS Office
Desirable:
- Experience in office environments
- Awareness or lived experience of social housing
Personal Qualities:
- Team player with great communication skills
- Reliable, enthusiastic, and eager to learn
- Confident using IT systems
- Positive attitude and customer-focused mindset
Qualifications:
Level 2 Key Skills in Literacy & Numeracy (or equivalent)
Things to Consider
- Flexibility in working hours may be required
- You’ll need reliable transport to and from the workplace
Salary & Benefits
- Salary aligned with National Minimum Wage (based on age)
- 27 days holiday + Bank Holidays
- Occupational Sick Pay (3 months full, 3 months half)
- Company Pension (4% employer contribution + death in service benefit)
- Health Cash Plan (includes dental & optical)
- Wellbeing initiatives (including annual flu jabs)
- Employee Assistance Programme
- Cycle to Work Scheme
- Family Friendly Policies
Key Dates
- Application Deadline: Sunday 5th of July 2026 at midnight
- Interviews: Thursday 16th July (Face-to-face at Stennack House, St Austell)
- Expected Start Date of Course: Course to begin early September 2026, commencement of employment to start August 2026.
Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice ‘Choice Based Lettings’ scheme. At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in.
Mission Statement
“To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community.” At Ocean our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job. Our purpose is to create a modern, dynamic and agile work environment, fit for the 21st Century and one of which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task.
Benefits
- Family friendly
- Committed to Training and Developing our Employees
- Cycle to Work
Values
- Honest, Enthusiastic and Always Positive
- Passionate about Customer Service
- Quality and Value in all we do
- Innovative, Ambitious and Brave for the future of our Business, Customers and Communities
Housing & Property Management Apprentice employer: Ocean Housing
As a Neighbourhood Services Officer at Ocean Housing, you will be part of a dedicated team that prioritises community well-being and tenant support in the beautiful region of Cornwall. Our inclusive work culture fosters collaboration and personal growth, offering opportunities for professional development while making a meaningful impact on residents' lives. With a strong commitment to employee welfare and a focus on sustainability, Ocean Housing stands out as an exceptional employer for those seeking a rewarding career in community services.
