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- Tasks: Lead teams to deliver top-notch property services and ensure compliance.
- Company: Join Ocean Housing, a purpose-driven organisation making a difference.
- Benefits: Competitive salary, permanent contract, and a supportive work environment.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact on tenants' lives while developing your leadership skills.
- Qualifications: Experience in property services and strong leadership abilities.
The predicted salary is between 39772 - 39772 £ per year.
Join Ocean Housing as a Property Services Supervisor (Compliance) at Stennack House, St Austell. This is a permanent position with 37 hours per week (Mon-Fri) and a salary of £39,772 per annum.
We are looking for an experienced and motivated individual to join our Property Services team. This is a key operational role where you will lead staff and contractors to deliver safe, compliant, high-quality and value-for-money property services that make a real difference to our tenants’ lives. If you are passionate about compliance, customer service and leading people, and you thrive in a busy, purpose-driven environment, we would love to hear from you.
Your Role
Reporting to the Property Services Manager, you will have day-to-day responsibility for supervising operational teams delivering a wide range of property maintenance and compliance services, including:
- Responsive and void repairs
- Servicing and inspections (gas, electric, heating, green technologies)
- Cyclical and planned maintenance programmes
You will play a crucial role in ensuring services are delivered right first time, meet all legislative and regulatory requirements, and achieve outstanding outcomes for our customers.
Key Responsibilities
- Lead, motivate and supervise trade staff and contractors to deliver high-quality, compliant services
- Act as the first point of contact for operational issues, resolving problems quickly and professionally
- Ensure all works meet Ocean Housing’s standards for quality, safety, timescales and value for money
- Monitor performance, KPIs and customer feedback, driving continuous improvement
- Support internal and external audits, inspections and service reviews
- Ensure full compliance with health and safety regulations
Property Services Supervisor (Compliance) in Cornwall employer: Ocean Housing
Contact Detail:
Ocean Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Supervisor (Compliance) in Cornwall
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Ocean Housing and their values. Understand their approach to compliance and customer service, so you can show how your experience aligns with their mission. We want to see that passion shine through!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leading teams and managing compliance. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Ocean Housing.
We think you need these skills to ace Property Services Supervisor (Compliance) in Cornwall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Services Supervisor role. Highlight your experience in compliance and leadership, and don’t forget to mention any relevant qualifications or training that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for compliance and customer service. Share specific examples of how you've led teams to success in previous roles, and show us why you’re the perfect fit for Ocean Housing.
Showcase Your Problem-Solving Skills: In your application, highlight instances where you've resolved operational issues effectively. We want to see how you handle challenges and ensure high-quality service delivery, so don’t hold back on those success stories!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Ocean Housing
✨Know Your Compliance Stuff
Make sure you brush up on the latest compliance regulations and standards relevant to property services. Being able to discuss specific legislation and how it impacts service delivery will show that you're not just familiar with the role, but genuinely passionate about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated staff or resolved conflicts. This will demonstrate your ability to lead and inspire others, which is crucial for the Property Services Supervisor role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to operational issues or compliance challenges. Practise your responses to these scenarios, focusing on how you would resolve problems quickly and maintain high standards.
✨Highlight Customer Service Experience
Since this role is all about making a difference to tenants' lives, be prepared to discuss your customer service experience. Share specific examples of how you've gone above and beyond to meet customer needs, as this will resonate well with the interviewers.