At a Glance
- Tasks: Join our trade talent pool and work on property services across Cornwall.
- Company: Ocean Housing, a not-for-profit provider of social and affordable housing.
- Benefits: 40-hour work week, overtime opportunities, and a 5% salary enhancement after probation.
- Other info: Dynamic work environment with a focus on inclusion and employee support.
- Why this job: Make a real difference in the community while developing your trade skills.
- Qualifications: NVQ level 2 or 3 in relevant trades required.
The predicted salary is between 28800 - 43200 £ per year.
Are we not actively recruiting for your specific Trade?
Ocean Housing actively look to recruit qualified trade operatives who would work in various areas of Property Services responding to Responsive, Void and Planned works within our housing stock.
Successful candidates will be required to work 40 hours per week covering core business hours to meet our tenants needs. Providing services on our existing stock within an emergency, planned or void scenario. In addition once probation has been passed you will be included in our out of hour’s service with the additional benefit of overtime and of a 5% multi-skilled salary enhancement in addition to your basic annual salary.
Working alone or as part of a team you will undertake duties of a qualified trade employee on building maintenance and improvement work and within the role of Electrician and Heating Engineer there will be the additional requirement to ensure compliance has been met.
All our trade roles require the ability for the post holder to hold basic skills in various trade disciplines and ensure works provided are of the highest quality, efficient and good value for money for our customers.
We offer
27 days annual leave per year (plus Banks)
Health Cash Plan inc Dental and Optical
Occupational Sick Pay at 3 month full pay and 3 month half pay
4% employer pension contribution including Death in Service Benefit of 3x Annual Salary.
Qualifications and Experience
It is essential that for the positions of Plumber, Mason, Carpenter and Painter you hold an NVQ level 2 or equivalent qualification in the relevant trade. For the posts of Electrician and Heating Engineer it is essential you hold an NVQ level 3 equivalent qualification
Please see the Person Specifications attached to the vacancy relating to specific skills and experience for each trade discipline
We are committed to safeguarding and promoting the welfare of vulnerable groups and appointment to any of our trade posts will be subject to a satisfactory basic check via the Disclosure and Barring Service.
About You
- You will be highly competent within your specific trade
- Have good customer service skills along with good interpersonal and communication skills
- Be able to work under pressure, meet deadlines and remain calm under pressure
- Value equality, diversity and inclusion and takes appropriate action when there is evidence of discrimination or inequality
Please see the Job Description attached to the vacancy relating to specific skills and experience for each trade discipline.
Once you have applied you should expect to receive a response via email to advise if you have been successful to the next stage of our application process.
The Company
Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice ‘Choice Based Lettings’ scheme.
At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in.
Mission Statement
“To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community.”
At Ocean our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job.
Our purpose is to create a modern, dynamic and agile work environment, fit for the 21st Century and one of which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task.
Benefits
Values
Gallery
2022 Award
Winner
Best Place to Work at Cornwall Business Awards 2022
Sponsored by the Skills Hub
“This is a really challenging sector to work in and Ocean Housing Group have really gone above and beyond to support their workforce. They really show strong leadership from above in putting their employees first and the level of engagement they get from everyone in their teams is commendable, with really high number of team members taking part in surveys, consultancy and feedback. The Ocean Housing Group have also invested in the continual improvement of their staff, services and benefits to ensure that staff consistently feel invested in and valued – Well Done!”
Documents
Apply here for our Trade Talent Pool employer: Ocean Housing
As a Neighbourhood Services Officer at Ocean Housing, you will be part of a dedicated team that prioritises community well-being and tenant support in the beautiful region of Cornwall. Our inclusive work culture fosters collaboration and personal growth, offering opportunities for professional development while making a meaningful impact on residents' lives. With a strong commitment to employee welfare and a focus on sustainability, Ocean Housing stands out as an exceptional employer for those seeking a rewarding career in community services.
StudySmarter Expert Advice🤫
We think this is how you could land Apply here for our Trade Talent Pool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ocean Housing. Understand their mission and values, and think about how your skills can contribute to their goals. This will show them you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to your trade. Think about specific examples from your past work that demonstrate your skills and how you handle challenges. We want you to shine!
✨Tip Number 3
Show off your personality! While your qualifications are important, don’t forget to let your character shine through. Be friendly, approachable, and confident. Remember, they’re looking for someone who fits into their team culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Apply here for our Trade Talent Pool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the specific trade role you're applying for. Highlight your relevant qualifications and experience, and show us how you can meet the needs of our tenants.
Show Off Your Skills:Don’t just list your qualifications; give us examples of how you've used your skills in real-life situations. Whether it's a tricky plumbing job or a complex electrical issue, we want to see how you tackle challenges.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to your trade. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people quickly. Plus, you’ll find all the info you need about the roles and our company!
How to prepare for a job interview at Ocean Housing
✨Know Your Trade Inside Out
Make sure you brush up on the specifics of your trade before the interview. Whether you're a plumber, electrician, or carpenter, be ready to discuss your qualifications and experiences in detail. Highlight any relevant projects you've worked on that showcase your skills.
✨Showcase Your Customer Service Skills
Since this role involves working with tenants, it's crucial to demonstrate your customer service abilities. Prepare examples of how you've effectively communicated with clients or resolved issues in the past. This will show that you value good relationships and can handle pressure.
✨Understand the Company Culture
Familiarise yourself with Ocean Housing's mission and values. They prioritise community and inclusivity, so think about how your personal values align with theirs. Be ready to discuss how you can contribute to their vision of providing quality homes and services.
✨Prepare for Practical Questions
Expect to face practical questions related to your trade during the interview. Think about common scenarios you might encounter on the job and how you would handle them. This will demonstrate your problem-solving skills and readiness for the role.
