Property Services Manager (Planned Works)
Property Services Manager (Planned Works)

Property Services Manager (Planned Works)

Charlestown +1 Full-Time 43000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Property Services team in managing budgets and delivering high-quality maintenance projects.
  • Company: Join Ocean Housing Group, a supportive organisation focused on personal growth and community impact.
  • Benefits: Enjoy 32 days holiday, hybrid working, health plans, and a cycle to work scheme.
  • Why this job: Be part of a dynamic team that values continuous improvement and exceptional customer service.
  • Qualifications: NVQ level 4 or equivalent in a building trade with extensive property maintenance experience required.
  • Other info: Flexible working environment; travel to St Austell for meetings and training is necessary.

The predicted salary is between 43000 - 60000 £ per year.

An exciting opportunity has arisen with Ocean Housing Group for a permanent, full time, Property Services Manager within our Property Services team. Working within our Planned Works division, you will be responsible for ensuring that all works delivered by the team offer value for money and operate within the constraints of the budget; including capital investment programmes, planned preventative maintenance and special projects.

You’ll help to create strategies for developments and improvements to ensure that all objectives are achieved, making recommendations for continuous improvement and managing performance data to enable actions to address any performance gaps. With experience of managing budgets and resources, you will ensure the successful management and financial delivery of a high quality, efficient, value for money customer focused service for the following:

  • Ocean Housings’ capital investment programmes
  • Planned Preventative Maintenance Programmes
  • Special Projects

You’ll ensure compliance with our policies, procedures, and initiatives and work closely with the Senior Manager (Repairs & Planned Works) to develop a risk management strategy and compliance register, which embraces best practice policies and procedures to provide effective control of assets and liabilities and mitigates Ocean’s exposure to risk.

Educated to NVQ level 4 or equivalent in a relevant building trade, you will have extensive experience of managing a substantial scale Property Maintenance function. You’ll be accustomed to managing budgets (£10m) and team performance, ensuring that individuals have the resources needed to meet their objectives. With knowledge and understanding across multiple trade disciplines, you will be a hands-on manager who can share their wealth of knowledge and experience across the business.

You’ll understand the importance of continuous improvement and change management and will be able to identify areas to increase customer satisfaction and performance. A confident communicator, you will feel at ease liaising with both internal and external stakeholders and demonstrate a passion for cultivating exceptional customer service.

This is an excellent opportunity to join an organisation that nurtures and supports personal growth.

Benefits:

  • 32 days holiday (plus Banks)
  • Professional Membership cost
  • Company Sick Pay Scheme
  • Workplace Pension including Death in Service Benefit
  • Home Office Work Payment
  • Medicash - Health Cash Plan (includes Dental and Optical)
  • Cycle to Work Scheme
  • Rewards and Recognition Scheme
  • On site Parking
  • Employee Assistance Programme
  • Family Friendly Policies

Ocean offers a dynamic work environment offering hybrid working. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task. There will be a need for employees to travel to St Austell and work from the head office for meetings, training and general day to day team requirements.

Closing Date: 18th May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Locations

Charlestown Cornwall

Property Services Manager (Planned Works) employer: Ocean Housing Group

Ocean Housing Group is an exceptional employer, offering a supportive and dynamic work environment in St Austell that prioritises personal growth and professional development. With a comprehensive benefits package including 32 days of holiday, a health cash plan, and flexible hybrid working arrangements, employees are empowered to achieve a healthy work-life balance while contributing to meaningful projects that enhance community living. Join us to be part of a team that values innovation, collaboration, and outstanding customer service.
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Contact Detail:

Ocean Housing Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Property Services Manager (Planned Works)

✨Tip Number 1

Familiarise yourself with Ocean Housing Group's values and mission. Understanding their commitment to customer service and community development will help you align your responses during interviews, showcasing how your experience can contribute to their goals.

✨Tip Number 2

Network with current or former employees of Ocean Housing Group on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Property Services Manager role.

✨Tip Number 3

Prepare specific examples from your past work that demonstrate your ability to manage budgets and improve performance. Highlighting measurable outcomes from previous projects will show your potential value to the team.

✨Tip Number 4

Stay updated on industry trends related to property maintenance and management. Being knowledgeable about the latest best practices and technologies will position you as a forward-thinking candidate who can bring innovative ideas to the role.

We think you need these skills to ace Property Services Manager (Planned Works)

Budget Management
Project Management
Strategic Planning
Performance Management
Risk Management
Compliance Knowledge
Customer Service Excellence
Team Leadership
Communication Skills
Continuous Improvement
Building Trade Knowledge
Stakeholder Engagement
Analytical Skills
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Property Services Manager position. Highlight key skills such as budget management, customer service, and compliance that are essential for the role.

Tailor Your CV: Customise your CV to reflect your experience in property maintenance and budget management. Use specific examples that demonstrate your ability to manage substantial budgets and lead teams effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property services and your understanding of continuous improvement. Mention how your previous experiences align with the objectives of Ocean Housing Group and how you can contribute to their success.

Highlight Relevant Qualifications: Ensure you mention your NVQ level 4 or equivalent qualifications in a relevant building trade. This will reinforce your suitability for the role and show that you meet the educational requirements outlined in the job description.

How to prepare for a job interview at Ocean Housing Group

✨Understand the Role Thoroughly

Before your interview, make sure you have a solid understanding of the Property Services Manager role and its responsibilities. Familiarise yourself with Ocean Housing Group's capital investment programmes and planned preventative maintenance strategies, as well as their approach to customer service.

✨Showcase Your Budget Management Skills

Since managing a substantial budget is crucial for this position, be prepared to discuss your experience with budget management. Bring examples of how you've successfully managed budgets in the past, particularly in property maintenance or similar fields.

✨Demonstrate Your Communication Skills

As a Property Services Manager, you'll need to liaise with various stakeholders. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with both internal teams and external partners in previous roles.

✨Highlight Continuous Improvement Initiatives

Ocean Housing Group values continuous improvement, so be ready to discuss any initiatives you've led or contributed to that enhanced service delivery or customer satisfaction. Share specific outcomes and how they benefited the organisation.

Property Services Manager (Planned Works)
Ocean Housing Group
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  • Property Services Manager (Planned Works)

    Charlestown +1
    Full-Time
    43000 - 60000 £ / year (est.)

    Application deadline: 2027-05-15

  • O

    Ocean Housing Group

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