At a Glance
- Tasks: Coordinate property management activities and oversee projects to improve housing quality.
- Company: Ocean Housing, dedicated to community support and sustainable living.
- Benefits: 27 days holiday, health plan, flexible work environment, and professional development opportunities.
- Other info: Join a supportive team with excellent career growth potential.
- Why this job: Make a real impact in your community while developing valuable skills in property management.
- Qualifications: A Level or equivalent, experience in asset management, and strong organisational skills.
The predicted salary is between 33871 - 41397 £ per year.
Location: Stennack House, St Austell
Hours: 37 per week (Mon-Fri)
Salary: £37,634 per annum
Contract: Fixed term contract ending 31st of March 2028
At Ocean Housing, we're looking for a proactive and knowledgeable Property Services Co-ordinator (Assets) to join our Property Services team. This is an exciting opportunity to play a key role in maintaining and improving our housing portfolio, helping ensure our homes remain safe, sustainable and fit for the future.
As part of a dedicated and customer-focused team, you'll undertake surveys, oversee property-related projects, support disabled adaptations, manage asset data and contribute to strategic investment decisions that directly benefit our customers and communities.
What you will be doing:
- Coordinating and undertaking a variety of property and asset management activities, including:
- Carrying out stock condition surveys and inspections to inform asset investment decisions.
- Assessing completed works to ensure quality standards are achieved.
- Managing applications for tenant improvements and disabled adaptations.
- Maintaining accurate asset management records and property data.
- Undertaking energy assessments and supporting energy efficiency initiatives.
- Liaising with contractors, local authorities, colleagues and customers to ensure excellent service delivery.
- Investigating and resolving customer issues and complaints professionally and effectively.
- Supporting continuous improvement by monitoring performance and identifying opportunities to enhance services.
What we are looking for:
We're seeking someone who combines technical property knowledge with outstanding organisational and customer service skills.
Essential Requirements:
- A Level (or equivalent Level 3 qualification)
- HNC in Building Construction or equivalent qualification
- Significant experience in asset management activities
- Experience carrying out property and stock condition surveys
- Strong IT skills, including Microsoft Office applications
- Excellent organisational, communication and customer service skills
- A methodical approach with strong attention to detail
- Ability to manage competing priorities and work independently
- Understanding of GDPR and workplace health and safety requirements
- Ability to travel across operational locations as required.
Desirable:
- Diploma in Surveying Practice or equivalent Level 5 qualification
- Domestic Energy Assessor qualification
- RICS membership
- Knowledge of the social housing sector
- Advanced Excel skills
- Experience driving service improvements and performance enhancement initiatives.
What are our benefits?
- 27 days holiday + bank holidays
- Professional membership fees paid
- Company sick pay scheme
- Workplace pension with death in service benefit
- Home office work payment
- Medicash health plan (including dental & optical)
- Cycle to work scheme
- Rewards & recognition programme
- On-site parking
- Employee assistance programme
- Family-friendly policies
Key Dates:
Closing Date: Thursday 1st of October 2026 at Midnight
Interview Date: Friday 9th of October 2026 at Stennack House, St Austell
Ready to Make an Impact?
If you're committed to supporting communities and want a role full of purpose, we’d love to hear from you. Please be aware - we may close this vacancy early if we receive sufficient applications—so apply soon.
Locations
Property Services Co-ordinator (Assets) in Charlestown, Cornwall employer: Ocean Housing Group
Gilbert & Goode is an exceptional employer, renowned for its strong regional reputation and commitment to building inspiring homes that create lasting memories. With a community-first approach and a focus on social value, your work as a Senior Estimator will directly contribute to providing affordable housing for local people, all while being part of a supportive and collaborative team in St Austell. Enjoy a flexible working environment, competitive salary, and an excellent benefits package that reflects our dedication to employee well-being and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Property Services Co-ordinator (Assets) in Charlestown, Cornwall
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Ocean Housing Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Ocean Housing Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Ocean Housing Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Services Co-ordinator (Assets) in Charlestown, Cornwall
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Services Co-ordinator (Assets) role at Ocean Housing Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Ocean Housing Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Ocean Housing Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Ocean Housing Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Ocean Housing Group.
