At a Glance
- Tasks: Join us as a Chef De Rang, ensuring smooth service and exceptional guest experiences.
- Company: Be part of the prestigious Gilpin Hotel & Lake House, known for luxury and excellence.
- Benefits: Enjoy perks like free food, gym membership, and employee discounts.
- Why this job: This role offers a chance to work in a vibrant team and create memorable dining experiences.
- Qualifications: Food hygiene qualification is essential; previous waiting experience preferred.
- Other info: Salary ranges from £29,250 to £31,005 with potential gratuities averaging £240 to £550 monthly.
The predicted salary is between 29250 - 31005 £ per year.
At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.
Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.
The main responsibility of our Chef De Rang is to ensure that our service runs smoothly and efficiently, providing exceptional guest experience. A Chef De Rang will assist in preparing for and serving food, maintaining cleanliness and hygiene standards and ensuring guest satisfaction throughout.
The Chef De Rang plays a crucial role in ensuring the guests have a pleasant and memorable experience, and therefore a keen eye for detail and enjoyment of working in a team-oriented environment is essential.
- Assists with the preparation and setup of dining service, ensuring food items are ready for the guests.
- Greets guests warmly and professionally, presenting menus and providing information about food and menu options and dietary restrictions.
- Takes accurate food and beverage orders from guests and delivers them promptly to the kitchen.
- Monitors and replenishes food and beverage items throughout service to ensure availability and freshness.
- Maintains cleanliness and hygiene standards in all dining areas, including chairs, tables, countertops and all equipment.
- Ensures food items are properly labelled, stored and handled in accordance with health and safety regulations.
- Assists with guests’ specific requests or dietary requirements, providing suitable alternatives where possible.
- Serves dishes in a professional and gracious manner, ensuring adherence to quality and presentation standards.
- Anticipates guests' needs and promptly responds to their requests or concerns.
- Clears and cleans tables promptly once guests have finished their meals, ensuring a clean and inviting atmosphere.
- Assists in restocking supplies and inventory management, notifying the supervisor or manager when items are running low.
- Collaborates with the kitchen and other hotel staff to ensure smooth operations and timely service.
- Assists in resolving guest complaints or concerns relating to service, escalating issues to a manager where and when appropriate.
- Maintains a positive and professional attitude while interacting with guests, colleagues and management.
- Attends team meetings and training sessions to enhance knowledge and skills related to service and wider hotel operations.
- Upholds the hotel's standards of guest care, ensuring guest satisfaction at all times.
- Maintains facilities, services and promotions to effectively communicate information to guests.
Qualifications
- Food hygiene qualification is essential (or at least willingness to undertake in a timely manner).
- Previous experience in waiting on roles, ideally within a hotel dining service.
- Excellent organisational and time management skills to support restaurant operations effectively.
- Attention to detail and a commitment to delivering high-quality service.
- Strong knowledge of food safety and sanitation regulations.
- Ability to work efficiently in a high-pressure, fast-paced environment.
- Flexibility to work early mornings, evenings, weekends and holidays as per the demands of the establishment.
- Can act as a First Aid Aider or Fire Warden in the event of an accident or emergency.
Additional Information
- Salary: from £29,250 to £31,005
- Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £240 to £550 per month.
- Hours: 45 hours per week.
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Gym membership
- On-site parking
Chef De Rang employer: Ocean House
Contact Detail:
Ocean House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chef De Rang
✨Tip Number 1
Familiarise yourself with the menu and the unique offerings of Gilpin Hotel & Lake House. Understanding the dishes and their ingredients will not only impress during your interview but also show your genuine interest in providing exceptional service.
✨Tip Number 2
Highlight any previous experience in high-pressure dining environments. Share specific examples of how you managed busy service periods, as this will demonstrate your ability to thrive in a fast-paced setting.
✨Tip Number 3
Showcase your teamwork skills by discussing past experiences where collaboration was key to success. The role requires working closely with kitchen staff and other team members, so emphasising your ability to work well in a team will be beneficial.
✨Tip Number 4
Prepare to discuss your knowledge of food hygiene and safety regulations. Since a food hygiene qualification is essential, being able to articulate your understanding of these standards will set you apart from other candidates.
We think you need these skills to ace Chef De Rang
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Chef De Rang. Familiarise yourself with the key tasks mentioned in the job description, such as food preparation, guest interaction, and maintaining hygiene standards.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the role. Emphasise any previous waiting or hospitality roles, particularly in hotel dining services, and showcase your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing exceptional guest experiences. Mention specific examples from your past roles where you demonstrated excellent service and teamwork, and express your enthusiasm for working at Gilpin Hotel & Lake House.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial for the Chef De Rang position.
How to prepare for a job interview at Ocean House
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special dietary options before the interview. Being able to discuss dishes confidently will show your passion for food and service.
✨Demonstrate Team Spirit
Since the role requires collaboration with kitchen and hotel staff, be prepared to share examples of how you've successfully worked in a team. Highlight your ability to communicate effectively and support your colleagues.
✨Showcase Your Attention to Detail
As a Chef De Rang, attention to detail is crucial. Be ready to discuss how you ensure high standards in service and cleanliness, and provide specific examples from your previous roles.
✨Prepare for Scenario Questions
Expect questions about handling guest complaints or high-pressure situations. Think of scenarios where you resolved issues effectively, demonstrating your problem-solving skills and commitment to guest satisfaction.