At a Glance
- Tasks: Lead and inspire teams to deliver exceptional customer experiences and drive profitability.
- Company: Ocean BMW Plymouth, a prestigious premium automotive retailer.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Foster a positive culture focused on accountability and development.
- Why this job: Join a leading brand and make a real impact in the automotive industry.
- Qualifications: Proven experience in senior automotive retail leadership and strong commercial acumen.
The predicted salary is between 60000 - 80000 € per year.
Ocean BMW is seeking an exceptional Head of Business to lead our Plymouth retailer operation. This is a senior leadership opportunity for a commercially driven and people-focused individual who is passionate about delivering outstanding customer experiences, operational excellence, and strong financial performance.
Your Role
- As Head of Business, you will have full responsibility for the overall performance of the dealership, leading high-performing teams across Sales, Aftersales, and Customer Service.
- You will work closely with the senior leadership team to drive profitability, develop talent, and ensure the business continues to represent the premium standards associated with the BMW brand.
- This role would suit an experienced automotive leader with a proven track record in dealership management and a strong understanding of the premium retail environment.
- Lead and inspire the dealership management team to achieve business objectives.
- Drive sales and aftersales performance while maintaining exceptional customer satisfaction levels.
- Deliver sustainable profitability and growth across all departments.
- Ensure compliance with manufacturer standards, company policies, and regulatory requirements.
- Develop and implement strategic business plans aligned with organisational goals.
- Foster a positive, high-performance culture focused on accountability, engagement, and development.
- Build strong relationships with manufacturer partners and key stakeholders.
- Monitor market trends and identify opportunities for continuous improvement and innovation.
Your Profile
- The successful candidate will demonstrate previous experience in a senior automotive retail leadership role, ideally as a Head of Business, General Manager, Senior Manager or Dealer Principal.
- Strong commercial acumen with a proven ability to drive financial performance.
- Exceptional leadership and people management skills.
- A customer-first mindset with a passion for delivering premium service.
- Experience managing multi-functional teams within a franchised dealership environment.
- Strong analytical, organisational, and decision-making abilities.
- Excellent communication and stakeholder management skills.
- High levels of integrity, professionalism, and resilience.
If you are an ambitious automotive leader looking to take the next step in your career with a prestigious premium brand, we would love to hear from you.
Head of Business - Ocean BMW Plymouth employer: Ocean Group
Ocean BMW Plymouth is an outstanding employer that prioritises a culture of excellence, collaboration, and professional growth. As a leader in the premium automotive sector, we offer competitive benefits, a supportive work environment, and ample opportunities for career advancement, all while being part of a dynamic team dedicated to delivering exceptional customer experiences. Join us in a location that not only boasts a vibrant community but also aligns with our commitment to operational excellence and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Business - Ocean BMW Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Ocean BMW Plymouth and understanding their values and goals. Tailor your responses to show how your experience aligns with their mission of delivering outstanding customer experiences.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams to success in previous roles. Highlight your ability to drive performance and foster a positive culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Ocean BMW Plymouth.
We think you need these skills to ace Head of Business - Ocean BMW Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Head of Business role. Highlight your leadership experience in automotive retail and any achievements that demonstrate your ability to drive financial performance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering outstanding customer experiences and operational excellence. Share specific examples of how you've led teams to success in previous roles.
Showcase Your Commercial Acumen:In your application, be sure to mention any strategies you've implemented that have positively impacted profitability and growth. We want to see your understanding of the premium retail environment and how you can bring that to Ocean BMW.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Ocean BMW Plymouth!
How to prepare for a job interview at Ocean Group
✨Know Your Numbers
As a Head of Business, you'll need to demonstrate strong commercial acumen. Brush up on key financial metrics relevant to dealership performance, such as sales figures, profit margins, and customer satisfaction scores. Being able to discuss these confidently will show your understanding of the business.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership style and how you've successfully managed teams in the past. Think about specific situations where you inspired your team to achieve targets or improved performance. This will help convey your ability to lead high-performing teams effectively.
✨Understand the BMW Brand
Familiarise yourself with BMW's values, mission, and recent developments in the automotive industry. Being knowledgeable about the brand will not only impress the interviewers but also demonstrate your passion for delivering premium service, which is crucial for this role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think through potential challenges you might face in the role and how you would address them. This will showcase your analytical skills and readiness to tackle real-world issues.
