At a Glance
- Tasks: Plan workshop activities and maximise technician productivity while ensuring top-notch customer service.
- Company: Join Ocean GROUP, a leading name in the automotive service industry.
- Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
- Other info: Fast-paced environment with opportunities for professional development.
- Why this job: Be a key player in delivering exceptional service and enhancing customer experiences.
- Qualifications: Strong communication skills, IT literacy, and prior technician experience required.
The predicted salary is between 28350 - 34650 £ per year.
Ocean GROUP is seeking an organised and technically confident Workshop Controller for our busy Service Department in the United Kingdom.
The role focuses on planning workshop activity, maximizing technician productivity, and delivering exceptional customer service from booking to handover.
You will plan workloads, assign technicians, and liaise with Service Advisors to ensure a smooth customer journey.
- Strong communication, IT literacy, and previous technician experience are essential for
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Workshop Controller – Automotive Service Leader in Falmouth employer: Ocean Group
Ocean BMW is an exceptional employer, offering a dynamic work environment where skilled Vehicle Service Technicians can thrive. With access to industry-leading training and technology, employees benefit from competitive salaries, uncapped bonuses, and clear pathways for career progression, particularly in the exciting fields of EV and hybrid technology. The supportive team culture fosters collaboration and mentorship, making it an ideal place for those passionate about delivering outstanding customer experiences while advancing their technical skills.
