At a Glance
- Tasks: As a Mortgage Adviser, you'll guide customers in choosing the right mortgage products.
- Company: Ocean is dedicated to improving financial wellbeing for those underserved by mainstream finance.
- Benefits: Enjoy remote work, 25 days holiday, health perks, and a supportive team culture.
- Other info: Monthly office visits in Salford required; flexible working hours available.
- Why this job: Join a mission-driven company that values your ideas and offers growth opportunities.
- Qualifications: Must have at least 1 year of financial service experience and be CeMAP qualified.
The predicted salary is between 28800 - 43200 £ per year.
Social network you want to login/join with:
At Ocean, we’re on a mission to become the UK’s leading credit platform for people not served by the mainstream, helping them improve their financial wellbeing over their lifetime. This has been our mission for over 30 years, and it’s still the thing that drives us to do better and more for our customers.
We do this by helping our customers make informed decisions and access personal finance products.
If our mission sounds interesting, please keep reading!
About the job
As our new Mortgage Adviser, you’ll be the kind of person that loves to push the boundaries of what’s possible and thrives in a fast-paced environment like ours.
You will provide customers with advice on first and second charge mortgages from our panel of lenders. The Adviser is responsible for recommending products that are beneficial and suitable for customers, whilst complying with business standards.
This role is predominantly working from home however you would be required to attend our office at MediaCity, Salford on a monthly basis.
What you’ll be doing for us
A day in the life of this role could look like…
- Complete fact finds with customers; gather information on their personal and financial circumstances, as well as what they are looking to achieve with the mortgage.
- Assess customer information collated from the fact find call along with information obtained from electronic searches such as; credit bureau and land registry data.
- Once a customer’s situation is fully understood, source a product from the panel of lenders to base a recommendation considering; suitability, affordability and lenders eligibility criteria using the systems provided.
- Present your recommendation in a personalised manner explaining how it meets the needs of the customer. In the event that no suitable product can be sourced, explain to the customer the reasons why.
- Manage customer and business expectations by delivering great customer service whilst achieving projected business levels.
- Keep accurate and up to date customer records throughout to provide a clear audit trail of activities undertaken; fact find, rationale and customer communications.
- Manage and maintain customer appointments via a diarised call back system.
- Assist Case Managers in the processing of a submitted application as and when applicable.
- Complete in a timely manner any Continuing Professional Development (CPD) activities allocated to them by supervisors and keep records of completion within their CPD log.
- Ensure all activities undertaken are compliant with; regulatory obligations, company policies/procedures and training and competency scheme.
- Successful completion of the relevant training program and competency scheme, achieving competent adviser status.
- Have good communication and listening skills
- Be punctual, professional and reliable
- Be organised with the ability to multi task
- Have the ability to work as part of a team as well as under own initiative
- Be flexible to work with a variety of shifts/hours
- Have experiencein providing advice in the regulated mortgage industry
- Be driven, ambitious and self-motivated
- Ability to work under pressure
- Have aminimum of 1 years financial service experience
- Be fully CeMAP Qualified. (level 3 or equivalent)
- Live and breathe our values: Openness, Trust, Humility, Professionalism, Respect, and Passion
What we’ll do for you
- Welcome you into our awesome team (dare we say the best? We do, yes!)
- Bring the kind of vibe where we want you to share your ideas, even if it’s not “your area”
- Provide you with all the kit you need to work from home.
- Help you plan for life after work with our pension scheme
- Take care of your health with eye test vouchers, and our employee assistance programme
- Give you 25 days holiday (to start with), as well as local public holidays and a day off on your birthday
- Support you with training, mentoring and anything else you need to further your development and hit your career goals
- Help you help others with optional “community” days for volunteering
- Provide you flexibility of benefits with PerkBox discounts our / and Ocean Health Plan
Mortgage Adviser in Salford employer: Ocean Finance
At Ocean, we pride ourselves on being an exceptional employer, dedicated to fostering a vibrant work culture that champions openness, trust, and professional growth. As a Mortgage Adviser, you'll enjoy the flexibility of working from home while also having the opportunity to connect with colleagues at our MediaCity office, all while receiving comprehensive support for your career development and well-being. With generous holiday allowances, a robust pension scheme, and a commitment to community engagement, Ocean is the perfect place for those looking to make a meaningful impact in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Mortgage Adviser in Salford
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Ocean Finance. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Ocean Finance.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Ocean Finance. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Mortgage Adviser in Salford
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Ocean Finance and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Ocean Finance how you can be a team player!
How to prepare for a job interview at Ocean Finance
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Ocean Finance.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Ocean Finance's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
