At a Glance
- Tasks: Manage client relationships and coordinate care services with a supportive team.
- Company: Join a caring organisation dedicated to quality service and professional growth.
- Benefits: Competitive salary, 28 days leave, free training, and refreshments.
- Other info: Great opportunity for career progression in the health and social care sector.
- Why this job: Make a difference in people's lives while developing your skills in a rewarding environment.
- Qualifications: No experience required; just bring your enthusiasm and willingness to learn.
The predicted salary is between 39600 - 48400 £ per year.
About the Role
The Care Coordinator is the first line of contact for all clients, care workers, nurses and other professionals. They work alongside the Clinical Lead/Registered Manager organizing and managing the day-to-day running of the service provision through the policies, training, supervision and guidance provided by the Company.
Key responsibilities
- To manage client relationships.
- To understand and match the needs of our clients with suitably qualified care workers/nurses.
- Supporting the Clinical Lead in achieving the aims and objectives of the company and achieving quality levels.
- Assisting in marketing the services provided by the company and liaising with commissioners, prospective Service Users, health professionals and other agencies connected with training and development of the service.
- To provide good quality services to clients whilst continually meeting targets and meeting our client’s needs.
- To assist in managing and maintaining the administrative systems, ensuring their proper maintenance and avoiding duplication.
- To ensure care workers/nurses are permanently assigned to the clients for continuity of care.
- To assist with recruitment, and client service reviews, assessments and responding to emergencies arising.
- To communicate with CCG/Social Services Brokers to accept packages of care.
- To participate fully as a part of the Operations Team.
Client Management:
- Key Account Management – act as point of contact for clients and care commissioners.
- Check information/client requirements in line with key processes and legislation.
- Prepare and send rotas for care workers/nurses weekly; and ensure that all bookings are filled.
- On call support based on a rota.
- Identify client needs and provide feedback on success of filling jobs.
- Ensure carers are permanently assigned to Service Users.
Recruitment and Client Management:
- Manage availability of care workers/nurses to meet client needs.
- Assist the Clinical Lead in reviewing the progress and performance of care workers/nurses.
- Provide information on clients and job specifications to nurses/care workers.
- Interviewing candidates.
General:
- To ensure that all assigned work is carried out according to RMS’s policies and procedures.
- To undertake any other duties at an appropriate level of responsibility as requested.
- In agreement with Clinical Lead, undertake such training necessary to the continuing personal development of skills, knowledge and practice.
- Any other duties as requested by Registered Manager.
- Maintain confidentiality as stated in terms and conditions of employment.
Person Specification
Essential (E) Desirable (D)
- Experience of Care Coordination or another role within care providing organisation. (D)
- At least one year of administrative experience (E)
- Good literacy and numeracy skills (E)
- Good presentation skills (E)
- NVQ/QCF Level 2/3 and above (D)
- Ability to maintain confidentiality (E)
- Ability to talk to people at all levels (E)
- Computer Literate and excellent knowledge of Word, Excel and MS Suite of packages (E)
- Ability to learn quickly and adapt to new ways of working (E)
- Understanding of legislation and its impact on care provision (D)
If this role is of interest and you have the skills and experience to do the job, then we welcome an application from you. Kindly send your CV along with a covering letter explaining how you meet the person specification.
Due to the high volume of applications that we receive, we will be unable to respond to each application. Therefore, if you have not heard from us within 4 weeks of applying, then on this occasion, please assume that you have been unsuccessful with your application. Please do not let that deter you from considering other roles in the organisation in the future.
Essential Skills
Annual Gross Salary: £28000-£32000 (dependent on experience)
Benefits:
- 28 days annual leave inclusive of bank holidays (pro rata for the year dependent on start date)
- Free in-house training and career progression
- Free QCF Health & Social Care Training *subject to individual assessment
- Free refreshments (coffee, tea)
Care Supervisor (No experience required) in Mitcham employer: Occy
At Insignia Healthcare Group, we pride ourselves on being an exceptional employer dedicated to making a meaningful difference in the lives of children and young adults. Our supportive work culture fosters personal growth through comprehensive training and development opportunities, ensuring that every team member can thrive in their role. Located in the welcoming community of Rackheath, Norwich, we offer flexible working hours, competitive benefits, and a chance to be part of a compassionate team that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Care Supervisor (No experience required) in Mitcham
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Occy for the Care Supervisor (No experience required) role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Care Supervisor (No experience required) in Mitcham
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Occy, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Occy, and how you can make a difference!
How to prepare for a job interview at Occy
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Occy.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Occy appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Occy supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
