At a Glance
- Tasks: Support individuals with complex care needs and promote high-quality, personalised care.
- Company: Join a compassionate team dedicated to making a difference in people's lives.
- Benefits: Flexible shifts, free meals, discounts, and pay after every shift.
- Other info: Dynamic environment with opportunities for professional development and career growth.
- Why this job: Make a real impact while gaining valuable experience in health and social care.
- Qualifications: Desirable health or social care qualification; willingness to learn is essential.
The predicted salary is between 12 - 15 £ per hour.
To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high-quality, personalised care through individual consultation, continued development, and learning.
Key Responsibilities
- Mentor new colleagues during induction to support high-quality care delivery
- Participate in supervision, observation and appraisal processes
- Provide effective communication, including accurate written reports
- Follow WCL financial procedures
- Act in line with the organisation's environmental and sustainability principles
- Help maintain a caring environment aligned with best practice, guidance and legislative requirements
- Contribute to clear and effective communication with all stakeholders
- Deliver high-quality care in line with support plans and organisational policy (personal care, physical and mental support, medication, activities and engagement)
- Seek and share the views and preferences of the people who are supported
- Promote high levels of satisfaction among people we support, families, colleagues and commissioners
- Support the Service Manager with complaints and concerns following WCL policy
- Maintain positive relationships with families, the community and external partners
- Understand and implement safeguarding procedures
- Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training
- Recognise and report safeguarding concerns appropriately
- Take reasonable care of own and others' health and safety
- Cooperate with the employer to ensure compliance with legislation
- Avoid misuse of equipment or systems provided for safety
- Support the Service Manager in maintaining a safe environment
- Respect confidentiality in line with the Data Protection Act 2018 and ISO27001
- Use and share information only with authorised people and for authorised purposes
Qualifications
- A recognised health or social care qualification – desirable
- Additional relevant training or qualifications – desirable
Experience
- Evidence of wanting to professionally develop – essential
- willingness and ability to learn – essential
- Experience supporting people with disabilities, older people, dementia or mental health needs – desirable
- Experience working as part of a team – desirable
Technical Skills
- Ability to handle basic numerical data, including simple financial information – essential
- Proficiency in Microsoft Office (Word and Outlook) – essential
- Ability to use WCL transport or own transport when required – desirable
Personal Qualities
- Understanding of fairness and valuing diversity – essential
- Understanding of safeguarding vulnerable adults and the ability to recognise concerns – essential
- Ability to work positively and flexibly as part of a team – essential
- Positive values relating to disability, older people, dementia and mental health – essential
- Understanding of WCL's key statements and how to demonstrate them – essential
- Ability to provide high-quality support to people with learning disabilities, dementia and mental health needs – essential
- Good verbal and written communication skills – essential
- Ability to listen sensitively – essential
- Strong interpersonal skills – essential
- Ability to develop and maintain positive relationships with others – essential
- Ability to plan, organise and prioritise tasks – desirable
- Understanding of positive, person-centered support planning – desirable
Benefits
- Blue Light Card and other discount schemes – employer provides card and discounts for childcare, shopping, training courses
- Free meals for staff working 12-hour shifts – hot or cold meals provided
- Refer a friend – £200 bonus for successful referrals to WCL
- Christmas enhancement – double-time pay for allocated Christmas hours worked
- Ongoing technological advancements – training in new technology such as care plans and rota apps
- Shift booking flexibility – shifts available through online rota system, ranging from 3-hour to 12-hour and sleep-in shifts
- Pay after every shift – 80 % of pay access via FlexEarn immediately after shift, including overtime
Ready to Change Lives? Apply Now! If you are passionate about making a genuine impact and enriching the lives of others, we would love to hear from you. We receive a high volume of applications each day, and if your application passes our pre-screening stage, a member of our friendly team will be in touch to guide you through the next steps.
Flexible Hours Bank Support Worker - Complex Care , Winsford employer: Occupop
At Bitrecruit, we pride ourselves on being an exceptional employer, offering a supportive and flexible work environment for our Flexible Hours Bank Support Workers in Winsford. Our commitment to employee growth is evident through ongoing training opportunities, competitive benefits like the Blue Light Card, and a culture that values diversity and teamwork. Join us to make a meaningful impact in the lives of those we support while enjoying the unique advantages of working in a caring and dynamic community.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Hours Bank Support Worker - Complex Care , Winsford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your soft skills! As a Support Worker, your ability to communicate and connect with people is key. Be ready to share examples of how you've built positive relationships in previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Flexible Hours Bank Support Worker - Complex Care , Winsford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Support Worker. We want to see how you can contribute to high-quality, personalised care!
Showcase Your Communication Skills:Since effective communication is key in this role, ensure your written application reflects your ability to convey information clearly. Use examples that demonstrate your strong verbal and written communication skills.
Highlight Relevant Experience:If you've got experience supporting people with disabilities or mental health needs, shout about it! We love seeing candidates who have a genuine passion for making a difference in people's lives.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Occupop
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Support Worker. Familiarise yourself with concepts like person-centred support planning and safeguarding procedures. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience supporting people with disabilities or mental health needs. Use specific examples to illustrate how you've made a positive impact in past roles. This not only highlights your skills but also demonstrates your commitment to high-quality care.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer about the team dynamics, training opportunities, or how they measure success in the role. This shows that you're engaged and thinking critically about how you can contribute to their mission.
✨Emphasise Teamwork
Since working as part of a team is essential for this role, be sure to highlight your ability to collaborate effectively. Share examples of how you've worked with colleagues to achieve common goals, and express your enthusiasm for mentoring new team members.
