At a Glance
- Tasks: Manage reception, schedule clinicians, and ensure a top-notch patient experience.
- Company: Join a dynamic healthcare team in Weybridge, England.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Other info: Be part of a supportive team with a focus on continuous improvement.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Experience in admin or customer service, with strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
This is a bank position covering sickness and annual leave of permanent staff, 0 hours contract.
Location: Weybridge, England, United Kingdom.
Client/Employer: Occupop.
Responsibilities- Oversee daily reception operations, ensuring smooth service delivery.
- Review and manage clinical diaries to fill available slots.
- Schedule clinicians and admin staff to optimise productivity and patient flow.
- Maintain a safe, clean, and organised working environment in line with health and safety standards.
- Ensure necessary medical supplies, equipment and IT systems are available.
- Deliver high‑quality patient experience through excellent service standards.
- Advocate for high standards of customer care, fostering a proactive service approach.
- Support compliance with healthcare regulations, including CQC (if applicable).
- Manage patient data in compliance with GDPR and data protection laws.
- Assist regulatory audits and follow appropriate procedures for a safe working environment.
- Collaborate with the Centre Manager to develop and implement strategic plans for growth and sustainability.
- Identify opportunities to expand services, improve efficiency, and enhance quality of care.
- Review and report on performance, identifying areas for improvement.
- Maintain relationships at all levels within the team, colleagues, and referrers.
- Work weekends: at least one Saturday per month and on‑call one Sunday per month, and be available for extended hours if required.
- Good standard of general education, including English language proficiency suitable for a front‑of‑house, patient‑facing role.
- Previous experience in a reception, administrative, or front‑of‑house role.
- Experience providing high‑quality customer service in a professional environment.
- Experience managing diaries, scheduling, or coordinating appointments.
- Experience working in a fast‑paced environment with competing priorities.
- Experience supporting or supervising administrative processes or teams.
- Experience working in a healthcare, clinical, or regulated environment (including audits, inspections, or compliance reviews).
- Experience supporting recruitment, onboarding, or staff training.
- Excellent verbal and written communication skills, confident in a multicultural environment.
- Strong organisational and time‑management skills with attention to detail.
- Ability to manage and prioritise workloads to ensure smooth day‑to‑day operations.
- Proactive, solution‑focused approach with ability to identify and resolve issues.
- High level of customer care skills with a patient‑centred mindset.
- Competent IT skills, including use of administrative systems, scheduling software and Microsoft Office.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Understanding of data protection principles and confidentiality (GDPR).
- Awareness of health and safety requirements in a workplace environment.
- Understanding of safeguarding responsibilities and professional boundaries.
- Knowledge of CQC standards and healthcare regulatory requirements.
- Familiarity with clinical or healthcare IT systems.
- Understanding of healthcare operations, patient pathways, or medical services.
- Ability to build and maintain effective working relationships with clinicians, managers and external referrers.
- Professional, friendly, and approachable manner.
- Reliable, flexible, and able to work independently as well as part of a team.
- Demonstrates initiative and leadership qualities.
- Committed to maintaining high standards and continuous improvement.
Administrator (Bank, 0 Hours contract) - Healthcare in Weybridge employer: Occupop
At Occupop, we pride ourselves on being an exceptional employer, offering a supportive work culture that values flexibility and professional growth. As an Administrator in the healthcare sector, you'll enjoy the opportunity to make a meaningful impact while working in a dynamic environment in Weybridge, where we prioritise high-quality patient care and compliance with healthcare standards. Our commitment to employee development ensures that you will have access to training and advancement opportunities, making this role not just a job, but a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator (Bank, 0 Hours contract) - Healthcare in Weybridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for an Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for administrative roles in healthcare and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your skills! Bring along examples of your previous work, like scheduling systems or customer service feedback, to demonstrate your capabilities during interviews. This will help you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s get you started on your new career!
We think you need these skills to ace Administrator (Bank, 0 Hours contract) - Healthcare in Weybridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your experience in reception and administrative tasks, especially in healthcare settings. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you a great fit. Keep it friendly and professional, just like us at StudySmarter.
Showcase Your Customer Care Skills:Since this role is all about delivering high-quality patient experiences, be sure to highlight your customer service skills. Share specific examples of how you've gone above and beyond in previous roles to ensure satisfaction.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Occupop
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administrator position. Familiarise yourself with daily reception operations, scheduling clinicians, and maintaining a safe working environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Care Skills
Since this role is all about delivering high-quality patient experiences, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a client or resolved a tricky situation. This will demonstrate your proactive, patient-centred mindset.
✨Highlight Your Organisational Skills
The ability to manage diaries and prioritise workloads is crucial for this position. Bring up instances from your past roles where you successfully juggled multiple tasks or improved efficiency. This will illustrate your strong organisational skills and attention to detail.
✨Understand Compliance and Regulations
Brush up on healthcare regulations, including GDPR and CQC standards, as these are key aspects of the job. Be ready to discuss how you've handled sensitive information in the past and your understanding of compliance processes. This will show that you’re not only capable but also aware of the importance of regulations in a healthcare setting.
