Business Manager in West Bromwich

Join LGPS Central at an important moment, where strong organisation, trusted support and clear coordination help the business move forward with confidence. This role is based in Wolverhampton and will provide high-level, confidential and proactive support to the relevant Chief Officer or Chief Officers. The role will help ensure priorities are well coordinated, decisions are supported, actions are followed through and colleagues, stakeholders and visitors experience a professional, organised and welcoming environment.

The postholder will work closely with Chief Officers, Heads of Function, the Chief of Staff, Governance and colleagues across the business. This is a varied role that goes beyond diary management. It is about helping senior leaders stay focused, helping functional priorities move smoothly, improving information flow and making sure the practical day-to-day experience works well for everyone. This is a brilliant opportunity for someone who enjoys being close to the centre of the business, likes making things work better, and takes pride in creating calm, structure and momentum in a busy environment.

What you'll be doing:

• Chief Officer Support
  • Provide proactive, confidential and high-quality support to the relevant Chief Officer or Chief Officers.
  • Act as a professional first point of contact, managing communications with discretion and judgement.
  • Manage complex diaries, briefing materials, travel and accommodation, ensuring senior leaders are well prepared and supported.
  • Use sound judgement and initiative to take ownership of tasks, resolve issues and elevate where needed.
• Business Manager Communications and Organisational Support
  • Work closely with the Chief of Staff to stay aligned with executive priorities, key messages and leadership direction.
  • Help cascade strategic priorities into functional areas in a clear and practical way.
  • Support communication flow between Chief Officers, Heads of Function and wider teams.
  • Support organisational and cross-functional programmes where appropriate.
• Functional Coordination and Priorities
  • Support the wider function by helping coordinate priorities, track key actions and follow up commitments.
  • Work with Heads of Function to improve visibility of deadlines, dependencies and key priorities.
  • Help ensure information, decisions and actions are shared clearly and at the right time.
  • Work in an agile way, adapting quickly to changing priorities and supporting fast-paced decision-making.
• Meetings, Governance and Information Management
  • Support meeting management by coordinating agendas, papers, logistics, actions and follow-up where required.
  • Work closely with the Governance function to ensure there is a clear split of responsibilities for formal governance meetings.
  • Support Chief Officers with meeting preparation, coordination of inputs and follow-up on actions assigned to them.
  • Use AI and digital tools appropriately to support meeting preparation, information summarisation and action tracking.
  • Maintain secure and intuitive digital filing and information management systems.
• Workplace Coordination
  • Support day-to-day workplace coordination, including shared spaces, office essentials and visitor areas.
  • Liaise with suppliers, facilities contacts and internal teams to resolve practical workplace issues.
  • Provide cover and support across the Business Manager group where required.
  • Carry out other duties within the scope and spirit of the role, aligned to evolving business needs.

About us

LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits.

Requirements

• Experience providing high-level executive or senior leadership support in a complex and fast-paced environment.
• Confidence working with senior leaders, boards and external stakeholders.
• Strong judgement, discretion and ability to handle confidential information appropriately.
• Excellent organisational and prioritisation skills, with the ability to manage competing demands.
• Ability to support senior leaders beyond diary management, including priority coordination, action tracking and information flow.
• Strong written and verbal communication skills.
• Ability to summarise information clearly and produce accurate meeting outputs.
• Strong digital capability, including Microsoft 365, Teams, Outlook, SharePoint and collaboration tools.
• Experience using AI and digital tools to improve productivity, including meeting capture, action tracking and information summarisation.
• Good understanding of when formal governance outputs should sit with the Governance function.
• High attention to detail, with the ability to focus on what matters most.
• Proactive, practical and able to take ownership without close supervision.
• Comfortable working under pressure and to tight deadlines.
• Flexible and adaptable, able to move between executive support, functional coordination and workplace coordination.
• Awareness of information governance, confidentiality and data protection best practice.

Qualifications:

• Educated to GCSE level or equivalent.
• Business Administration qualification or equivalent experience in an executive support role.

What do we offer?

We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy:

• Competitive salary
• An enhanced and generous Pension Scheme
• 30 days' paid holiday plus bank holidays
• 2 days paid volunteering days
• An extra paid Company Day in addition to paid holidays
• Excellent Learning & Development Opportunities
• Welfare and Family-friendly policies
• Enhanced pay for new parents
• Access to our Employee Assistance Programme - 24-7 Health & Wellbeing Support
• Vitality Private Medical Insurance
• Hybrid Working
• Company Service Awards
• Cycle to Work Scheme
• Company Electric Vehicle Scheme