At a Glance
- Tasks: Lead a team to deliver top-notch 24x7 security operations and incident response.
- Company: Join Bitrecruit, a forward-thinking company in the heart of Edinburgh.
- Benefits: Enjoy a competitive salary, world-class benefits, and access to cutting-edge technology.
- Other info: Be part of a diverse team that values inclusion and continuous improvement.
- Why this job: Make a real impact in cybersecurity while developing your leadership skills.
- Qualifications: Experience in security operations and strong people management skills required.
The predicted salary is between 60000 - 80000 £ per year.
The SOC Operations Manager is responsible for the effective delivery of 24x7 SOC operations, leading analysts and team leads to ensure consistent, high-quality monitoring, investigation, and response for managed security services.
Responsibilities
- Lead and manage SOC Analysts and Team Leads to ensure effective 24x7 service delivery.
- Ensure shift coverage, escalation clarity, and adherence to SOC operating procedures.
- Oversee investigation quality, timeliness, and consistency across analysts.
- Coordinate operational response during security incidents and major events.
- Support analysts with guidance and decision-making during high-pressure situations.
- Ensure SOC operations align with defined SLAs, SLOs, and service expectations.
- Work closely with SOC Engineering & Quality to reduce noise and improve workflows.
- Collaborate with Cyber Ops Engineering and Platform Engineering on operational feedback.
- Monitor operational KPIs and contribute to service performance reporting.
- Support continuous improvement of SOC processes and analyst capability.
Qualifications
- Strong background in security operations and SOC delivery.
- Ability to lead teams in a 24x7 operational environment.
- Excellent judgement under pressure.
- Strong communication with technical and non-technical stakeholders.
- Customer‑centric mindset.
- Ability to analyse operational data and trends.
- Strong people management and coaching skills.
- Process improvement mindset.
Success Indicators
- SOC operations are stable, predictable, and resilient.
- Analysts feel supported and clear on expectations.
- Incidents are handled efficiently and professionally.
- Service KPIs and SLAs are consistently met.
- Operational improvements are implemented over time.
Benefits
You will receive an excellent salary with world‑class benefits. Access to the latest technology and an environment that encourages and nurtures curiosity. Professional development opportunities and support for advancing skills and expertise.
Equal Opportunity & Diversity
Our diversity is a huge part of our success, and collecting data during the hiring process helps us understand how to keep strengthening and supporting that diversity. We are an equal‑opportunity employer. We are committed to fostering an inclusive, accessible, and equitable workplace where all qualified applicants receive fair consideration. We do not discriminate on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, or any other characteristic protected under applicable federal, provincial, or territorial human rights legislation.
SOC Operations Manager employer: Occupop
Bitrecruit offers an exceptional work environment for the SOC Operations Manager role in Edinburgh, where employees benefit from a competitive salary and world-class benefits. The company fosters a culture of curiosity and continuous improvement, providing ample professional development opportunities to enhance skills and expertise. With a strong commitment to diversity and inclusion, Bitrecruit ensures that all team members feel supported and valued, making it an attractive employer for those seeking meaningful and rewarding careers in security operations.
StudySmarter Expert Advice🤫
We think this is how you could land SOC Operations Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common SOC scenarios. Think about how you'd handle high-pressure situations or lead a team during an incident. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Showcase your leadership skills! When chatting with potential employers, highlight your experience in managing teams and improving processes. We want to see how you can make a difference in their SOC operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in the process.
We think you need these skills to ace SOC Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the SOC Operations Manager role. Highlight your experience in security operations and team leadership, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about leading SOC operations and how you can contribute to our team's success. Keep it engaging and relevant to the role.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage teams and improve processes. We love seeing quantifiable results, so don’t hold back on the numbers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Occupop
✨Know Your SOC Operations Inside Out
Before the interview, make sure you’re well-versed in the specifics of SOC operations. Brush up on your knowledge of 24x7 service delivery, incident response, and the key performance indicators that matter. This will show your potential employer that you’re not just familiar with the role but genuinely passionate about it.
✨Demonstrate Leadership Skills
As a SOC Operations Manager, leading teams is crucial. Prepare examples from your past experiences where you successfully managed teams under pressure. Highlight how you supported your analysts during critical incidents and ensured effective communication across all levels.
✨Showcase Your Problem-Solving Mindset
Be ready to discuss how you approach process improvements and operational challenges. Think of specific instances where you identified inefficiencies and implemented solutions. This will demonstrate your proactive attitude and commitment to continuous improvement, which is key for this role.
✨Engage with the Interviewers
Don’t forget that interviews are a two-way street! Prepare thoughtful questions about their SOC operations, team dynamics, and how they measure success. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
