At a Glance
- Tasks: Lead shifts, supervise the team, and ensure outstanding customer service.
- Company: Join Bayley & Sage, a beloved independent store in London.
- Benefits: Earn £16.40/hour, enjoy 28 days holiday, and a 40% staff discount.
- Other info: Fantastic growth opportunities in a supportive and inclusive environment.
- Why this job: Be part of a passionate team delivering superb quality food to the community.
- Qualifications: A love for food and great customer interaction skills.
The predicted salary is between 34000 - 34000 £ per year.
Location: Bayley & Sage, 180-184 Fulham Rd., London SW10 9PN
Bayley & Sage is a small group of 14 independent stores filling the fridges and hearts of local communities across London. Our products reflect the best of the seasons, and we take pride in delivering superb food. Our internal culture is built on respect, inclusion and a desire to grow. We have cultivated an inclusive team atmosphere which allows us to deliver our exceptional customer service and the key to this success is our Shift Leaders.
Responsibilities:
- Responsible for running shifts and assisting (and deputizing for) the Store Manager (when absent) to make sure the store operates smoothly on a day‑to‑day basis including ensuring good availability of stock, adequate staff cover, store is clean and presented beautifully inside and out, quality checks are carried out, all maintenance issues are dealt with swiftly.
- Responsible for ensuring shift is handed over completely and correctly to next Shift Manager / Store Manager.
- Responsible for supervising the team and ensuring outstanding customer service is being delivered.
- Responsible for assisting the Store Manager to ensure maximum sales are generated with minimum wastage, paying attention to all daily and weekly targets.
- Responsible for making sure POS and labels are complete and in the correct place.
- Responsible for participating in training, development and supervision of the team, leading by example.
- Responsible for supporting the Store Manager to ensure Health and Safety compliance with current legislation and with Company policy.
- Provide great customer service.
- Process ambient, fresh, packaging, and consumable deliveries.
- Display and merchandise stock.
- Stock rotate, check sell by / use by dates and record.
- Serve, process transactions and pack customers groceries in bags.
- Dispose of waste to the correct containers.
- Perform general cleaning duties.
About you:
Is Food your passion? Do you have a genuine interest in superb quality? Do you love interacting with the public and being part of a small, local, independent store?
Benefits:
- Hourly Salary: £16.40
- 28 days holiday per year
- Pension Scheme
- 40% staff discount in our stores
- Length of service recognition
- An amazing opportunity to grow and develop
Job Types: Full‑time, Permanent
Shift Leader/ Chelsea employer: Occupop
Bayley & Sage is an exceptional employer that fosters a vibrant and inclusive work culture, where respect and growth are at the forefront. As a Shift Leader in our Fulham store, you will enjoy competitive pay, generous staff discounts, and ample opportunities for personal and professional development, all while being part of a passionate team dedicated to delivering outstanding customer service and high-quality products to our local community.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader/ Chelsea
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bayley & Sage's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the responsibilities of a Shift Leader, like supervising a team and ensuring outstanding customer service.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also showing that you understand the vibe of a local, independent store.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shift Leader/ Chelsea
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Share any experiences or stories that highlight your genuine interest in quality products and customer service. We want to see that you’re not just looking for a job, but that you truly care about what we do.
Tailor Your Application:Make sure to customise your application to fit the Shift Leader role at Bayley & Sage. Highlight relevant skills and experiences that align with our responsibilities, like team supervision and customer service. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at Occupop
✨Know Your Stuff About Food
Since this role is all about delivering superb quality food, make sure you brush up on your knowledge of seasonal products and local suppliers. Being able to chat confidently about what makes great food will impress the interviewers and show your genuine passion.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll be supervising a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, handled conflicts, or motivated others. This will help them see you as a natural fit for the role.
✨Emphasise Customer Service
Outstanding customer service is key at Bayley & Sage. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to creating a positive shopping experience.
✨Be Ready for Practical Scenarios
Expect some situational questions that might involve handling stock, managing staff, or ensuring health and safety compliance. Practise answering these types of questions beforehand, so you can showcase your problem-solving skills and readiness for the role.
