At a Glance
- Tasks: Lead tech support, manage IT projects, and maintain critical manufacturing technologies.
- Company: Join Liniar Ltd, an award-winning manufacturer in a collaborative environment.
- Benefits: Enjoy competitive salary, pension scheme, and career development opportunities.
- Other info: Dynamic role with opportunities for growth and community engagement.
- Why this job: Make a real impact in tech while working with cutting-edge manufacturing technologies.
- Qualifications: Bachelor's degree preferred; IT support experience and strong problem-solving skills required.
The predicted salary is between 40000 - 50000 £ per year.
An opportunity has arisen for a Senior Client Tech Analyst to join award-winning manufacturer Liniar Ltd, based in Denby, Derbyshire – a subsidiary of the US-based Quanex group. Liniar is an industry leading PVCu extrusion company, designing and supplying a large portfolio of PVCu and aluminium profiles and products to a nationwide customer base of specialist window and door manufacturers, housebuilders, decking installers, landscapers and trade outlets.
Responsibilities
- Serve as a support lead responsible for the administration of office and manufacturing computer equipment, support the client user base, provide on-call support and allocate hardware, software and supplies.
- Enforce and implement IT policies and procedures, and SOX GCC controls. Manage projects in the administration of local desktop software, hardware, and support the organization's local area network; assist with wide area network responsibilities.
- Work independently with production management to design, plan, implement, and maintain critical manufacturing technologies.
- Configure, install, monitor, and maintain office and manufacturing hardware, software and network peripherals; support mobile workforce including Windows, MS Office, ERP and manufacturing/engineering software.
- Conduct research to understand, explain and resolve technology issues; communicate updates to users and follow up after problems are resolved; absorb and escalate grievances as needed.
- Provide consultation to IT users for end-user computing and desktop-based LAN systems and software; provide Tier 2 support and coordinate with Network Administrators, Analysts, and vendors for Tier 3 issues.
- Evolve desktop application packages, participate in testing of new desktop packages, and implement prototypes.
- Document solutions and develop end-user guidelines; provide technical training to users as needed.
- Maintain critical manufacturing IT equipment including label printers, wireless scanners, and process equipment; perform user equipment upgrades and ensure configurations are correct.
- Recommend hardware and software selections to address business requirements; maintain relationships with IT vendors; coordinate referrals to service personnel as needed.
- Manage inventory of equipment and spare parts; initiate IT purchases within approved budgets; set up equipment per corporate direction.
- Coordinate with IT Leadership on annual budgets and tracking/execution of budgets; manage Service Now queues and provide improvement recommendations.
- Support all regional sites as part of the IT team and lead IT projects; travel to operational sites as needed.
- Occasional weekend work and travel based on business needs.
Qualifications & Experience
- Bachelor's degree in computer science or related field preferred; IT support experience with desktop software and hardware; degree may be waived for appropriate experience.
- Manufacturing technology experience recommended.
- Excellent verbal, written, planning, analytical, organizational and problem-solving skills.
- Strong self-motivation, ability to work with minimal supervision, and ability to communicate technical information to non-technical personnel.
- Ability to manage multiple tasks with deadlines and to establish priorities; thorough knowledge of computer networking systems and current technological developments.
- Knowledge of installing, configuring, and maintaining PCs, networks, and related hardware/software; knowledge of local copyright laws pertaining to software use.
What we offer
- Be part of something bigger. Liniar is a subsidiary of Quanex Building Products Corporation with 30+ locations; collaborative and forward-thinking team.
- Pension scheme, Life Assurance, Salary extras, EAP, and other employee benefits.
- Competitive salary, free parking on site, cycle to work scheme.
- Annual appraisal, career development, employee engagement, and local community engagement.
- Hours of Work: Monday - Friday, 8:30 a.m. - 5:00 p.m. at the Denby site.
If you wish to apply for the role, please send a cover letter and a copy of your up-to-date CV to the HR Department.
Senior Client Tech Analyst employer: Occupop
Liniar Ltd, based in Denby, Derbyshire, is an award-winning manufacturer that offers a collaborative and forward-thinking work environment. Employees benefit from a competitive salary, comprehensive pension scheme, and opportunities for career development, all while being part of a larger organisation with a commitment to community engagement. The company fosters a culture of support and innovation, making it an excellent employer for those seeking meaningful and rewarding employment in the tech field.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Tech Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who might know someone at Liniar or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand Liniar's role in the PVCu extrusion market and be ready to discuss how your skills can help them maintain their edge in technology.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've tackled tech issues in the past, especially in manufacturing environments. This will demonstrate your fit for the Senior Client Tech Analyst role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Client Tech Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Client Tech Analyst role. Highlight relevant experience and skills that match the job description, especially in IT support and manufacturing technology.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Showcase Your Problem-Solving Skills:Since the role involves resolving tech issues, include examples of how you've tackled similar challenges in the past. We love seeing how you think on your feet!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Occupop
✨Know Your Tech Inside Out
As a Senior Client Tech Analyst, you'll need to demonstrate your expertise in desktop software, hardware, and networking. Brush up on the latest technologies relevant to manufacturing IT and be ready to discuss how you've implemented or supported these in previous roles.
✨Showcase Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past. Think about specific challenges you faced, the steps you took to address them, and the outcomes. This will show your analytical and problem-solving abilities, which are crucial for this role.
✨Communicate Clearly
You'll need to explain technical information to non-technical personnel, so practice articulating complex concepts in simple terms. During the interview, focus on clear communication and ensure you can convey your ideas effectively.
✨Demonstrate Project Management Experience
Since managing projects is part of the job, be prepared to discuss your experience with project management. Highlight any relevant tools or methodologies you've used, and share how you prioritised tasks and met deadlines in previous roles.
