At a Glance
- Tasks: Deliver top-notch customer service by managing travel bookings and client enquiries.
- Company: Join a dynamic team at a leading business travel consultancy.
- Benefits: Enjoy travel discounts, shopping perks, and a hybrid work model.
- Other info: Flexible working hours and opportunities for personal growth.
- Why this job: Be part of an exciting industry while helping clients explore the world.
- Qualifications: Passionate about travel with experience in business travel and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities:
- Provide high levels of customer service by handling enquiries and reservations, ensuring professional responses, arranging and confirming bookings, and building traveller profiles.
- Conduct research for clients to secure the best travel deals.
- Process e-tickets and travel documentation.
- Offer advice on itinerary options, including visas, passport requirements and vaccinations.
- Handle refunds and cancellations.
Qualifications:
- Motivated, passionate individual with prior experience in business travel.
- Experience using Sabre GDS (Galileo experience considered).
- Excellent telephone manner, verbal reasoning skills and strong attention to detail.
- Confident in face-to-face client interactions.
- Willingness to work 8 am-6 pm on a rota basis.
Work Arrangement:
Hybrid working pattern: 3 days in office, 2 days remote after probation/training.
Benefits:
- Cash plan scheme (post-probation)
- Group life cover (post-probation)
- EAP scheme
- Pension scheme
- Volunteering days
- Travel discounts
- Shopping discounts
- Christmas savings scheme
- Season ticket loans
Business Travel Consultant in Royal Leamington Spa employer: Occupop
At Bitrecruit, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values collaboration and professional growth. As a Business Travel Consultant in Royal Leamington Spa, you'll enjoy a hybrid working model, competitive benefits including travel discounts and a cash plan scheme, and ample opportunities for personal development in a supportive environment. Join us to make a meaningful impact while enjoying the perks of a vibrant community and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Business Travel Consultant in Royal Leamington Spa
✨Tip Number 1
Get to know the company inside out! Research Bitrecruit and understand their values, culture, and what they look for in a Business Travel Consultant. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and travel consultancy. Role-play with a friend or use our resources to boost your confidence and refine your answers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Business Travel Consultant in Royal Leamington Spa
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight your experience in providing top-notch customer service. We want to see how you've handled enquiries and reservations in the past, so share some examples that showcase your skills!
Be Specific About Your Travel Experience:If you've got experience in business travel, let us know! Mention any specific tools you've used, like Sabre GDS or Galileo, and how you've helped clients secure the best travel deals. The more detail, the better!
Keep It Professional Yet Personal:While we love a friendly tone, remember to keep your application professional. Use clear language and structure your application well. A neat and organised application reflects your attention to detail, which is super important for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Occupop
✨Know Your Stuff
Make sure you brush up on your knowledge of business travel, especially the tools like Sabre GDS. Familiarise yourself with common travel queries and how to handle them. This will show that you're not just interested in the role but also prepared for it.
✨Customer Service is Key
Since the role involves high levels of customer service, think of examples from your past experiences where you’ve gone above and beyond for a client. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Research the Company
Take some time to learn about the company’s values and culture. Understanding what they stand for will help you tailor your answers and demonstrate that you’re a good fit for their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Think about asking about their approach to client interactions or how they support employee development.
