At a Glance
- Tasks: Coordinate Facilities Management operations and ensure excellent customer service.
- Company: Join a dynamic team at a leading facilities management company in Portsmouth.
- Benefits: Enjoy competitive salary, 33 days leave, health plans, and gym discounts.
- Other info: Great opportunities for personal growth and a positive work culture.
- Why this job: Be part of a supportive team and make a real impact on service delivery.
- Qualifications: Good education, IT literacy, and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Portsmouth, England, United Kingdom
Responsibilities:
- Support the smooth delivery of Facilities Management operations by coordinating work requests, maintaining accurate CAFM records, and ensuring service levels are met.
- Allocate tasks to operatives, produce reports, support procurement activities, and maintain strong supplier relationships.
- Manage client communication – providing updates, escalating queries, and ensuring excellent customer service.
- Contribute to team collaboration, promote a positive health and safety culture, and uphold the organisation's values.
- Responsibilities may evolve with business needs.
Requirements:
- Good general education is essential.
- Experience and a good understanding of information management systems/databases (CAFM systems).
- Must be IT literate and able to communicate well, both verbally and in writing.
- Excellent PC based skills, with experience in Word/Excel.
- Ability to work under pressure and meet deadlines.
- Results/task oriented, attention to detail and accuracy.
- Excellent time management and organisational skills.
- Must demonstrate a strong sense of customer focus.
- Ability to work as part of a team, as well as independently.
Benefits:
- Competitive Salary
- Annual Leave Entitlement: 33 days per annum (inclusive of bank holidays)
- Group Pension Scheme: Provided by Royal London to save for your future.
- Free Eyesight test: Specsavers
- Company Funded Health Cash Plan: helping you spread the cost of essential healthcare like trips to the dentist
- Remote GP Access: speedy access to a GP by telephone or online plus electronic prescriptions
- 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it
- Discounted Gym Membership at more than 3,000 gyms across the UK
- Better BJF Initiative: wellbeing and mental health champions readily available at work
- Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire
FM Site Administrator in Portsmouth employer: Occupop
At Occupop, we pride ourselves on being an exceptional employer in Portsmouth, offering a supportive work culture that prioritises employee wellbeing and professional growth. With competitive salaries, generous annual leave, and a range of health benefits including a company-funded health cash plan and remote GP access, we ensure our team members feel valued and supported. Join us to be part of a collaborative environment where your contributions are recognised, and you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land FM Site Administrator in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to people in the Facilities Management field, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to FM operations. Think about how your skills in communication and organisation can shine through. We want you to show them you’re the perfect fit!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you’re keen and professional, which is exactly what they’re looking for.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace FM Site Administrator in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the FM Site Administrator role. Highlight your experience with CAFM systems and any relevant IT skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills:Since this role involves a lot of client communication, make sure your written application reflects your ability to communicate clearly and effectively. We appreciate attention to detail, so double-check for any typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Occupop
✨Know Your CAFM Systems
Make sure you brush up on your knowledge of Computer-Aided Facilities Management (CAFM) systems. Be ready to discuss how you've used these systems in the past, as well as any specific software you're familiar with. This will show that you understand the technical side of the role and can hit the ground running.
✨Show Off Your Communication Skills
Since managing client communication is key for this role, prepare examples of how you've effectively communicated with clients or team members in previous positions. Think about times when you had to escalate queries or provide updates, and be ready to share those stories during the interview.
✨Demonstrate Your Customer Focus
This position requires a strong sense of customer focus, so come prepared with examples of how you've gone above and beyond for customers in the past. Whether it's resolving an issue or ensuring service levels are met, showing your commitment to excellent customer service will set you apart.
✨Time Management is Key
With the need to work under pressure and meet deadlines, be ready to discuss your time management strategies. Share specific instances where you successfully managed multiple tasks or projects simultaneously, highlighting your organisational skills and attention to detail.
