At a Glance
- Tasks: Welcome guests with a smile and ensure smooth check-in/check-out processes.
- Company: Join the vibrant team at Perle Hotels in beautiful Portree, Isle of Skye.
- Benefits: Earn £13.45 per hour plus tips, with great perks like gym membership and discounts.
- Other info: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be the face of hospitality and create unforgettable experiences for guests.
- Qualifications: No experience needed; just bring your friendly personality and passion for service.
The predicted salary is between 27800 - 29000 £ per year.
Location: The Bosville, Marmalade and Bracken Hide Hotels in Portree, The Isle of Skye
Salary: £13.45 (+ £1.00 as a housing allowance if you do not require subsidised staff accommodation) + tips & benefits
The Opportunity
Do you love making guests feel welcome from the very first hello? Here at Perle Hotels our Reception team sets the tone for the entire guest experience. We are looking for friendly, professional, and guest-focused seasonal receptionists to join our team. As the first point of contact, you'll be responsible for delivering warm Scottish hospitality, handling guest enquiries, and ensuring smooth day‑to‑day operations at the front desk.
About the Hotels
Together, The Bosville, Marmalade and The Bracken Hide offer three distinct four‑star experiences in and around Portree. From the boutique charm and harbour views of The Bosville, to the design‑led elegance of Marmalade set within mature gardens, and the wilderness escape of The Bracken Hide with its Scandi‑style cabins and expansive grounds, each hotel has its own character and style. Across all three properties, guests enjoy warm Highland hospitality, contemporary interiors and destination dining that celebrates Skye's land and sea. From freshly landed seafood and prime Scottish meats, to locally foraged ingredients, which are complemented by inviting bars and relaxing spaces to unwind.
Key Responsibilities
- Provide a warm and professional welcome to all guests, ensuring a seamless check‑in and check‑out process.
- Handle guest enquiries in person, by phone, and by email, always with courtesy and efficiency.
- Manage reservations, payments, and billing with accuracy.
- Liaise with housekeeping, food & beverage, and other departments to ensure smooth operations.
- Maintain reception and lobby areas to the highest standards.
- Assist with guest requests, local knowledge, and personalized service.
- Support the Reception Supervisor/Reception Manager in daily duties as required.
What We're Looking For
- Previous experience in hospitality or a customer service role preferred but not essential, full training will be provided.
- A natural communicator with a warm, welcoming personality.
- Strong organisational skills and attention to detail.
- Comfortable using computers and hotel booking/reservation systems (training provided).
- Calm under pressure and able to solve problems quickly.
- A passion for hospitality and creating memorable guest experiences.
Salary & Benefits
- An hourly rate of £13.45
- £1.00 housing allowance for those NOT requiring accommodation.
- Share of tips & service charge
- 28 days annual leave.
- Subsidised staff accommodation available (in certain locations).
- Company pension scheme.
- Complimentary 24 hours Skye gym membership.
- Employee Assistance Programme & cycle to work scheme.
- Staff discounts across Perle Hotels' rooms, dining, and spa.
- Friends & family discounted hotel rates across the group.
Receptionist in Portree employer: Occupop
Perle Hotels is an exceptional employer located in the stunning Isle of Skye, offering a unique blend of warm Highland hospitality and contemporary luxury across its three distinct hotels. With a strong focus on employee growth, we provide comprehensive training, competitive salaries, and a range of benefits including subsidised accommodation, gym memberships, and generous staff discounts, all within a supportive and friendly work culture that values teamwork and guest satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Portree
✨Tip Number 1
Get to know the hotels! Familiarise yourself with The Bosville, Marmalade, and Bracken Hide. When you walk in for your interview, drop some knowledge about their unique vibes and offerings. It shows you're genuinely interested and ready to represent their brand.
✨Tip Number 2
Practice your warm welcome! Since you'll be the first point of contact for guests, nail that greeting. Try rehearsing a friendly introduction with a mate or in front of the mirror. A confident, welcoming smile can make all the difference!
✨Tip Number 3
Show off your problem-solving skills! Think of examples from past experiences where you handled tricky situations. Whether it was a customer complaint or a last-minute change, being able to share these stories will highlight your ability to stay calm under pressure.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your personality right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Receptionist in Portree
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your warm and welcoming nature. Remember, we’re looking for someone who can make our guests feel at home from the very first hello.
Tailor Your Application:Make sure to tailor your application to the role of a seasonal receptionist. Highlight any relevant experience in hospitality or customer service, even if it’s just a part-time gig. We love seeing how your skills can contribute to creating memorable guest experiences!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and experiences, making it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Perle Hotels and what we stand for!
How to prepare for a job interview at Occupop
✨Know the Hotels Inside Out
Before your interview, take some time to research The Bosville, Marmalade, and Bracken Hide Hotels. Familiarise yourself with their unique offerings and what sets them apart. This will not only impress your interviewers but also help you understand how to deliver that warm Scottish hospitality they value.
✨Showcase Your Communication Skills
As a receptionist, communication is key! Practice articulating your thoughts clearly and confidently. You might even want to role-play common guest scenarios with a friend to get comfortable handling enquiries and requests. Remember, a friendly and professional demeanour goes a long way!
✨Demonstrate Problem-Solving Abilities
Think of examples from your past experiences where you've successfully resolved issues or handled difficult situations. Be ready to share these during your interview. Showing that you can stay calm under pressure and think on your feet will definitely catch their attention.
✨Dress the Part
First impressions matter, especially in hospitality! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the role and the importance of creating a welcoming environment for guests. Plus, it shows that you take the opportunity seriously!
