At a Glance
- Tasks: Lead the front of house team, ensuring exceptional service and smooth operations.
- Company: Perle Hotels, a stunning four-star hotel in Portree, Isle of Skye.
- Benefits: Competitive hourly rate, tips, 28 days leave, and staff discounts.
- Other info: Opportunity for career growth in a dynamic restaurant environment.
- Why this job: Join a vibrant team and create memorable dining experiences in a beautiful setting.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 14 - 14 £ per hour.
Location: The Marmalade Hotel, Portree, Isle of Skye
The Opportunity
Are you a natural leader with a passion for hospitality and exceptional service? At Perle Hotels, our restaurants celebrate the best of Scotland's larder – and we're seeking an experienced, hands-on Front of House Supervisor to help lead our Chargrill team. You'll be the heartbeat of the dining experience: supporting the daily operation, motivating your team, and ensuring every guest enjoys warm, seamless, and memorable service. If you thrive in a busy restaurant environment and enjoy leading by example, this is your opportunity to shine.
About the Hotel
Marmalade – Portree, Isle of Skye. Set in mature gardens with sweeping views over Portree, the loch, and the Cuillin mountains, Marmalade combines a historic manor house with a striking contemporary extension, creating a design-led four-star hotel with a sense of space and style. Chargrill Restaurant is the beating heart of Marmalade, serving bold, flavour-driven dishes centred on prime cuts of Scottish meat, grilled to order, and side dishes of fresh, locally sourced ingredients, matched to modern Scottish cooking techniques. The hotel bar offers relaxed cocktails and local spirits.
Key Responsibilities
- Supervise and support the front of house team during service, ensuring smooth and efficient operations.
- Lead by example in delivering warm, professional, and knowledgeable service to every guest.
- Welcome and engage with guests, resolving any queries or feedback confidently and positively.
- Train, mentor, and motivate team members to maintain the highest standards of hospitality.
- Coordinate with the kitchen to ensure timely service and clear communication.
- Manage table planning, reservations, and service flow to optimise the guest experience.
- Uphold impeccable standards of presentation across the restaurant and bar areas.
- Monitor stock levels, assist with ordering, and support the Manager in cost control.
- Ensure compliance with all health, safety, and food hygiene regulations.
What We're Looking For
- Previous experience in a supervisory or senior front of house role, ideally within a hotel or restaurant setting.
- A passion for food, wine, and service excellence.
- Confidence in leading and developing a team in a fast-paced environment.
- Strong communication, organisation, and leadership skills.
- A hands-on, positive, and proactive attitude.
- An eye for detail and a commitment to delivering memorable guest experiences.
Salary & Benefits
- Hourly rate of £14.00
- £1.00 housing allowance (for those NOT requiring accommodation)
- Share of tips & service charge
- 28 days annual leave
- Subsidised staff accommodation available (in certain locations)
- Company pension scheme
- Complimentary 24-hour Skye gym membership
- Employee Assistance Programme & cycle to work scheme
- Staff discounts across Perle Hotels' rooms, dining, and spa
- Friends & family discounted hotel rates across the group
- Refer a Friend bonus scheme
Front of House Supervisor in Portree employer: Occupop
At Perle Hotels, we pride ourselves on fostering a vibrant and supportive work culture that values exceptional service and teamwork. As a Front of House Supervisor at the stunning Marmalade Hotel in Portree, you'll enjoy competitive pay, generous benefits including a share of tips, and opportunities for personal growth within a dynamic hospitality environment. With breathtaking views and a commitment to local produce, working here means being part of a passionate team dedicated to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor in Portree
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot. Use examples from your past experiences to highlight your skills and how they relate to the Front of House Supervisor role.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and professional, reflecting the high standards of service that Perle Hotels is known for. It shows you care about the role and the guests you'll be serving.
✨Tip Number 4
Follow up after your interview with a thank-you email. It's a simple gesture that can set you apart from other candidates. Mention something specific from your conversation to remind them of your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Front of House Supervisor in Portree
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your passion for providing exceptional service and how you’ve made a difference in previous roles.
Tailor Your Application:Make sure to customise your application to fit the Front of House Supervisor role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for at Perle Hotels.
Be Yourself:We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Share anecdotes that showcase your leadership style and how you engage with guests and your team.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Marmalade!
How to prepare for a job interview at Occupop
✨Know the Venue Inside Out
Before your interview, take some time to research The Marmalade Hotel and its Chargrill Restaurant. Familiarise yourself with their menu, values, and the overall atmosphere. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlighting these moments will demonstrate your capability to manage and inspire others in a busy environment.
✨Engage with Hospitality Scenarios
Expect situational questions that assess your problem-solving skills in hospitality. Think about how you would handle a dissatisfied guest or a busy service period. Practising these scenarios can help you articulate your thought process and showcase your customer service skills.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview to reflect the standards expected at Perle Hotels. A polished appearance will convey your seriousness about the role and your understanding of the industry.
