At a Glance
- Tasks: Manage third-party risk and enhance operational resilience for a leading bank.
- Company: Join Hampshire Trust Bank, a forward-thinking financial institution.
- Benefits: Enjoy competitive salary, hybrid work, and generous leave plus wellness support.
- Other info: Dynamic role with opportunities for professional growth and community involvement.
- Why this job: Make a real impact in risk management and governance while collaborating with senior leaders.
- Qualifications: Experience in third-party risk management within financial services is essential.
The predicted salary is between 60000 - 75000 £ per year.
We're looking for an experienced Third Party Risk & Operational Resilience Manager to join our First Line Risk team at Hampshire Trust Bank. This high-impact role owns the Third Party Risk Management (TPRM) framework and supports the bank's operational resilience strategy. You will act as a subject-matter expert, ensuring the risk framework remains compliant, proportionate and integrated across the business, while providing oversight, challenge and guidance to key stakeholders. You’ll protect the bank, strengthen supplier governance and ensure resilience across services with senior leadership visibility.
Key Responsibilities
- Own and maintain the TPRM policy, framework, operating model and supporting standards.
- Oversee onboarding, segmentation and risk assessment of third-party suppliers.
- Provide expert guidance and challenge to business owners on supplier risk responsibilities.
- Deliver assurance activity, identify control weaknesses and escalate non-compliance.
- Lead the Third Party Risk Forum, including MI production, governance and action tracking.
- Manage third-party due diligence (including platforms such as Hellios) and supplier oversight.
- Develop and track third-party performance metrics and reporting.
- Design and deliver exit strategy testing and contingency planning.
- Support the implementation of the operational resilience framework across the bank.
- Contribute to business continuity planning, incident management and service resilience.
- Support scenario testing and identification of resilience vulnerabilities.
- Ensure TPRM is effectively integrated into resilience reporting and governance.
- Participate in the Business Incident Management rota and act as incident lead when required.
- Coordinate response, governance and resolution, ensuring incidents are managed in line with policy.
Qualifications & Experience
- Proven experience in Third Party Risk Management or supplier risk, ideally within financial services.
- Strong knowledge of UK regulatory requirements (FCA, PRA, outsourcing, operational resilience).
- Experience designing and maintaining TPRM frameworks, policies and operating models.
- Experience working with procurement, legal and cyber teams on supplier onboarding.
- Practical experience of risk assessment, assurance and ongoing supplier oversight.
- Experience with third-party risk platforms (e.g., Hellios) desirable.
- Understanding of operational resilience and business incident management.
- Experience engaging senior stakeholders and presenting risk insights.
Skills & Attributes
- Strong stakeholder management and influencing skills.
- High attention to detail with a control-focused mindset.
- Organised and able to manage multiple workstreams.
- Confident in challenging and escalating risks appropriately.
- Proactive, self-starter with a continuous improvement mindset.
- Collaborative team player with strong commercial awareness.
Benefits
- Competitive salary.
- Discretionary annual bonus.
- Hybrid working (50/50).
- 25 days annual leave (increasing with service) + Holiday Buy Scheme.
- Private Medical Insurance (Bupa).
- Mental health & wellbeing support via YuLife & Bupa.
- Pension scheme – 8% employer contribution (non-contributory).
- Cycle to Work & Green Car Schemes.
- Interest-free season ticket loan.
- Annual volunteering day & Net Zero commitment.
- YuLife Rewards – retail, lifestyle & experience discounts.
If you're an experienced risk professional with a passion for third-party risk, operational resilience and governance, we'd love to hear from you.
Operational Resilience and Third Party Risk Manager employer: Occupop
Hampshire Trust Bank is an exceptional employer, offering a dynamic work environment in Greater London where you can thrive as an Operational Resilience and Third Party Risk Manager. With a strong focus on employee growth, competitive benefits including hybrid working, private medical insurance, and a commitment to mental health support, we foster a culture of collaboration and continuous improvement. Join us to make a meaningful impact while enjoying a rewarding career in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Resilience and Third Party Risk Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operational resilience strategies and be ready to discuss how your experience aligns with their needs. We want to see you shine!
✨Tip Number 3
Practice your pitch! Be clear about your skills in Third Party Risk Management and operational resilience. We recommend rehearsing common interview questions so you can confidently showcase your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Hampshire Trust Bank.
We think you need these skills to ace Operational Resilience and Third Party Risk Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Operational Resilience and Third Party Risk Manager. Highlight your experience in Third Party Risk Management and operational resilience, using keywords from the job description to catch our eye.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your past experiences that align with the responsibilities listed, and don’t forget to show your enthusiasm for working with us at Hampshire Trust Bank!
Showcase Your Stakeholder Management Skills:Since this role involves engaging with senior stakeholders, make sure to highlight your stakeholder management and influencing skills in your application. We want to see how you've successfully navigated similar situations in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you receive updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Occupop
✨Know Your TPRM Inside Out
Make sure you’re well-versed in Third Party Risk Management frameworks and policies. Brush up on the specific regulations that apply to the financial services sector, especially those from the FCA and PRA. Being able to discuss these confidently will show your expertise and readiness for the role.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully managed third-party risks or improved operational resilience. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your experience effectively and make a lasting impression.
✨Engage with Stakeholders
Since this role involves significant stakeholder management, prepare to discuss how you’ve influenced and collaborated with various teams in the past. Highlight your communication skills and give examples of how you’ve navigated challenging conversations or escalated risks appropriately.
✨Show Your Continuous Improvement Mindset
Be ready to talk about how you’ve implemented improvements in previous roles. Whether it’s refining a risk assessment process or enhancing supplier oversight, showcasing your proactive approach will resonate well with interviewers looking for a self-starter.
