At a Glance
- Tasks: Welcome guests with warmth and handle enquiries efficiently at the front desk.
- Company: Perle Oban Hotel, a stunning Victorian hotel on Oban's seafront.
- Benefits: Competitive pay, tips, 28 days leave, and staff discounts.
- Other info: Enjoy a dynamic work environment with opportunities for growth and training.
- Why this job: Join a vibrant team and create memorable experiences for guests.
- Qualifications: No experience needed; just bring your friendly personality and passion for hospitality.
The predicted salary is between 13 - 14 £ per hour.
Oban PA34 5RT, Scotland, United Kingdom
The Opportunity
Do you love making guests feel welcome from the very first hello? At the Perle Oban Hotel our Reception team sets the tone for the entire guest experience. We are looking for friendly, professional, and guest-focused Seasonal Receptionist to join our team. As the first point of contact, you'll be responsible for delivering warm Scottish hospitality, handling guest enquiries, and ensuring smooth day-to-day operations at the front desk.
Perle Oban – Oban, Argyll
Located on Oban's seafront, Perle Oban Hotel & Spa is a striking Victorian building overlooking the harbour and islands beyond. This four‑star hotel combines period features with contemporary design, offering guests stylish rooms and relaxed luxury. Dining is centred around the Oban Brasserie, serving Scottish classics and seasonal seafood, while the in‑house Mara Spa provides a haven of relaxation in the heart of the “Gateway to the Isles.”
Key Responsibilities
- Provide a warm and professional welcome to all guests, ensuring a seamless check‑in and check‑out process.
- Handle guest enquiries in person, by phone, and by email, always with courtesy and efficiency.
- Manage reservations, payments, and billing with accuracy.
- Liaise with housekeeping, food & beverage, and other departments to ensure smooth operations.
- Maintain reception and lobby areas to the highest standards.
- Assist with guest requests, local knowledge, and personalised service.
- Support the Reception Supervisor/Reception Manager in daily duties as required.
What We're Looking For
- Previous experience in hospitality or a customer service role preferred but not essential, full training will be provided.
- A natural communicator with a warm, welcoming personality.
- Strong organisational skills and attention to detail.
- Comfortable using computers and hotel booking/reservation systems (training provided).
- Calm under pressure and able to solve problems quickly.
- A passion for hospitality and creating memorable guest experiences.
Salary & Benefits
- An hourly rate of £13.45 PLUS £1.00 housing allowance for those NOT requiring accommodation.
- Share of tips & service charge.
- 28 days annual leave.
- Subsidised staff accommodation available.
- Company pension scheme.
- Complimentary Atlantis swim and gym membership.
- Employee Assistance Programme & cycle to work scheme.
- Staff discounts across Perle Hotels' rooms, dining, and spa.
- Friends & family discounted hotel rates across the group.
Receptionist in Oban employer: Occupop
At Perle Oban Hotel, we pride ourselves on creating a welcoming and supportive work environment where our Reception team plays a vital role in delivering exceptional guest experiences. Located in the picturesque Oban, our hotel offers not only competitive pay and benefits, including a housing allowance and staff discounts, but also opportunities for personal growth and development within the hospitality industry. Join us to be part of a dedicated team that values warmth, professionalism, and the spirit of Scottish hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Oban
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Occupop are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Receptionist in Oban
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Occupop.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Occupop. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Occupop
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
