At a Glance
- Tasks: Lead the front of house team, ensuring exceptional service and smooth operations.
- Company: Perle Hotels, a stunning four-star hotel on Oban's seafront.
- Benefits: Competitive pay, tips, housing allowance, gym membership, and staff discounts.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Join a passionate team and create memorable dining experiences for guests.
- Qualifications: Experience in a supervisory role and a love for hospitality.
The predicted salary is between 29000 - 31000 £ per year.
Location: Perle Oban Hotel & Spa
Salary: An hourly rate of £14.00 (+ £1.00 housing allowance if you do not require subsidised staff accommodation) plus tips & benefits
The Opportunity
Are you a natural leader with a passion for hospitality and exceptional service? At Perle Hotels, our restaurants celebrate the best of Scotland's larder – and we’re seeking an experienced, hands‑on Front of House Supervisor to help lead our Oban Brasserie team. You’ll be the heartbeat of the dining experience: supporting the daily operation, motivating your team, and ensuring every guest enjoys warm, seamless, and memorable service. If you thrive in a busy restaurant environment and enjoy leading by example, this is your opportunity to shine.
About the Hotel
Located on Oban’s seafront, Perle Oban Hotel & Spa is a striking Victorian building overlooking the harbour and islands beyond. This four‑star hotel combines period features with contemporary design, offering guests stylish rooms and relaxed luxury. Dining is centred around the Oban Brasserie, serving Scottish classics and seasonal seafood, while the in‑house Mara Spa provides a haven of relaxation in the heart of the 'Gateway to the Isles.'
Key Responsibilities
- Supervise and support the front of house team during service, ensuring smooth and efficient operations.
- Lead by example in delivering warm, professional, and knowledgeable service to every guest.
- Welcome and engage with guests, resolving any queries or feedback confidently and positively.
- Train, mentor, and motivate team members to maintain the highest standards of hospitality.
- Coordinate with the kitchen to ensure timely service and clear communication.
- Manage table planning, reservations, and service flow to optimise the guest experience.
- Uphold impeccable standards of presentation across the restaurant and bar areas.
- Monitor stock levels, assist with ordering, and support the Manager in cost control.
- Ensure compliance with all health, safety, and food hygiene regulations.
What We're Looking For
- Previous experience in a supervisory or senior front of house role, ideally within a hotel or restaurant setting.
- A passion for food, wine, and service excellence.
- Confidence in leading and developing a team in a fast‑paced environment.
- Strong communication, organisation, and leadership skills.
- A hands‑on, positive, and proactive attitude.
- An eye for detail and a commitment to delivering memorable guest experiences.
Salary & Benefits
- Hourly rate of £14.00
- £1.00 housing allowance for those NOT requiring accommodation.
- Share of tips & service charge
- 28 days annual leave
- Subsidised staff accommodation available (in certain locations)
- Company pension scheme
- Complimentary Atlantis gym membership
- Employee Assistance Programme & cycle to work scheme
- Staff discounts across Perle Hotels' rooms, dining, and spa
- Friends & family discounted hotel rates across the group
Front of House Supervisor in Oban employer: Occupop
Perle Hotels is an exceptional employer that values its team members and fosters a vibrant work culture centred around hospitality excellence. Located in the picturesque Oban, our Front of House Supervisor role offers competitive pay, generous benefits including tips, and opportunities for personal growth within a supportive environment. Join us to lead a passionate team in delivering unforgettable dining experiences while enjoying perks like discounted stays and wellness programmes.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor in Oban
✨Tip Number 1
Get to know the company culture! Before your interview, check out Perle Hotels' social media and website. This will help you understand their vibe and values, so you can show how you fit right in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and passion for hospitality – that’s what they’re looking for!
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. A smart appearance shows you take the opportunity seriously and are ready to lead by example.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Front of House Supervisor in Oban
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your passion for delivering exceptional service and how you’ve made a difference in previous roles.
Tailor Your Application:Make sure to customise your application to match the Front of House Supervisor role. Use keywords from the job description and demonstrate how your skills and experiences align with what we’re looking for at Perle Hotels.
Be Yourself:We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Share anecdotes or stories that showcase your leadership style and how you engage with guests and your team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Perle Oban Hotel & Spa!
How to prepare for a job interview at Occupop
✨Know Your Hospitality Stuff
Brush up on your knowledge of food, wine, and service excellence. Be ready to discuss your favourite dishes or wines and how they enhance the dining experience. This shows your passion for the industry and helps you connect with the interviewers.
✨Lead by Example
Prepare to share examples of how you've motivated and trained your team in previous roles. Highlight specific situations where your leadership made a difference, as this aligns perfectly with what they're looking for in a Front of House Supervisor.
✨Engage with Guests
Think of scenarios where you've successfully resolved guest queries or feedback. Being able to demonstrate your confidence in handling customer interactions will show that you're the right fit for creating memorable experiences at Perle Hotels.
✨Attention to Detail
Showcase your eye for detail by discussing how you've maintained high standards in previous roles. Whether it's about presentation or service flow, being able to articulate your commitment to excellence will resonate well with the interviewers.
