At a Glance
- Tasks: Join our team to ensure smooth reception operations and provide top-notch customer service.
- Company: Nuremore Estate by McGettigan's, a vibrant hotel in County Monaghan.
- Benefits: Flexible hours, friendly team environment, and opportunities for growth.
- Other info: Perfect for motivated individuals looking to enhance their hospitality career.
- Why this job: Be the face of our hotel and create memorable experiences for guests.
- Qualifications: Previous hotel reception experience and excellent communication skills required.
The predicted salary is between 22000 - 26000 £ per year.
Nuremore Estate by McGettigan's currently has an excellent opportunity for a full‑time and part‑time Hotel Receptionist to join our talented team.
Responsibilities:
- Assist the Front Office Manager and the team with smooth reception operations
- Work as part of a team and use own initiative as needed
- Follow day‑to‑day procedures for guest check‑in and check‑out
- Deal with and resolve guest queries
- Provide high‑level customer service both face‑to‑face and over the phone
- Upsell the hotel’s facilities
- Handle cash efficiently, balancing and handling cash
- Maintain excellent organisational skills
Qualifications:
- Experience of working in a Hotel Reception (full‑time or part‑time)
- Working knowledge of reservation system Hotsoft (advantage)
- Fluent English language skills
- Excellent communication skills
- Motivated, enthusiastic, friendly and outgoing personality
Only candidates selected for an interview will be contacted.
Receptionist in Newry employer: Occupop
Nuremore Estate by McGettigan's is an exceptional employer, offering a vibrant work culture where teamwork and initiative are highly valued. With opportunities for personal growth and development in the hospitality sector, employees enjoy a supportive environment that prioritises high-level customer service and guest satisfaction. Located in the picturesque County Monaghan, this role not only provides meaningful employment but also allows staff to thrive in a beautiful setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Newry
✨Tip Number 1
Make sure you research Nuremore Estate and its values before your interview. Knowing the hotel’s vibe will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with guests face-to-face and over the phone, think of some scenarios where you might need to resolve queries or upsell services. Role-playing with a friend can really help!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional when you go for your interview. It shows you take the opportunity seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for enthusiastic candidates like you who are ready to join our team.
We think you need these skills to ace Receptionist in Newry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in hotel reception or customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your best bits!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!
Show Off Your Communication Skills:Since this role involves dealing with guests face-to-face and over the phone, make sure your application reflects your excellent communication skills. Use clear and concise language, and don’t forget to proofread!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Occupop
✨Know the Hotel Inside Out
Before your interview, make sure to research Nuremore Estate and its facilities. Familiarise yourself with their services, amenities, and any recent news. This will not only show your enthusiasm but also help you answer questions about how you can contribute to their team.
✨Practice Customer Service Scenarios
As a receptionist, you'll be dealing with guests regularly. Prepare for the interview by practising responses to common customer service scenarios. Think about how you would handle difficult situations or guest complaints, and be ready to share examples from your past experiences.
✨Show Off Your Organisational Skills
Being organised is key in a reception role. During the interview, highlight your organisational skills by discussing how you manage tasks and prioritise effectively. You could even bring a small portfolio showcasing your previous work or any relevant achievements.
✨Be Friendly and Approachable
Since the role requires a friendly and outgoing personality, make sure to convey that during your interview. Smile, maintain eye contact, and engage with your interviewer. This will help them see you as a great fit for the team and the kind of person they want to welcome to their hotel.
