At a Glance
- Tasks: Lead and coordinate mobile security operations, ensuring top-notch service delivery.
- Company: Join the UK's leading Keyholding and Alarm Response team at TKC.
- Benefits: Enjoy a competitive salary, company vehicle, training, and health benefits.
- Other info: Inclusive workplace valuing diversity and personal development.
- Why this job: Experience an adrenaline-fuelled role with diverse daily challenges and growth opportunities.
- Qualifications: 5 years in mobile security, valid SIA licence, strong leadership skills.
The predicted salary is between 35000 - 35000 £ per year.
Join the UK's leading Keyholding and Alarm Response team! We are looking to appoint an experienced Duty Manager to join our Mobile Security Operations team. This hands‑on leadership role is at the heart of our service delivery, working closely with Mobile Security Officers and Team Leaders to ensure a professional, reliable and responsive service for our clients.
Position: Duty Manager | Location: Canning Town / Basildon | Shift pattern: 12‑hour rolling rota: 4on/4off, Day shifts: 06:30‑18:30, Night shifts: 18:30‑06:30 (includes weekends and bank holidays) | Salary: £16.90 per hour
What we offer:
- Company vehicle, fuel card and mobile phone provided while on duty.
- Company‑funded SIA course and licence renewals.
- Auto‑enrolment into our pension scheme, EAP for 24/7 confidential advice and a voluntary health cash scheme starting at £1 per week.
- Personalised development plans and ongoing training such as advanced riding/driving trainings and more.
- Fast‑paced, adrenaline‑fuelled and exciting role – no two days are ever the same.
Responsibilities:
- Lead and coordinate daily and nightly operations, ensuring efficient patrol deployment and alarm response.
- Plan workloads, manage resources and supervise officers to maintain service excellence.
- Carry out performance reviews, mentor staff and support training and development.
- Oversee key processes: key management, vehicle safety checks, compliance and staff welfare.
- Attend site visits, meetings, surveys and risk assessments.
- Undertake operational duties including inspections, access requests, lock/unlocks and alarm call‑outs.
- Handle calls, update records and maintain accurate operational databases.
- Promote a positive, professional and proactive team environment.
Qualifications:
- Proven background in mobile security operations (5 years preferred).
- Valid SIA Frontline Licence.
- Full UK manual driving licence.
- Strong leadership, communication and customer service skills.
- Good IT skills (Microsoft Office).
- Physically fit – able to work on foot, from a vehicle or in an office.
- Professional, confident and well‑presented approach.
- Ability to work independently and remain proactive under pressure.
Why join TKC?
At TKC, we value diversity and inclusivity. We're committed to creating a workplace where everyone feels valued and can thrive. As part of our team, you'll enjoy a supportive environment, opportunities for growth, and the chance to make a real difference. We are keen to hear from candidates from a broad range of backgrounds and experiences and are excited about learning from you, as much as we know you can learn from us.
Equal Opportunity Employer – we welcome applications from all backgrounds.
Mobile Security Duty Manager employer: Occupop
At TKC, we pride ourselves on being a leading employer in the mobile security sector, offering a dynamic and supportive work environment in Canning Town. Our commitment to employee development is reflected in our personalised training plans and company-funded SIA courses, ensuring that you have the tools to excel in your role. With a focus on inclusivity and teamwork, you'll find a rewarding career where no two days are the same, all while enjoying competitive benefits like a company vehicle and health cash scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Security Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to mobile security operations. Think about your past experiences and how they align with the responsibilities of the role. We want you to shine when it comes to showcasing your leadership skills!
✨Tip Number 3
Don’t forget to research the company! Understanding their values and mission will help you tailor your responses during interviews. Plus, it shows that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for the best chance at landing that job! It’s quick and easy, and we love seeing applications come directly from motivated candidates like you. Let’s get you on board!
We think you need these skills to ace Mobile Security Duty Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Mobile Security Duty Manager role. Highlight your relevant experience in mobile security operations and any leadership roles you've held. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past experiences that demonstrate your leadership and customer service skills. We love a good story!
Show Off Your Skills:Don’t forget to showcase your IT skills, especially with Microsoft Office, as well as your SIA Frontline Licence. We’re looking for someone who can handle the operational side of things smoothly, so make sure we know you’ve got what it takes!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Occupop
✨Know Your Stuff
Make sure you brush up on your mobile security operations knowledge. Familiarise yourself with the latest trends and challenges in the industry, as well as the specific responsibilities of a Duty Manager. This will show that you're not just interested in the role, but that you’re genuinely passionate about the field.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your communication skills and how you motivate others to maintain service excellence.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential situations you might encounter in this role, such as managing a crisis or dealing with difficult clients. Practising your responses can help you articulate your thought process clearly and demonstrate your problem-solving abilities.
✨Dress the Part
First impressions matter! Dress professionally and ensure you present yourself well. A confident and polished appearance can set the tone for the interview and show that you take the opportunity seriously. Remember, you’re applying for a leadership role, so embody that professionalism right from the start.
