At a Glance
- Tasks: Travel across London to install and support IT equipment in various locations.
- Company: Join a growing IT department at a dynamic tech company.
- Benefits: Earn up to £37,000 with 25 days holiday and ongoing training.
- Other info: Enjoy a friendly team environment with great career growth opportunities.
- Why this job: Make a real impact by supporting essential services with your tech skills.
- Qualifications: 1-3 years in IT support and a full UK driving licence required.
The predicted salary is between 34000 - 40000 £ per year.
We are looking for a practical, organised and customer‑focused IT Field Engineer to join our growing IT Department. The role involves travelling across London, Essex, Milton Keynes, Cambridge and surrounding areas, supporting care homes, offices and operational locations with a wide range of IT installations, upgrades and support activities.
Responsibilities
- Travel to sites using a company vehicle to deliver IT equipment and infrastructure hardware.
- Install and support switches, wireless access points, routers, and related network equipment.
- Assist with Meraki, DrayTek, and Starlink installations following company standards.
- Build, configure, and deploy laptops, desktops, printers, and mobile devices.
- Tag assets and record all deployed equipment, including serial numbers and installation details.
- Install and maintain structured cabling, patch panels and network cabinets.
- Provide onsite IT support where remote support is not suitable.
- Take site photographs and maintain installation records.
- Produce simple rack layouts, cabinet diagrams, and equipment location drawings.
- Keep the enquiry/ticketing system (Freshservice) accurately updated.
- Assist with site relocations, equipment moves, new site setups, and stock control activities at the Support Office.
- Escalate technical issues to senior engineers when required.
Qualifications
- Full UK driving licence.
- 1–3 years of experience in IT support, field engineering, or technical support.
- Experience installing or supporting network equipment such as switches, routers, and wireless access points.
- Basic understanding of networking and WiFi technologies.
- Experience with Microsoft 365 and Windows 11.
- Experience working with CAT5e/CAT6 structured cabling.
- Experience maintaining technical documentation and records.
- Strong troubleshooting and problem‑solving skills.
- Excellent communication and customer‑service skills.
- Good organisational and time‑management skills.
- Professional, friendly, approachable, and detail‑oriented.
- Reliable, punctual, and dependable.
- Comfortable travelling between multiple sites.
- Hands‑on approach to problem solving and strong sense of ownership.
- Positive attitude, willingness to learn, and pride in documentation.
Benefits
- Salary up to £37,000, depending on experience.
- Based at our Support Office in Bromley, Kent.
- Working hours: 9:00 am – 5:30 pm, Monday‑Friday.
- Company pool vehicle for business travel.
- 25 days holiday plus bank holidays.
- Refer a Friend Scheme: reward of £500 for each successful referral.
- DBS certificate paid by the employer.
- Comprehensive induction and ongoing training.
- Funded qualifications via apprenticeship programme.
- Contributory pension and annual pay rise.
- Discretionary annual bonus.
- Ongoing learning and development opportunities.
- Friendly and supportive team environment.
- Blue Light Card membership reimbursement (subject to terms and conditions).
IT Field Engineer in London employer: Occupop
Bitrecruit is an exceptional employer for IT Field Engineers, offering a supportive and friendly team environment in Bromley, Kent. With competitive salaries, comprehensive training, and opportunities for professional growth through funded qualifications, employees can thrive while enjoying a healthy work-life balance with generous holiday allowances and a company vehicle for travel. The culture prioritises collaboration and continuous learning, making it an ideal place for those seeking meaningful and rewarding employment in the IT sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Occupop values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Occupop might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Occupop!
✨Direct Apply to Occupop
Let's not forget to apply directly through the Occupop website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Field Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Occupop.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Occupop. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Occupop
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
