At a Glance
- Tasks: Be the friendly face of our care home, welcoming visitors and supporting residents.
- Company: Excelcare, a family-owned care home group with over 34 years of experience.
- Benefits: Earn £13.45 per hour, enjoy 28 days holiday, and free onsite parking.
- Other info: Join us for career growth opportunities and employee appreciation events.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 28000 - 28000 £ per year.
We have an opportunity for an efficient and friendly Bank Receptionist at our Windmill Care Home in Brixton Hill, London. You will be part of a compassionate and welcoming team providing physical, emotional, and social support to residents. Excelcare is a family‑owned care home group established over 34 years. We provide the highest standards of care to older people with dementia, physical disabilities, and mental health issues. Outstanding care is central to everything we do.
Responsibilities:
- Serve as the first point of contact for all visitors, providing a warm welcome.
- Ensure all visitors sign in and out accurately.
- Answer telephone calls promptly and deliver messages or transfer calls to the relevant person.
- Handle incoming and outgoing post.
- Maintain a neat and tidy reception area at all times.
- Coordinate with the Home Manager and Administrator to keep reception stationery stocked.
- Record and report on daily and weekly home updates as advised by the Home Manager.
- Promote the home, conduct show‑rounds, and support recruitment of new team members.
Requirements:
- Positive, can‑do approach.
- Excellent communication skills.
- Proficient in IT applications – Word, Excel, and PowerPoint.
- Excellent attention to detail.
- Previous experience in a customer‑facing or reception role.
Benefits:
- Salary: £13.45 per hour, zero‑hours contract.
- Working hours: 8:00 am – 5:00 pm (minus 1 hour unpaid lunch).
- Coverage for annual leave, sickness, etc. Monday‑Sunday.
- 28 days holiday, including bank holidays.
- Free onsite parking.
- Enhanced pay on bank holidays.
- Referral scheme: £500 for each successful referral.
- DBS certificate paid by Excelcare.
- Comprehensive induction programme.
- Funded qualifications via apprenticeship programme where required.
- Employee of the Month: £100.
- Team appreciation week.
- Blue Light Card reimbursement for eligible staff.
Bank Receptionist in London employer: Occupop
Excelcare is an exceptional employer, offering a supportive and nurturing work environment at our Windmill Care Home in Brixton Hill, London. With a strong focus on employee growth through funded qualifications and a comprehensive induction programme, we prioritise the well-being of our staff while providing competitive benefits such as enhanced pay on bank holidays and a generous referral scheme. Join our compassionate team where your contributions are valued, and you can make a meaningful impact in the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Receptionist in London
✨Tip Number 1
Make sure you research the company before your interview. Knowing about Excelcare's values and their commitment to outstanding care will help you connect with the team and show that you're genuinely interested in being part of their compassionate environment.
✨Tip Number 2
Practice your communication skills! As a Bank Receptionist, you'll be the first point of contact for visitors. Role-play common scenarios with a friend to boost your confidence and ensure you can deliver a warm welcome effortlessly.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Opt for smart, professional attire that reflects the welcoming atmosphere of the care home. You'll feel more confident and ready to impress!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Bank Receptionist in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side, just like you would when welcoming visitors at our care home.
Tailor Your Application:Make sure to customise your application for the Bank Receptionist role. Highlight your previous customer-facing experience and any relevant skills, like your proficiency in IT applications. This will help us see how you fit into our compassionate team!
Attention to Detail Matters:Since the role requires excellent attention to detail, ensure your application is free from typos and errors. A neat and tidy application reflects the same standards we expect in our reception area!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Windmill Care Home!
How to prepare for a job interview at Occupop
✨Show Your Warmth
As a Bank Receptionist, you'll be the first point of contact for visitors. Make sure to convey your friendly and welcoming nature during the interview. Practice a warm greeting and maintain eye contact to show you're approachable.
✨Highlight Your Communication Skills
Excellent communication is key in this role. Prepare examples of how you've effectively communicated in previous customer-facing positions. Think about times when you resolved issues or helped someone feel at ease.
✨Demonstrate Attention to Detail
This job requires accuracy, especially when handling visitor logs and messages. Bring up specific instances where your attention to detail made a difference in your work. It could be anything from managing schedules to ensuring all paperwork was correct.
✨Familiarise Yourself with IT Applications
Since proficiency in Word, Excel, and PowerPoint is required, brush up on these applications before the interview. You might even want to mention any relevant projects or tasks you've completed using these tools to showcase your skills.
